CareStack

Pros: This software is constantly evolving and growing based on the consumers needs. Cons: Its hard to get someone on the phone with customer service/ texh support

Pros: The cloud based storage and ability to access your dental software from anywhere is a huge advantage and time saver. Cons: With all the available features, sometimes Care Stack can be…

Pros: I like how CareStack is built to make things easier for you. There are helpful checks and popups in place to make sure you're doing things right and working with the correct information. I…

Pros: Transitioning to Carestack has been a seamless experience, and it has performed exceptionally well compared to our previous software. Cons: Can feel overwhelemed by the amount of features

Pros: I’m so happy to have chosen Carestack. Taking the leap into ownership has been very nerve wracking, and choosing to use practice management / EHR software I wasn’t familiar with was even…

Pros: how verstile, well integrated it is with all other programs I need to be efficient, timely, and productive. Also the team at care stack and customer support is unparalled. It is very easy to…

Pros: CareStack is all encompassing. From patient workflows to big picture analytics, they have truly thought out all of the needs of their consumers. With any software, there is a learning curve,…

Pros: Our staff really likes that it is cloud based. Cons: Some things are too detailed, and at times isnt user friendly

Pros: CareStack is comprehensive, intuitive, and easy to use. Cons: The biggest downside is the same as it is with any software...it is hard to make a change.

Pros: Carestack has been an incredible platform for our office! It’s user-friendly, highly organized, and allows us to store detailed information all in one place, making our daily tasks so much…

Pros: It's cloud based. It has continuous updates. Customer service response is great! Cons: It's hosted on Microsoft Azure Cloud. When Microsoft was hacked, we were down for a day as well.

Pros: The help we get when the help is needed. Cons: Unable to press enter for the code to automaticlly add to the appointmetn other then that I like it

Pros: This is a very comprehensive system. I love that it is mostly customizable per practice. It is very easy to use. The support is outstanding! Highly recommend Carestack! Cons: Nothing comes to…

Pros: I have had a great experience with CareStack. Even when we run into any hiccups they are quick to help and the streamlined interface is easy to use even when they have updates it is quick to…

Pros: In the year that we have had carestack we have been very pleased. So many bills and wistles. Very user friendly. Customer support is awesome!! Cons: No downsides but since it does have many…

Pros: It really makes it so you can't mess up. Cons: Patient Ledger. A little difficult to read when there are multiple patients on the acct.

Pros: We came from an archaic system so all the features of CareStack are a win, but our favorite is the collaboration between payment processing and the ledger and the ease of scheduling. Cons:…

Pros: I love the patient portal and that I can present treatment plans on my Ipad Cons: The ledger is sometimes confusing but with additonal training we got the hang of it.

Pros: The training was by far the most helpful. The ease of use with the software has been great as well as the updated and included/add on services. Implementation went as smooth as it possibly…

Pros: It is a full solution that is integrated making everyhting seamless. It has a lot of useful tools for managment. Implemntation was easy with a lot of support. Cons: It has a lot of features…

Pros: Pamela and Sankar made the transition from Dentrix to CareStack really easy. Cons: Because it is very different from Dentrix, some things can be difficult to correct/find. But there is a lot…

Pros: Integrates very well front desk, clinical, management, patient communication, and even marketing. Very well designed interface. Cons: nothing their dev team isn't already working to improve…

Pros: That it can be customized to fit our needs, its all inclusive, and its cloud based. Cons: The insurance is more detailed that we need it to be, and it takes a little longer to get it set up

Pros: New feature requests, efficiency of note templates, efficiency of scheduling Cons: The software is relatively new and still has true bugs from time to time, although the team attempts to…

Pros: Customization!!! It has endless possibilities!! Ease of use. They actually listen when you need something changed. Cons: Undoing something. It is difficult to undo or change something. Most…

Pros: Excellent support, all in one features, patient portal , reports, cloud based so can be accessed anywhere Cons: Ledger is somewhat confusing and hard to navigate at times

Pros: Love all of the features that are included in the software so you don't have to use third party vendors. For example, the two way patient texting, text message and email automated appointment…

Pros: One stop shop for most charting needs, easy to customize to our needs Cons: I would like option of fully filled out notes

Pros: Very user friendly and easy to teach orhers Cons: The system is very slow and could use updates to speed it up

Pros: options for colored schedule appointment, just wish we had more options Cons: Too many ways to access areas, and the ledger is very frustrating.

Pros: - Cloud based so no need for server maintenance and hiring IT to fix issue. Internet is down? Just hot spot your phone to your laptop. - Once per day electronic insurance verification per…

Pros: Carestack was seamless to convert to and integrate into our office. The important elements for daily functions are intuitive and easy to learn. Carestack continues to push R and D and thus…

Pros: Carestack is very customizable and detailed. The customer service is impressive and respond quickly to any questions, concerns, or complaints. Cons: One think I find difficult is with claims,…

Pros: Reporting, analytics, clinical. Graphics & layout. Cons: Ease of reading the ledger. Smoothness of integration. Number of steps for certain actions.

Pros: All in one software. Easy to use and adapt for new team members. Cons: Rcm can be improved. Pricing for add ons are too much.

Pros: Being able to access all patients for every location; patient portal and digital forms; being able to text and email patients from their chart; the different campaigns we can run and create;…

Pros: The most helpful thing about CareStack is the insights for the practice. My team uses it primarily for reporting, and the capabilities and willingness from the development team to create new…

Pros: User friendly once you get to know your way around carestack. Customer Support is always handy but sometimes doesnt help. It has a numbre of features to make the day easier . Cons: I dislike…

Pros: What I like most about Carestack is the system's intelligence and ability to complete task several ways. Cons: What I dislike about Carestack is the complexity of applying payments, discounts…

Pros: It is user friendly and the support team is helpful. Cons: The "bugs" such as the text to pay feature and having to incorporate other softwares for imaging.

Pros: Love just chatting with customer service to fix issues rather than sit on the phone! Cons: Sometimes I feel it gives too much information.

Pros: What I like best is the program is cloud base. Cons: What I dislike is the posting of payments.

Pros: The best feature for me is the application to send out text messages and emails to reminded patient about the next appointment. Cons: When they switch thier classes to zoom calls. It was…

Pros: The support my team and I received to train, implemint, and use the PMS effectively was excellent. Anytime we needed help after going live help was a text or video call away. Cons: The PMS has…

Pros: Lots of features and options all with in the one system. Great support team. Cons: CS has a steep learning curve. Trying to learn and understand all the features can be overwhelming at first.

Pros: Web based services to be able to work remotely if need be. Cons: I don't like the reporting systems, there's nothing in Carestack university to help us with streamlining SOP's. Certain reports…

Pros: Our customer support trainer we very reliable. Cons: There are too many metrics, especially for analytics so it is cumbersome to understand

Pros: Most helpful was the costumer serivce. The product itself hasn't been any more helpful than our last software, yet. Cons: Very hard to transition to. Multiple steps to do one thing. Not user…

Pros: Being in the dental field for almost ten years I have worked with many practice management softwares..... but nothing truly compares to carestack. We have chosen to go all in with carestack…

Pros: All inclusive with ability to add useful 3rd party integrations for imaging, RX, phone/communications and payments (and more)! Implementation was easy, smooth to get everything set up! As a…