Practice Management Software Reviews
Practice Management Software Reviews

Tebra (formed by the merger of Kareo and PatientPop) offers a cloud-based practice management and patient engagement platform serving both medical and dental practices. Includes scheduling, billing, telehealth, marketing, and reputation tools.

$300-$700/mo per providerAnnual contractCloud (SaaS)

Community Reviews(824)

Reviews are sourced from publicly available third-party platforms and are shown here in shortened form for reference. Please view the original source for full context.

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Judy/ Trinity Transport
Trustpilot reviewer·Aug 24, 2026

Conversation was professional and…

Conversation was professional and courteous, well explained.

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Susan
Trustpilot reviewer·Aug 24, 2026

Sofia has been truly wonderful and very…

Sofia has been truly wonderful and very patient! It’s been a crazy process starting a practice while onboarding and she has walked me thru numerous issues all fairly seamlessly! Thank you so much…

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Kim
Trustpilot reviewer·Aug 24, 2026

Knowledgeable and Helpful

Sofia has been very helpful! It’s been great working with her.

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Krishna Badhey
Trustpilot reviewer·Aug 24, 2026

Experience with Ms.Desiree Day.

Experience with Ms.Desiree Day. Ms.Desiree Day has lot of patience and does her best in helping the Customer to solve the problem.Yesterday we were having problems with ID.me and finally when we…

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Ivonne
Trustpilot reviewer·Aug 24, 2026

Vince

Vince, is thorough and highly knowledgeable He is very patient, friendly, listens to the customer. He is an asset to your company, keep him

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Meredith Hall
Trustpilot reviewer·Aug 24, 2026

Sofia is the best with Tebra

Sofia is the best with Tebra. She made switching over to this new EMR painless highly recommend Tebra and Sofia

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Brigette Schwimmer
Trustpilot reviewer·Aug 24, 2026

Awesome Onboarding Experience

David was incredibly helpful and knowledgeable about the on-boarding process. He did a phenomenal job answering my questions during the process and getting me and my clinic set up for success. I'm…

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Thomas
Trustpilot reviewer·Aug 24, 2026

David Moody - Incredible Support Onboarding Experience

David has done a phenomenal job onboarding our practice to Tebra. He has been extremely prompt and swift with every response, and he never accepts “no” for an answer—always finding a solution. His…

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nedi n.
Trustpilot reviewer·Aug 24, 2026

Mandy McKenzie is the best!

Mandy McKenzie is a patient, knowledgeable, proficient, excellent, and very helpful staff member. She consistently exceeds expectations in providing assistance. She never leaves until she makes sure…

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Charise Marti
Trustpilot reviewer·Aug 24, 2026

Joselin is wonderful!

Joselin is wonderful! She is attentive, patient, and very knowledgeable. She is also very prompt with responding to my support questions. Tebra is very user-friendly and helps new business owners,…

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Christina P.
Trustpilot reviewer·Aug 24, 2026

Mandy has been wonderful with the…

Mandy has been wonderful with the onboarding process. She has explained every step and is very knowledgeable about Tebra and how I can utilize it best for MY practice!

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Bhargav Patel
Trustpilot reviewer·Aug 24, 2026

Angelica was fantastic

Angelica was fantastic. The onboarding process was smooth and well organized. She was responsive and helped us set everything up, tebra is great

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Sharon Schwans
Trustpilot reviewer·Aug 24, 2026

Very responsive and supportive training during onboarding of Tebra

Sofia was amazing. She was very responsive and answered my questions in a timely manner. I liked how she allowed me to share my screen during our training sessions and she also sent me videos…

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Mary-jane Henshaw
Trustpilot reviewer·Aug 24, 2026

She is very helpful

She is very helpful, patient give detailed explanation,extraordinary

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Harold De Jesús Ricardo Césped
Trustpilot reviewer·Aug 24, 2026

Janyn loria was absolutely amazing in…

Janyn loria was absolutely amazing in guiding us through Tebra. She explained everything clearly, answered all our questions with patience, and made the entire process smooth and stress-free. Her…

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Louie Curtis
Trustpilot reviewer·Aug 24, 2026

We feel supported and all our questions…

We feel supported and all our questions are being answered thoroughly.

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customer
Trustpilot reviewer·Aug 24, 2026

Angelica was wonderful to work with…

Angelica was wonderful to work with during my onboarding with Tebra. She was professional, patient, knowledgeable and made the entire process smooth and stress-free.

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Brittany Lane
Trustpilot reviewer·Aug 24, 2026

Professional and attentive

Joselin and Myrissa have been my onboarding team and I’ve been very happy with their professionalism and knowledge to quickly solve issues. I’ve encountered absolute patience and attentiveness from…

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Lori
Trustpilot reviewer·Aug 24, 2026

Desiree was attentive and took her…

Desiree was attentive and took her time. She explained things very well and always followed up and researched my questions.

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Tina O Omorogbe
Trustpilot reviewer·Aug 24, 2026

Angelica was very patient with me and…

Angelica was very patient with me and she explained the process and the plan of on boarding with me.

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Yetunde Kuforiji
Trustpilot reviewer·Aug 24, 2026

Great customer service

Informative and user friendly

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Diane
Trustpilot reviewer·Aug 24, 2026

I'm very pleased with the support

Sophia has been great to work with. She is professional, responsive, and very supportive throughout the process. Everything was handled efficiently and smoothly.

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Treeva Hausen
Trustpilot reviewer·Aug 24, 2026

Never felt alone with Desiree.

Never felt alone with Desiree.

