Tebra
tebra.comTebra (formed by the merger of Kareo and PatientPop) offers a cloud-based practice management and patient engagement platform serving both medical and dental practices. Includes scheduling, billing, telehealth, marketing, and reputation tools.
Community Reviews(824)
Reviews are sourced from publicly available third-party platforms and are shown here in shortened form for reference. Please view the original source for full context.
Conversation was professional and…
Conversation was professional and courteous, well explained.
Sofia has been truly wonderful and very…
Sofia has been truly wonderful and very patient! It’s been a crazy process starting a practice while onboarding and she has walked me thru numerous issues all fairly seamlessly! Thank you so much…
Knowledgeable and Helpful
Sofia has been very helpful! It’s been great working with her.
Experience with Ms.Desiree Day.
Experience with Ms.Desiree Day. Ms.Desiree Day has lot of patience and does her best in helping the Customer to solve the problem.Yesterday we were having problems with ID.me and finally when we…
Vince
Vince, is thorough and highly knowledgeable He is very patient, friendly, listens to the customer. He is an asset to your company, keep him
Sofia is the best with Tebra
Sofia is the best with Tebra. She made switching over to this new EMR painless highly recommend Tebra and Sofia
Awesome Onboarding Experience
David was incredibly helpful and knowledgeable about the on-boarding process. He did a phenomenal job answering my questions during the process and getting me and my clinic set up for success. I'm…
David Moody - Incredible Support Onboarding Experience
David has done a phenomenal job onboarding our practice to Tebra. He has been extremely prompt and swift with every response, and he never accepts “no” for an answer—always finding a solution. His…
Mandy McKenzie is the best!
Mandy McKenzie is a patient, knowledgeable, proficient, excellent, and very helpful staff member. She consistently exceeds expectations in providing assistance. She never leaves until she makes sure…
Joselin is wonderful!
Joselin is wonderful! She is attentive, patient, and very knowledgeable. She is also very prompt with responding to my support questions. Tebra is very user-friendly and helps new business owners,…
Mandy has been wonderful with the…
Mandy has been wonderful with the onboarding process. She has explained every step and is very knowledgeable about Tebra and how I can utilize it best for MY practice!
Angelica was fantastic
Angelica was fantastic. The onboarding process was smooth and well organized. She was responsive and helped us set everything up, tebra is great
Very responsive and supportive training during onboarding of Tebra
Sofia was amazing. She was very responsive and answered my questions in a timely manner. I liked how she allowed me to share my screen during our training sessions and she also sent me videos…
She is very helpful
She is very helpful, patient give detailed explanation,extraordinary
Janyn loria was absolutely amazing in…
Janyn loria was absolutely amazing in guiding us through Tebra. She explained everything clearly, answered all our questions with patience, and made the entire process smooth and stress-free. Her…
We feel supported and all our questions…
We feel supported and all our questions are being answered thoroughly.
Angelica was wonderful to work with…
Angelica was wonderful to work with during my onboarding with Tebra. She was professional, patient, knowledgeable and made the entire process smooth and stress-free.
Professional and attentive
Joselin and Myrissa have been my onboarding team and I’ve been very happy with their professionalism and knowledge to quickly solve issues. I’ve encountered absolute patience and attentiveness from…
Desiree was attentive and took her…
Desiree was attentive and took her time. She explained things very well and always followed up and researched my questions.
Angelica was very patient with me and…
Angelica was very patient with me and she explained the process and the plan of on boarding with me.
Great customer service
Informative and user friendly
I'm very pleased with the support
Sophia has been great to work with. She is professional, responsive, and very supportive throughout the process. Everything was handled efficiently and smoothly.
Never felt alone with Desiree.
Never felt alone with Desiree.
My onboarding experience with Tebra was…
My onboarding experience with Tebra was smooth and well-organized. The implementation team provided clear guidance, helpful training sessions, and timely support throughout the setup process. The…
Amazing onboarding experience
My experience has been more than satisfactory. Everyone at Tebra that I’ve spoken to and been helped by has been amazing. Special shoutout to David Moody for being so insightful, dependable and…
The clearity in the process of…
The clearity in the process of explication, the punctuality, the easily of the communication with the company staff when me necessity. The online class available in the system to read about the…
Happy with our implementation!
Daniela was assigned to our implementation case. She was so helpful with all my questions and is so knowledgeable. Wish she could just be my go to person. System is pretty easy to use. Billing seems…
Vicente Urcuyo is awesome.
Vicente Urcuyo was our rep and he is amazing. He was so helpful and patient with us. No question seemed too silly or unimportant to him. The only negative is we were never told how long the…
Great onboarding experience
Great onboarding experience. Luis was instrumental in my training, ensuring a smooth transition into using the system. His consistent weekly presence was also very helpful, allowing me to address…
Vince Urcuyo is amazing!
Vince Urcuyo is amazing!! He is patient and encouraging. His method of instructing is effective and easy to follow. He definitely knows his information and he delivers in a way that I always leave…
New Medical Clinic
As a new medical clinic, we went through some growing pains finding a system to document and schedule our patients' appointments, and that was reliable, functioned as designed, and was affordable.…
Sophia was patient
Sophia was patient, extremely helpful, and thorough. I feel confident moving forward with integrating Tebra into my practice
knowledgeable support team
knowledgeable support team. in detail. overall good response.
I would say Vince made all the…
I would say Vince made all the difference; I encountered some issues with Tebra, and he was kind and patient, helping me through each one.
Vince was very helpful and was able to…
Vince was very helpful and was able to get everything I needed accomplished.
I am writing to share my positive…
I am writing to share my positive experience with Sofia during my onboarding. She was truly amazing and did an excellent job walking me through the platform step by step. Sofia was not only…
Onboarding experience so far
A++ Andrea has been so supportive and calm Emily is also the bomb!! Responses have been quick!!
Tebra works
Tebra works great love the AI assist
Tebra Rating
Maria was great. She helped us with our issues and problems. She had the patience of Job.
Great experience with Desiree
Desiree Day was such a fantastic onboarding specialist! She was kind, responsive, understanding, and knew the answers to all of my many questions. She really knows her stuff and made my Tebra…
Tebra Onboarding
Tebra’s onboarding experience was seamless and completed in under six weeks. I needed to quickly learn and implement the system, and thanks to Tebra’s intuitive platform design, I was able to get up…
Maria Calderon Deserves a Promotion
Maria Calderon, our onboarding guide, is an absolute credit to your organization. During the course of our weekly GoTo Meetings, she was patient and readily accessible. Most importantly, she was…
My onboarding process was quite…
My onboarding process was quite informative. Amy was patient and took time to answer all my questions. I look forward to our next meeting and learning more about Tebra.
Absolutely exceptional experience from…
Absolutely exceptional experience from start to finish highly recommended
Eduardo is always very understanding…
Eduardo is always very understanding and gives great advice.
Appreciate how quick my rep was in…
Appreciate how quick my rep was in responding and very knowledgeable
My experience with TEBRA was…
My experience with TEBRA was straightforward, clear and concise. My Personal Assistant (Miss Chaves) was knowledgeable, patient, and even helpful outside business hours. My website was created in a…
Janyn was professional and helpful
Janyn was so patient, professional, and kind.
The Team at Tebra have been great with…
The Team at Tebra have been great with the customer service. Super knowledgeable, easy to work with and on top of everything they have an amazing product. Highly recommend them.
customer service was professional
customer service was professional