Practice Management Software Reviews
Practice Management Software Reviews
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CareStack

carestack.com

CareStack is an all-in-one cloud dental practice management platform combining practice management, patient engagement, marketing, and analytics in a single system. Popular with growing group practices that want to consolidate multiple vendors.

$500-$900/mo per locationAnnual contractCloud (SaaS)

Community Reviews(491)

Reviews are sourced from publicly available third-party platforms and are shown here in shortened form for reference. Please view the original source for full context.

TG
Tia G.
Small-Business (50 or fewer emp.)·Aug 25, 2026

Great system

Pros: Great system! easy to use! I love the treatment planning and the training. The customer service is great as well always so helpful. Cons: I dislike the amount of clicking just to get to 1…

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MB
Mildred B.
Small-Business (50 or fewer emp.)·Aug 25, 2026

Office manager

Pros: it is User friendly. Everything is easy to use and the document center Cons: I do not like that It is diffficult to outsource photos.

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NT
Nia T.
Dental Assistant·Aug 25, 2026

My experience with CareStack has made it easier to access any files for my patients.

Pros: What I like most about CareStack is that I'm able to view and manage my work hours. Cons: I honestly don't have any dislikes about CareStack because everything is easy to access and understand.

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DR
Dr. Robert W.
Owner Dentist·Aug 25, 2026

Software that can do everything

Pros: Carestack is a dental software that can do pretty much everything from top to bottom. They also integrate with other third parties if you want to. Overall there support has been marvelous.…

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AQ
An Q. L.
CEO·Aug 25, 2026

My Carestack Experience

Pros: Cloud based and easily accessible...I enjoy pulling up my schedule from home. Cons: Not many people are trained on the software yet.

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MT
Monica T.
Occupational Therapist·Aug 25, 2026

Great customer service team

Pros: I appreciate the care that goes into training and that tech support is quick and efficient. I also love that I have eliminated paying for multiple different platforms for digital forms and…

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NB
Natalie B.
Front Office Team Lead·Aug 25, 2026

We Love CareStack!

Pros: The implementation and onboarding process was straightforward and fostered a smooth transition—great customer service from every point of contact. It is easy to learn and use and is a very…

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VU
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)·Aug 25, 2026

Intuitive and reliable Cloud-based software

Pros: Secure cloud-base software allows access to the practice even when you are out of the office. Cons: The reports and insights continue to improve, but are the main area for future development.

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VU
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)·Aug 25, 2026

Great cloud based dental software.

Pros: Easy to navigate and very friendly. Love the xrays setting, charting and periocharting. Cons: Sometimes technical support can not fix issue right away.

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VU
Verified User in Medical Practice
Small-Business (50 or fewer emp.)·Aug 25, 2026

Carestacks is easy to use

Pros: I love how easy it is to reschedule appointments Cons: I dislike the fact you cannot save changes to an appointment once someone else has modified already.

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VU
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)·Aug 25, 2026

Exceptional customer service on a truly cloud-based dental software system

Pros: Having a truly cloud-based dental software is priceless for me as a working mom. Since C-19, I have come to appreciate the ability to run operations remotely more than ever. The most notable…

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LF
Lacee F.
Office Manager·Aug 25, 2026

Our experience has been very smooth and easy !

Pros: Our company really likes the fact we can access work from home since Carestack is cloud-based. The interoffice messaging is great to communicate with staff from the operatories to the front…

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VU
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)·Aug 25, 2026

This platform is very easy to use and has been very efficient when navigating in the workplace.

Pros: I like how every patient within our business is easily on the system as well as how easy it is to navigate the page. The fact that Care Stack comes at an affordable price that includes 24/7…

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AM
Aneesa M.
Small-Business (50 or fewer emp.)·Aug 25, 2026

Carestack has been very helpful and very beneficial to our dental office atmosphere.

Pros: I like the fact that organization comes easy and that the website allows you to extensively organize with details. Cons: There is nothing to dislike, this dental software system is a life-saver!

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NG
Nicholas G.
Small-Business (50 or fewer emp.)·Aug 25, 2026

The fastest moving Dental Practice Management Software in the industry!

