Practice Management Software Reviews
Practice Management Software Reviews
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CareStack

carestack.com

CareStack is an all-in-one cloud dental practice management platform combining practice management, patient engagement, marketing, and analytics in a single system. Popular with growing group practices that want to consolidate multiple vendors.

$500-$900/mo per locationAnnual contractCloud (SaaS)

Community Reviews(491)

Reviews are sourced from publicly available third-party platforms and are shown here in shortened form for reference. Please view the original source for full context.

JM
Jordyn M.
front desk·Aug 25, 2026

6 months with carestack

Pros: It is very user friendly and customizable. Cons: There are many glitches, but are easily fixed.

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VU
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)·Aug 25, 2026

Carestack is amazing!

Pros: I have been in the dental field for 20 years, and using Carestack has been one of the best dental software's I have used. You have everything in one place from an amazing referral portal to…

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DA
Dejah A.
Front desk·Aug 25, 2026

Excellent Software

Pros: What I like best about CareStack is its all-in-one platform that streamlines scheduling, billing, and patient management, improving efficiency and reducing errors. Cons: What I dislike about…

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HL
Heather L.
ORthodontic Office Manager·Aug 25, 2026

CareStack is very user friendly and efficient.

Pros: The ease of use. Each function of CareStack is simple, yet detailed. We had many sessions of training to make implementation easy. Now that I am using CareStack daily I am able to get my…

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VU
Verified User in Computer Software
Small-Business (50 or fewer emp.)·Aug 25, 2026

Great program

Pros: Efficient, Reliable, and User-Friendly: A Game Changer for your business!! Would highly recommend! Cons: Program is pretty staright forward. No complaints.

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MM
Marissa M.
Patient Coordinator·Aug 25, 2026

10/10 Recommend

Pros: They have a great team. Very helpful and professional. Cons: Can't say much about dislikes. I only use program to submit medical claims electronically no issues with that.

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S.
Stephanie .
Office Manager·Aug 25, 2026

Very hands on assistance from start to finish.

Pros: Carestack makes tracking and reporting so easy. Cons: There is a learning curve and if you have lots of experience in a different software it can be tricky to relearn

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VU
Verified User in Medical Practice
Small-Business (50 or fewer emp.)·Aug 25, 2026

Carestack newbie

Pros: Text to pay and cloud based systems so you can access remotely. Cons: The onboarding process was a bit unstructured at times, and some conversations were occasionally challenging to follow,…

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KG
Kristie G.
Financial Cooridator·Aug 25, 2026

Carestack Review

Pros: My experience with Carestack has been fantastic. The software is incredibly user-friendly, and having Brandy and Carolina available to assist with any questions makes the experience even…

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PV
Phu V.
Dentist/owner·Aug 25, 2026

Carestack has changed the Dental Practice Management Software game

Pros: Carestack has changed the DPM software game. I’ve used Dentrix, Eaglesoft, Denticon, and Softdent. Carestack has non of the bloat of the traditional DPM software. Customer service is by far…

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AO
Angelika O.
Assistant Office Manager·Aug 25, 2026

Time Saver

Pros: It has lots of reporting options! The charting functions have been a game changer for our team. Cons: Having to always go to the chart to delete codes. Wish you could do this from any view or…

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JP
Joanne P.
Personal Assistant·Aug 25, 2026

Great Customer Service

Pros: WE came from a software that after 22 years with them, they changed almost nothing. It was very cookie cutter. CareStack makes my office feel unique and customizes our software to work for us.…

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MH
Marissa H.
Operations Manager·Aug 25, 2026

Easy to use platform

Pros: Love the customer service and team we've been working with. We switched to the CareStack platform about 6 months ago and we love it! Cons: We are a non-network provider but would still like to…

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SK
Shelley K.
Practice Manager·Aug 25, 2026

A robust versatile platform with excellent customer service!

Pros: There are so many things you can do within this platform from scheduling to notes to ipad function to reports to taking payments and many more functions. There's ability to parts of it too to…

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AD
Apurva D.
Dental practice owner·Aug 25, 2026

Robust and well executed dental PMS

Pros: Supporting and super capable team who will help with onboarding. There was a time when Pamela helped us even after hours as we work in California. Highly recommend Carestack as your dental…

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GE
Gabriella E.
Office Manager·Aug 25, 2026

Very Satisfied with CareStack

Pros: I love that we had consistent help since starting with Carestack and that the software is so easy to use. Cons: Not much I can say that I dislike to be honest. Very minor things I would like…

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LS
LOREE S.
OFFICE MANAGER·Aug 25, 2026

CARESTACK AND TRAINING

Pros: Carestack is a user-friendly software it is customizable and speeds up processes within our office Cons: There is nothing we dislike about Care stack we have not had issues with anything

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JR
Jordan R.
Administrative·Aug 25, 2026

CareStack for the WIN!