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Suzette Isokpunwu
Trustpilot reviewer·Aug 24, 2026

My onboarding experience with Tebra was…

My onboarding experience with Tebra was smooth and well-organized. The implementation team provided clear guidance, helpful training sessions, and timely support throughout the setup process. The…

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Joel
Trustpilot reviewer·Aug 24, 2026

Amazing onboarding experience

My experience has been more than satisfactory. Everyone at Tebra that I’ve spoken to and been helped by has been amazing. Special shoutout to David Moody for being so insightful, dependable and…

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Cirilo
Trustpilot reviewer·Aug 24, 2026

The clearity in the process of…

The clearity in the process of explication, the punctuality, the easily of the communication with the company staff when me necessity. The online class available in the system to read about the…

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Stephanie
Trustpilot reviewer·Aug 24, 2026

Happy with our implementation!

Daniela was assigned to our implementation case. She was so helpful with all my questions and is so knowledgeable. Wish she could just be my go to person. System is pretty easy to use. Billing seems…

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Kat Seelye
Trustpilot reviewer·Aug 24, 2026

Vicente Urcuyo is awesome.

Vicente Urcuyo was our rep and he is amazing. He was so helpful and patient with us. No question seemed too silly or unimportant to him. The only negative is we were never told how long the…

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Ket
Trustpilot reviewer·Aug 24, 2026

Great onboarding experience

Great onboarding experience. Luis was instrumental in my training, ensuring a smooth transition into using the system. His consistent weekly presence was also very helpful, allowing me to address…

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Reba
Trustpilot reviewer·Aug 24, 2026

Vince Urcuyo is amazing!

Vince Urcuyo is amazing!! He is patient and encouraging. His method of instructing is effective and easy to follow. He definitely knows his information and he delivers in a way that I always leave…

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Kendrick
Trustpilot reviewer·Aug 24, 2026

New Medical Clinic

As a new medical clinic, we went through some growing pains finding a system to document and schedule our patients' appointments, and that was reliable, functioned as designed, and was affordable.…

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KEYMA
Trustpilot reviewer·Aug 24, 2026

Sophia was patient

Sophia was patient, extremely helpful, and thorough. I feel confident moving forward with integrating Tebra into my practice

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KRISH
Trustpilot reviewer·Aug 24, 2026

knowledgeable support team

knowledgeable support team. in detail. overall good response.

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Julia
Trustpilot reviewer·Aug 24, 2026

I would say Vince made all the…

I would say Vince made all the difference; I encountered some issues with Tebra, and he was kind and patient, helping me through each one.

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Cortlin
Trustpilot reviewer·Aug 24, 2026

Vince was very helpful and was able to…

Vince was very helpful and was able to get everything I needed accomplished.

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Ryan
Trustpilot reviewer·Aug 24, 2026

I am writing to share my positive…

I am writing to share my positive experience with Sofia during my onboarding. She was truly amazing and did an excellent job walking me through the platform step by step. Sofia was not only…

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Philana
Trustpilot reviewer·Aug 24, 2026

Onboarding experience so far

A++ Andrea has been so supportive and calm Emily is also the bomb!! Responses have been quick!!

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customer
Trustpilot reviewer·Aug 24, 2026

Tebra works

Tebra works great love the AI assist

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Bradley Medical Center
Trustpilot reviewer·Aug 24, 2026

Tebra Rating

Maria was great. She helped us with our issues and problems. She had the patience of Job.

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Emily
Trustpilot reviewer·Aug 24, 2026

Great experience with Desiree

Desiree Day was such a fantastic onboarding specialist! She was kind, responsive, understanding, and knew the answers to all of my many questions. She really knows her stuff and made my Tebra…

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Dr. Tyris Ford NP
Trustpilot reviewer·Aug 24, 2026

Tebra Onboarding

Tebra’s onboarding experience was seamless and completed in under six weeks. I needed to quickly learn and implement the system, and thanks to Tebra’s intuitive platform design, I was able to get up…

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Marc Clement Barone
Trustpilot reviewer·Aug 24, 2026

Maria Calderon Deserves a Promotion

Maria Calderon, our onboarding guide, is an absolute credit to your organization. During the course of our weekly GoTo Meetings, she was patient and readily accessible. Most importantly, she was…

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Khadijah
Trustpilot reviewer·Aug 24, 2026

My onboarding process was quite…

My onboarding process was quite informative. Amy was patient and took time to answer all my questions. I look forward to our next meeting and learning more about Tebra.

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Front Desk
Trustpilot reviewer·Aug 24, 2026

Absolutely exceptional experience from…

Absolutely exceptional experience from start to finish highly recommended

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Melissa
Trustpilot reviewer·Aug 24, 2026

Eduardo is always very understanding…

Eduardo is always very understanding and gives great advice.

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nicole
Trustpilot reviewer·Aug 24, 2026

Appreciate how quick my rep was in…

Appreciate how quick my rep was in responding and very knowledgeable

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Kamilla
Trustpilot reviewer·Aug 24, 2026

My experience with TEBRA was…

My experience with TEBRA was straightforward, clear and concise. My Personal Assistant (Miss Chaves) was knowledgeable, patient, and even helpful outside business hours. My website was created in a…

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TIFFANY N
Trustpilot reviewer·Aug 24, 2026

Janyn was professional and helpful

Janyn was so patient, professional, and kind.

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Diego
Trustpilot reviewer·Aug 24, 2026

The Team at Tebra have been great with…

The Team at Tebra have been great with the customer service. Super knowledgeable, easy to work with and on top of everything they have an amazing product. Highly recommend them.

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Valerie Roberts
Trustpilot reviewer·Aug 24, 2026

customer service was professional

customer service was professional

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