Denticon
planetdds.com/denticonDenticon is the flagship cloud dental practice management platform from Planet DDS, purpose-built for multi-location group practices and DSOs. It provides enterprise-grade centralized reporting, scheduling across locations, and integrated revenue cycle management.
Community Reviews(75)
Reviews are sourced from publicly available third-party platforms and are shown here in shortened form for reference. Please view the original source for full context.
Intuitive and Efficient Web Based system
We have been on Denticon for 10+ years and have been able to see many of the beneficial enhancements that they have put out. They have been incredibly thoughtful and considerate of their clients…
To everyone I meet
We target a certain daily weekly and monthly production and it helps so much to know our numbers so we know what to market to referring offices, and where we can improve
Cloud based dental software
Pros: First I absolutely love the cloud based software! This helps us save space on site in the office and also it can be accessed from home if taking an emergency phone call. There are so many…
Denticon is the ideal solution for both the dental professional, and business owner
Pros: Extremely robust software, cloud-based (accessible anywhere anytime), has a deep set of tools for providers, administrators, and online tools for patients. Amazing team support, responsive to…
A very comprehensive package
I've always had good experience with Denticon product and staff.
denticon for a non-experienced user
i honestly like denticon but it is second in my heart to dentrix only because tx planning on the mouth chart is a tiny bit easier to do in that aspect. but in denticon i usually tx plan in the tx…
Denticon user
I've had Denticon at my practice for 5 years and have been mostly satisfied.
Most Mature Cloudbased Dental Practice Management Software
Flexibility, functionality and great customer service. well worth the price.
Our Experience with Denticon
Overall experience has been more than amazing. Great product. My favorite has been the continue support from the Denticon Team.
Best PMS on the market!
Pros: I like many things about Denticon..First, their customer support is quick to respond and help resolve issues.Second, the account manager listens and try to push improvements through the…
Very disappointed
Very disappointing, in a nut shell Denticon over promised and under delivered. I'm looking at other options.
Great value!
Overall, the experience has been good. Customer support has been responsive and easy to work with. The product itself continues to improve.
Strong Meh Overall
Pretty meh to generally poor overall. We switched, primarily because they keep you on a fixed % increase in monthly fees but then once we started looking around we realized how poor the overall…
Lacks SUPPORT
The quality of this company has deteriorated significantly over the past two years. They continue acquiring one useless add-on company after another, overwhelming users with unnecessary features…
It was great until it wasn't..
As a multi-location dental practice, we value systems that are efficient, scalable, and well-supported. Denticon delivers well on the operational side and has been a reliable platform for our…
Denticon is a fantastic product! Very satisfied customer!
Very user friendly, easy for new staff to learn with the integrated knowledge base and training videos- accommodates different learning styles. We are a growing mobile dental company with over 70…
Great PM Software
We've used Denticon for six years, and will continue to do so. The interface, while aesthetically utilitarian, is logical, functional and easy to navigate. The learning curve is very quick for new…
So glad we made the switch!
It's a very useful tool that let's us function at a much higher level than a small office such as ours otherwise could.
A great, reliable dental software
I utilize Denticon daily to run my practice. From daily reports to statements, it is a solid product, especially for the price point. Easily navigable screens. Training videos are an added plus.
Dental Software
I like the ease of the overall software and how when new employees come in with no knowledge they pick it up super quick. Definitely recommend to any dental office that is looking for a new dental…
Denticon software
Pros: All features and the pt information page. Cons: How often it goes down dur to problems.
Paying for a system with minimal support that we cannot use
Extremely disappointing.
Denticon Dental Practice Management
Fair to poor with poor support, customer service.
Big help for our small office.
Has become a vital tool to our practice. Helps us keep up in the arena with much bigger competitors.
I would rather use paper charts
Any time they update this software they make it even worse. I’ve used multiple other dental software and this is by far the worst
Employee Reviews(30)
↑ Back to client reviewsThese are not customer reviews. They were written by current and former employees about working at Denticon, and are not counted in the rating or review total above. They are included as workplace context only.
Revolving Door at Planet DDS: A Soul-Crushing Experience
Pros: There are some talented and kind people that still work there and you might be lucky enough to work with them. Cons: Don't Walk Away, Run! This review is a public service announcement for anyone considering a job at Planet DDS. Let me preface this by saying I rarely write negative reviews, but my experience here necessitates a warning. A Culture of Chaos: The work environment at Planet is nothing short of chaotic. Management lacks any sense of direction, leading to constant last-minute changes, unclear priorities, and a persistent feeling of scrambling to meet arbitrary deadlines. This…
Growing Pains
Pros: - They've grown a lot in the past few years - Talented group of engineers Cons: - A bit process heavy to the detriment of innovation - Lots of growing pains
Great Company with a Great Future
Pros: Terrific leadership team. Excellent products. Engaged employees. Cons: Not really a downside, but as the company is working to grow quickly, you need to be ready to adapt. Advice to management: Stay the course!