Pros: Carestack is super easy to use! I work remotely and I love how i don't have to use a secondary service to access the PMS. Also the customer support is AMAZING! Super easy to chat with and 9/10…

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MS
Melissa S.
Office Manager·Aug 25, 2026

My Experience

Pros: I really like how everything is integrated within the software and how helpful everyone is at CareStack. It is very easy to use and everyone make the integration process easy as can be. Cons:…

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LO
LEAH O.
BILLING CORDINATOR·Aug 25, 2026

ALLWAYS VERY HELPFUL

Pros: IT IS GREAT TO USE AND VERY EASY TO UNDERSTAND. THERE IS ALWAYS HELP WHEN YOU NEED IT. Cons: I DON'T DISLIKE ANYTHING. I THINK IT ALL IS GREAT.

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LS
Lucas S.
Regional manager·Aug 25, 2026

Overall best customer service company

Pros: User friendly and very easy to learn. Lots of learning resources and great support from carestack Cons: Just integrating our old system but carestack has been very helpful along the way

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VU
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)·Aug 25, 2026

Best Dental software out there

Pros: What I like most about CareStack is that it's an all-in-one, cloud-based platform that eliminates the need for multiple third-party tools. Having scheduling, billing, clinical charting,…

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JE
Jocelyn E.
Administrative Assistant·Aug 25, 2026

All-in-One Dental Software with Excellent Support

Pros: I liked that CareStack brings all essential tools into one platform—practice management, scheduling, billing, and more—which makes operations much more efficient. Cons: Some features have a…

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VU
Verified User in Medical Practice
Small-Business (50 or fewer emp.)·Aug 25, 2026

Highly Recommend

Pros: We looked at several other PMS and they all wanted to charge you separately for all the various aspects and had limited storage so you would have to pay extra after you reached your limit.…

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MM
Misha M.
Office Manager·Aug 25, 2026

Carestack Conversion

Pros: The reporting portion of Carestack has been a huge perk for our practice. The ease of New Patient Forms being automatically sent has been super helpful as.well. Cons: Like any conversion,…

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VU
Verified User in Medical Practice
Small-Business (50 or fewer emp.)·Aug 25, 2026

Carestack

Pros: The customer service is awesome. No matter what your questions are, they answer all quickly by email or phone. Cons: The only thing I don't like is it takes more steps than other programs to…

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MS
Meg S.
Practice Administrator, Health, Wellness and Fitness·Aug 25, 2026

Listens & Implements Suggestions

Pros: Carestack has been a great PMS for our team! We have multiple locations and we specialize in extractions, implants, and AOX. Not only is Carestack the best software for such a specialized…

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MP
Mehul P.
Oral Surgeon·Aug 25, 2026

CareStack has been great, and Pamela made learning the system easy and stress-free.

Pros: What I like best about CareStack is how user-friendly and organized it is, and having Pamela as our trainer made the transition smooth and stress-free. Cons: Honestly, my experience has been…

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JW
Jessica W.
Office Administrator·Aug 25, 2026

Carestack Review

Pros: I like how supportive the team is and available they make themselves when issues arise that I cannot solve myself. Cons: It is very smart so sometimes the reports and lists confuse me.

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LG
Linda G.
Dentist and Clinical Director·Aug 25, 2026

Carestack: excellent software,incredible training and support

Pros: I absolutely LOVE our trainer, Carolina. She has been patient, kind and supportive beyond her 'required' time with us. In addition, the ENTIRE Carestack team has been so DEVOTED to us. Dan,…

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AC
Alex C.
Office manager and lead dental assistant·Aug 25, 2026

Great staff and easy to navigate software

Pros: I like how easy it is to navigate through the software and how helpful and friendly the staff are. Cons: The amount of features the software has may seem overwhelming BUT it is very organized…

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VU
Verified User in Accounting
Small-Business (50 or fewer emp.)·Aug 25, 2026

It has been an excellent experience

Pros: How extremely helpful all carestack staff have been during the conversion into carestack and all the extra tips to be able to become comfortable within the software. Cons: Everything has been…

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KC
Kenzie C.
Office Manager·Aug 25, 2026

Great experience. Lovely onboarding team!