Pros: Efficiency is key! We have increased our collections/production substantially with the utilization of Carestack. Less time is spent intaking new patients, charting, treatment planning and just…

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OB
Ori B.
Partner·Aug 25, 2026

Best practice management software in the market

Pros: -ease of use, interactive -UI/UX frienfly -dashboard, analytics, data driven -appointment and scheduling is very easy to track and create -built-in functions and integrations. Cons: -limit on…

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ER
Elaine R.
Restorative Director·Aug 25, 2026

Efficient workflow, and excellent Customer Service

Pros: User friendly and support training new team member. Customize to our practice, and constant advancement with feedback from its users. Cons: Hard to say, for all our potential dislikes are…

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DK
Dr. K.
Small-Business (50 or fewer emp.)·Aug 25, 2026

Experience

Pros: Their support is extremely attentative and always looking to improve their product. I like how it's an all in one software Cons: Sometimes there are too many clicks to do something. I want to…

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MR
Melissa R.
Small-Business (50 or fewer emp.)·Aug 25, 2026

Very informative

Pros: The analytics and KPIs. The reporting section give details and visuals on office performance Cons: Sometimes having to click a lot to get to one place.

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AL
Alex L.
Small-Business (50 or fewer emp.)·Aug 25, 2026

Constantly improving, effective software

Pros: We like the detailed reporting that we can use to consolidate data across all or locations. We love that the company is constantly improving and extremely open to customer feedback Cons: The…

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SH
Stephanie H.
Small-Business (50 or fewer emp.)·Aug 25, 2026

High cost of entry, but overall provides cost saving solutions in todays marketplace

Pros: I am able to reduce overhead costs by working more efficiently. It's a "work smarter, not harder" practice managment solution Cons: Glitches during updates, but once bugs are worked out the…

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JC
Jennifer C.
General Dentist·Aug 25, 2026

Easy to use dental software .

Pros: The support from Carestack. And they are always looking for improvement. I love ❤️ is a cloud base software. Cons: I wish I can set up appointments from.my phone .

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AB
Araceli B.
Receptionist·Aug 25, 2026

Amazing !

Pros: Carestack make my work ife easy ! It is fast and simple to use. I come from an office that all we used was paper. So this is amazing already ! not just that i love how east it is to move…

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VU
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)·Aug 25, 2026

Carestack Review

Pros: I like the way it integrates with so many services such as the membership plans, the notes features. Cons: What I dislike the most is the metrics. I wish the metrics were better like Practice…

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NA
nichole a.
Dental Assistant·Aug 25, 2026

Very Detailed Software and alot of options to choose from

Pros: the most helpful thing about carestack is the patient's chart. there are several options, conditions, treatment codes etc that we can enter and make the patient's chart as detailed as…

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VU
Verified User in Medical Practice
Small-Business (50 or fewer emp.)·Aug 25, 2026

Carestack makes it easy

Pros: I like the chat support and how available they are. We have questions on occasion about little tasks like how to send out mass emails or creat reports and they help! Can also remote into your…

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BD
Brittany D.
Small-Business (50 or fewer emp.)·Aug 25, 2026

Awesomeness

Pros: The continued improvement based on customer feedback. Cons: Some things arent as customizable as I would have hoped.

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JM
Jacqueline M.
Small-Business (50 or fewer emp.)·Aug 25, 2026

CareStack: Modern and Customizable dental software

Pros: One of the best things our office likes about Carestack is the customer support and so many features that are customizable for our own office systems. Cons: Because Carestack is a newer…

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MM
Madison M.
Small-Business (50 or fewer emp.)·Aug 25, 2026

Carestack can be easy to use if you watch carestack university videos.

Pros: Carestack has a system that tells you who doesn't have an upcoming appointment scheduled. It is helpful when doing recall and scheduling people for fillings that have pending treatment in…

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VU
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)·Aug 25, 2026

Very easy to navigate CareStack on a daily basis

Pros: It is very user friendly, and the support staff always very friendly and helpful. Cons: At the moment, there is nothing I can think of that I dislike about CareStack.

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VU
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)·Aug 25, 2026

I like that you can do everything on care stack, email and text patients

Pros: You can text and email patients from carestsck Cons: You can’t view the dental chart while writing notes

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VU
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)·Aug 25, 2026

Adaptable software to help our clinic stay up to date and organized.

Pros: I like how you can design it your own way so everyone in the clinic is on the same page. You are able to change anything to make it easier to chart notes, treatment plan, and more. Cons: I…

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VU
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)·Aug 25, 2026

Review

Pros: I like the cloud services. Easy to access no matter where you are. Cons: It does crash sometimes. It has happened maybe 2-3 times so far in 2 years.

