Tebra

This EHR,Patient Pop, Practice-manager is great. They do need to address the support with TriZetto the Clearing house. I can’t speak to TriZetto concerning issues with payers. I have to call Tebra…

Honestly, I couldn't run my practice this smooth without TEBRA. This is the EMR you're looking for! The customer service is exceptional, the integration is amazing, and the price is great for small…

Great patient engagement tool!

Absolute pleasure working with Jose at TEBRA, incredible service and exactly the support needed for the practice of Dr Simhaee. We are grateful!

Responded to my request for E-Rx fast. Will highly recommend

This is the most horrible company I’ve ever dealt with. I’m a solo practitioner and when I chose them the person on the intro call Made it sound like they would help me figure out every step and…

I had the absolute pleasure of working with Jackelynne during my onboarding with Tebra, and she made the entire experience seamless. She was patient, professional, and genuinely cared about making…

The Tebra team is always pleasant and great at what they do, I love working with Them! Manuel designed a whole new website for our practice, and I'm so pleased with the results!

The Tebra Technical support , are wonderful, very professional, and are trained to help us to solve problems, especially withe the ERA and payment posted, and other matters.

Thank for helping to resolve this issue.

Tebra onboarding process with excellent.

Great experience overall!

The Tebra customer service agent was very helpful in getting my ECPS Gold issue resolved. They sent me a link which brought me directly to the site that was able to help me with the problem. Thank…

Very pleased with the customer service Tebra provides to their customers.

James was very nice and knowledgeable

Tebra team is very supportive and knowledgeable! Will recommend to others!

The representative was knowledgeable ,patient, and resolved my issues.

Marco N., Hariana, and Jon Khalil ARE EXCELLENT reps!!!! They are all SO PROFESSIONAL, POLITE, EFFICIENT AND KNOWLEDGEABLE!!! I am EXTREMELY SATISFIED with how much they take the time to make sure…

The tech support is amazing! They are friendly and patient as well as being knowledgeable!

Jose the Sr. Web Designer, has been beyond helpful in working with us to get our website to have the look and feel that resonates with the mood of our practice. I really appreciate his spirit of…

Tebra is an wonderful asset to our medical business. Karla (my training person) was excellent !! This whole experience has been good. My office administrative time has been cut in half since we have…

Designer Jose at Patientpop was a creative and altogether terrific collaborator: hard-working, constantly offering new approaches to complex problems, under tremendous Time pressure. A+.

Very Efficient, Aesthetic and Easy to Navigate!

the Tebra team has been wonderful; Matt was very friendly and good ideas and Kenneth was very efficient

Great experience working with a well coordinated team to get my new website up and running. The process was seamless and the team had great ideas and suggestion to optimize the website and improve…

I have been a Tebra customer for four years, and continue to receive exceptional service with my HopkinsMD website. They continue to be professional and prompt in service inquiries, in addition to…

As many others have said on this thread, if I could give 0 stars, I would have !! I've been with Kareo for many years, and since Tebra took over, they are HORRIBLE !!! Besides their customer support…

Amazing fantastic service!

Absolute worse EMR on the market. Constantly going down, constantly doing updates and changes in the middle of work days. Been with them for close to 8 years. When Kareo was acquired by Tebra they…

I have been dealing with Tebra since it was Kareo. Over the the last few months, they have really stepped up their game. In creating open dialogues with customers. I deal with Jennifer Weglarz,…

Worked with them recently , prompt responses and good co-ordination!

Camila was my onboarding specialist- excellent job

I would highly not recommend this platform for any doctors office. There are so many problems with compatibility and efficiency we honestly wish we never signed up with them. Their service on the…

Catalina helped me in a friendly and professional manner. She took the time and went above and beyond in answering all of my questions. She is a superb representative.

LaKea helped with my issue. She was knowledgeable, courteous, professional, and most of all prompt! Thank you, LaKea!!

Tuve una excelente experiencia con el equipo de atención al cliente de Tebra. Su nivel de profesionalismo es evidente desde el primer contacto, pero lo que realmente marca la diferencia es el trato…

Office view is great, yet lonely!.. Why would anyone want to do remote work? Looking forward to having meetings there.

Thank you Marco for helping me with editing my practice location information.

Great customer Service all the time! Dr Ifeanyi Onye, DNP Saint Pius Psychiatry, Riverside CA

Alan was exceptionally helpful. Very kind, very patient and very knowledgeable.

He was really patient and helpful. I had a excellent experience with all the help I received.

Just onboarded a few weeks ago and i’m loving it. Shanice has been great at teaching our team how to use the systems and it has helped save us lots of time and money. Highly recommend

Dealing with customer service is not always easy. For some reason you cannot discontinue medications in the mobile app. At this point my physicians are ready to switch EHR's. Four calls and all I…

Wish there was an option for half a star or less. Horrible customer service. I’ve been trying to get in touch for the past 7 days—no response to emails. Called customer service, waited a long time,…

I had an excellent experience with this representative. They were professional, efficient, and quickly identified the issue without wasting time—which is incredibly important as a provider with a…

I am writing this because Tebra’s billing department has severely compromised my practice, Orthopaedics of Atlanta. I submitted a formal cancellation request and received a receipt confirming it was…

I would highly recommend Tebra for any practice due to the ease of learning the system as well as great onboarding trainers who explain everything you need to know!

Aurea Morales was my trainer, she was amazing, took her time to go every single item and set up the system for me. I am very grateful for the time she dedicate to me. Overall experience with Tebra…

Very helpful every time that I call them for help with the Tebra system!

David Salas Was incredibly well versed intebra processes, and very patient in explaining it to me, and leading me through all the steps. I have macular degeneration, and can read very little, Yet he…