Pros: Cloud based, treatment planner and being able to email and text the estimates for e-sign Cons: Frequent updates without any heads up or details about what changed.

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SB
Sydney B.
Office Manager·Aug 25, 2026

The most innovative software there is

Pros: It does everything for you which makes is so easy to use. It has so many features and the customer support team is phenomenal when you need a little help figuring out how to use the software.…

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LP
Lillie P.
Admin·Aug 25, 2026

Incredible

Pros: Carestack is extremely user friendly. Their onboarding team has been incredibly helpful. Cons: There is nothing I dislike about Carestack. It has been a learning curve, but it is very easy to…

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HH
Hannah H.
Dental receptionist·Aug 25, 2026

User friendly

Pros: I really appreciate how user-friendly the program is. Customer support is always amazing when we do have issues Cons: I don't like that it relies on a server, because whenever the server goes…

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TJ
Tucker J.
Office Manager·Aug 25, 2026

Geo is my new Best Friend!

Pros: What stood out most was how comprehensive yet user-friendly the platform is. CareStack truly streamlines every aspect of practice management — from scheduling and billing to forms, notes, and…

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RW
Robin W.
Executive Marketing Assistant·Aug 25, 2026

CareStack - Excellent Patient Management Software!

Pros: We love that CareStack has a lot of integrated features in it's platform. It's more than just a patient scheduler. It's great for daily goal tracking, patient engagement and business…

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GB
Gina B.
Patient Acquisitions Specialist, Hospital & Health Care·Aug 25, 2026

Effective Dental Practice Tool, Setup Needs Improvement

Pros: I appreciate how CareStack simplifies our operations by providing easy-to-use systems. The patient analytics features are particularly beneficial. It also enhances our ability to correspond…

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VU
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)·Aug 25, 2026

PR & Marketing

Pros: It is very user friendly and the support staff has been very helpful. Cons: Getting to certain features requires a lot of clicking

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SC
Say Cheez D.
Owner·Aug 25, 2026

Owner

Pros: Extremely happy with my experience with Carestack and the team . As a new practice owner they held my hand and guided me throughout. Can’t recommend them enough! Cons: Too many steps at times…

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MG
Michelle G.
Practice Manager·Aug 25, 2026

Carestack review

Pros: Carestack is very easy to use and navigate. Cons: I love everything about carestack it is so easy to navigate.

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ML
McKenna L.
Patient Care Coordinator·Aug 25, 2026

User-Friendly and Easy to Navigate, No Complaints

Pros: It is user friendly and easy to navigate. Cons: I don't have anything I dislike. Everything is user friendly.

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JK
Jessica K.
Office Manager·Aug 25, 2026

CareStack Streamlines Our Office—Great Support Eases the Learning Curve

Pros: CareStack has been a great upgrade for our office. It keeps everything organized and easy to access, from reports to insurance. Timothy Seaburg has been amazing he’s guided us through the…

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MM
Monica M.
Regional Operations Manager·Aug 25, 2026

All-in-One Solution with a Steep Learning Curve

Pros: It is an all inclusive software, it has patient communication, payments, claim submission, ERA's., practice management all in one software. Cons: Because it is all inclusive, it takes longer…

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DK
Denise K.
Practice MAnager·Aug 25, 2026

Enjoying This Software!

Pros: CareStack has a lot of features we are learning to work with. Transitioning from an outdated software system to Carestack has been challenging for our practice, but we have had some…

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VG
Vidmantas G.
Administrator·Aug 25, 2026

Innovated Dental management Software

Pros: It's simple to monitor nearly any metric, and navigating the billing claims and follow-ups is straightforward. Cons: The small issues I noticed at first with CareStack were addressed by the…

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EL
Emily L.
Front Desk Coordinator·Aug 25, 2026

Exceptionally Efficient and Effortlessly Organized

Pros: The efficiency of the software. Super easy and organized to use. Cons: I wouldn’t say there is anything I dislike about it.

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AL
Autumn L.
Administrator, Insurance Specialist, Dental Assistant·Aug 25, 2026

Outstanding 24/7 Support and Improved Usability

Pros: The 24/7 support is a great feature, if you have a question you don’t have to wait long for answers. Cons: I strongly disliked how complicated patient ledgers were but they have fixed it…

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AC
Angelica C.
Dental Assistant·Aug 25, 2026

All-in-One Platform with Outstanding Support

Pros: I really appreciate that CareStack lets us access a wide range of features within a single platform. This is a big advantage compared to many other software options, which often require using…

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