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TP
Tyler P.
Office Manager·Aug 25, 2026

Best decision ever

Pros: That one service can do everything we need. Cons: I would like demographics to be populated from a patient demographic form

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VU
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)·Aug 25, 2026

Supportive Staff and Listens to companies needs.

Pros: I like that Carestack staff listen to the company needs and tailors the programs/reports to us. Cons: I do not like that sometimes when a new patch comes through to help fix something,…

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VU
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)·Aug 25, 2026

Easy to navigate to different pages. Shortcuts are available making it easier to get to wanted page

Pros: It is easy to navigate thru. Allows multiple pages to be open at once, being able to multi task. Cons: When filling out perio chart. It does not allow to select multiple teeth to chart at once.

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ST
Sasha T.
CEO·Aug 25, 2026

CareStack - helping TLC work smarter not harder

Pros: The software has everything in one platform, which goes with our mantra -w working smarter, not harder. There customer service is AMAZING! When you need support, they are there for you. Cons:…

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BF
Brandie F.
Registered Dental Hygienist·Aug 25, 2026

Very user friendly and easy to use while in the clinal setting.

Pros: The prompted clinical note that can be customized. Cons: When there is a pause in the connection.

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VU
Verified User in Medical Devices
Mid-Market (51-1000 emp.)·Aug 25, 2026

Taylor Ware-Omni Dental Review

Pros: My favorite thing about carestack is that their is more than 1 way to get to certain areas of carestack. It makes things run a lot smoother and quicker for my day. Cons: I would like to be…

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CB
Cindy B.
Director of Insurance/IT·Aug 25, 2026

Easy to use, Top Notch Customer Support

Pros: All locations under one database, uniformed treatment notes. The capability of entering in insurance fee schedules to accurately present patient responsibility in the treatment plans. Cons:…

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JG
Jason G.
Mid-Market (51-1000 emp.)·Aug 25, 2026

A great decision

Pros: Number one is that the team listens and takes action on our suggestions. The platform is powerful and gives us great insight into our business and a solid connection with our patients. Cons:…

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CG
cristina g.
biller, Health, Wellness and Fitness·Aug 25, 2026

Carestack Claims Features

Pros: I personally love the claims tracking features. It's so easy to submit claims, update insurance information and payor IDs Cons: the only downside I have experienced is the connection between…

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HK
Himesh K.
Mid-Market (51-1000 emp.)·Aug 25, 2026

Dental Depot Partrner

Pros: It has flexibility of use, and ease to end user experience. We were an early adopter of Carestack. Has fantastic KPI functions and clinical charting. Our Client specialist is a great asset to…

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KP
Kristin P.
Mid-Market (51-1000 emp.)·Aug 25, 2026

Streamline across our DSO platform

Pros: Being able to view our offices easily, being able to update things 1 time vs individual offices, and being able to set up our insurances correctly among providers Cons: Some enhancements that…

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EC
Emilee C.
CareStack Operations Manager·Aug 25, 2026

A Software Like No Other!!

Pros: I love that it adapts to our offices and our providers. We can set up the insurances to customize to our providers credentialling and then not worry about if treatment is calculating it…

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LL
Luz L.
Mid-Market (51-1000 emp.)·Aug 25, 2026

Easy to use

Pros: It's so helpful with everything I need to do. Cons: It's just perfect. I like better than other dental software

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CN
Caitlin N.
Patient Coordinator·Aug 25, 2026

I love carestack 100%, it makes things so much easier.

Pros: I like that we can just type all the info in super quick and its very easy to use. The customer support team is always there to help when it is needed because technology is not always great…

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VU
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)·Aug 25, 2026

Carestack is an ever evolving tech company that cares about their customers

Pros: I love that Carestack is a cloud based solution that works with multiple practices Cons: Sometimes their updates have bugs that require fixes

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AK
Andrew K.
Business Manager·Aug 25, 2026

Should have made the switch sooner!

Pros: Very easy to learn and use. There are a lot of up to date effiencies within all aspects of the program. It was easy to convert over. The quick support response has helped us get through issues…

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MD
Mendy D.
Clinical Operations Manager·Aug 25, 2026

I have had a fantastic onboarding experience

Pros: The different report options definitely set CareStack apart from it's competitors. Cons: The only negative issue I have experienced while using CareStack is the inability to Print from the…

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