Tebra

Excellent guidance and direction on how Tebra works; the training sessions help us familiarize ourselves with the program.

Vincente was on top of every question and guided us through with patience

fast service, easy to use

Step by step instructions were great! I had forgotten about the appointment, so she called me and was very understanding and accommodating.

My Tebra representative was very knowledgeable and attentive. He helped me through the whole process.

We would like to commend the Tebra Support team for their outstanding assistance and professionalism. The team has been very helpful, responsive, and attentive to all of our requests and concerns.…

I was trained by Christopher Laguna from Tebra to use their EMR and Billing software. It was a great experience. He was very helpful. He was patient with me since I am not a techy person.

Customer service was excellent. David was very patient and thorough and I an set to start accepting patients with the knowledge that there is reliable support available if needed.

Janyn was thorough and available to answer our questions.

Janyn has been wonderful! I love working with her!

Sofia was extremely patient and took the time to explain everything in a clear and easy-to-understand way. She didn’t rush through the process and made sure I was comfortable at every step. She…

Very professional and patient

Great service. Kevin is extremely knowledgeable.

Kevin is amazing. He has patience, and is attentive during the training sessions. Answers questions, gives direction and does not rush the process.

Diego was great!! He helped me every step of the way

Kevin is very knowledgeable and always available to assist.

Maria was so professional and so patient with me through the whole process

I had a great time working with the Tebra team. From getting scheduled for onboarding appointments to getting a sandbox version to test out a product before signing up for it. I really appreciate…

Diego has been an exceptional trainer and support specialist throughout our experience with the Tebra EMR system. He consistently provides timely reminders and proactive follow-ups, ensuring that…

While the onboarding is daunting at first, but when I meet with Valerie, she walks me through the process in the order things need to happen and taking one thing at a time, we get alot accomplished.…

Great instructions in a clear easy to understand methodology. Valerie is excellent!

Very helpful and efficient in communication.

Valerie is wonderful. Set up has gone smooth. very happy

Great information provided with step by step instructions.

Great onboarding experience with Tebra. It was easy to use and overall a quick process. I am thankful for the guided support that set me up for success!

My onboard person is excellent. She has covered every thing and answered all my questions and it’s very patient with me. I am so glad that I chose TEBRA.

The team member was able to fix the problem and that made my client happy and allowed me to do the note for her. Thank you.

great easy to navigate

yes I am happy with everyjthing

Good servises user friendly

It does what it is supposed to do and with ease

The exceptional staff who assisted me with onboarding made my experience the best!

They have provided a lot of assistance and encouragement.

My onboarding experience with Tebra has been exceptional. Amy's expertise, professionalism, and patience have made each session productive and easy to follow. The EHR is intuitive, efficient, and…

Valeria is spectacular. Every time I show up to one of our onboarding things she helps me do things so calmly-- I feel like she is so supportive of my mistakes that I am more comfortable asking…

Diego did an awesome job helping setup my Tebra EMR. He was always very patient & had the answers to my questions. The system is very easy to maneuver your way around the EMR. I really like the…

Great EHR and Onboarding Experience! I have not had a positive experience with an EHR prior to onboarding with Tebra. Angelica and her team have been amazing throughout this experience. The…

While I don't have any major complaints for the system, a few upgrades or added things would be helpful. Ease of access to patient information is a must. Clicking through all the different tabs,…

We like our business with Kareo. We have made several strides upward since selecting Kareo. We do know that they attempt to hear all of our concerns and resolve problems quickly. Some areas are…

We have an investment in a PT business with 12 locations and would like to grow it significantly. We want to automate integrating our accounting system with data from Kareo. Kareo has not been able…

Kareo is good but it needs a few improvements. Kareo should put in a search bar within the messenger tab to sort through messages sent, received, or archived by you. Another thing is when you are…

We have been on Kareo for about 6 months. When Kareo works, it is great. However every month there is an enginering issue which nearly shuts down our practice. These outages last for several hours.…

great EMR when its working, but if they have a Technical issue then their system can be down for days with very poor Tech support.

I really like Kareo. I demo'ed several EHR for my small psychiatry practice and I'm glad I picked Kareo. The support has been amazing and I find it very user-friendly. The NP students that I precept…

Manual is a super nice and helpful person. The only thing that could be better is if he was more directive in the process.

When the contract expired, Kareo was notified to close the account. It took three months to stop automatic invoices and automatic payment on a closed account. Monies have not been returned to the…

My experience with curio had mixed feelings. Poor communication poor organization tried to Bill me absorbing and amounts and fees that I was not obligated to pay had to correct my invoice too much…

Kareo is not a program designed for practices larger than 2,3 doctors. The process of importing data from our present EHR and Biling sofware has been a nigthmare, data team does not have a clue on…

Our initial Success Coach was not helpful. She ended up leaving Kareo and we were switched to Alma, who was very helpful. However our first month with the initial Success Coach was disappointing and…

Kareo is great for the patient intake and online experience particularly if you have a telehealth business. However, their customer service is not knowledgeable. For each question, the agent much…