Very Hostile to Ground-Level Employees
Pros: Didn't see any major examples of discrimination personally despite having heard it does occur. So, good job at least keeping up outward appearances of the bare minimum, I guess. Cons: Toxic management, arbitrary stagnancy, overwork, poor pay, the list goes on. The biggest problem with Planet DDS is that they starve their teams for resources and expect increasing output. The left hand is constantly unaware of what the right is doing, and it's almost always the rank and file left holding the bag for toxic and asinine management decisions. Forcing return to office when most of the current…
Functional Teams
Pros: Remote work and incredibly smart people who are well versed in the industry who are willing to assist in your journey. Cons: When they merged other products into their ecosystem their movement of personnel from those companies over was a mess to be a part of.
Great experience
Pros: Meaningful core values. An organization that truly values collaboration and its positive impact. Amazing team. Cons: No cons. Only opportunities for improvement.
Toxic Work Environment
Pros: They do send you a lot of swag! Cons: Current upper management has created a toxic work environment where employees are hesitant and scared to speak up. Also, employees are micromanaged and expected to fall in line, not make waves, and do only what they're asked to do. Upper management plays favorites, does not appear to value experience, and prefers rather to surround themselves with people they have worked with before and/or anyone who is non-threatening to the culture they've created. Advice to management: Value your people, the experience(s) they bring with them, and empower them…
Great job for WFH
Pros: WFH Day Shift 8 hour day Cons: Expectations are too high for the pay rate
Unorganized, weak and inexperienced management
Pros: 3 stars for insurance and time off. 1 star for the overall company and leadership. Since they refer to themselves as ELT and their titles, you can tell the genuine reviews from the ones created by management. Cons: It is guaranteed that you will fail here. Despite clocking in and out, you are constantly called on your personal phone after hours and on weekends without pay. The entire sales department is usually below 40% of their quotas with the occasional good month, but you do not even get close to what you are told in your compensation plan. If they tell you that you can make a lot…
Dental Software is Broken. We are Fixing It
Pros: Strong executive team, leadership, co-workers and market clout in the Dental SaaS industry. Truly stellar corporate culture that extols collaboration, team work, not being afraid to fail and working with the most purpose Dental OS tech stack in the industry. Cons: None so far from my six months here thus far. Advice to management: Continue to empower your employees to use their creative license and work ethic to break the status quo. Continue to foster collaboration, team work and a unified mission to be the best Dentals SaaS platform in the industry. I truly appreciate the top down…
Planet DDS is a Game Changer in Dental Cloud Space
Pros: Planet DDS is constantly growing and evolving which means endless opportunities to learn, grow and advance. They bring exciting challenges and to make a real impact. It's rewarding to be part of a team that's shaping the future of dental cloud space while advancing your own career alongside industry innovation. Cons: While Planet DDS can grow at a rapid pace, they might not collaborate with all departments in a timely manner.
Great place to work
Pros: Management is good. They do not micro manage. This organisation gives a lot of autonomy. It is very transparent. Plenty of growth oppurtunities. Can work remotely. Cons: It is a face paced organisation. Not suitable for people who want to sit back and relax. Work life balance might be challenging few days. But the management is flexible, the extra hours can be compensated on other days.
Great place to work
Pros: Good workmates , good environment and fun work Cons: No benefits except for small stipend for phone average management. Advice to management: Need to be more people focused
Meh
Pros: Yes, nice people that enjoy each other’s company but if you’re not on the inside then you’re out. Cons: Of course there are plenty. Advice to management: Blame yourself for your failures.
Great People, Growth Mindset, and a Willingness to Evolve
Pros: Planet DDS has a strong culture centered around great people. Many team members are not only highly capable but also genuinely invested in improving processes and helping the company grow. It’s refreshing to work in a place where collaboration and continuous improvement are encouraged. The organization embraces a growth mindset, which means adaptability and openness to change are both valued and necessary for success here. Cons: As with any growing company, ongoing changes in team structures and responsibilities can sometimes create temporary communication challenges. However, the…
Good Company
Pros: Work Life Balance, Benefits, Compensation Cons: Not Applicable. Others are good.
Innovative, Inclusive, and Efficient
Pros: Overall, my experience with Planet DDS has been incredibly positive. The supportive and inclusive culture fosters a collaborative environment where everyone feels valued and empowered. I highly recommend Planet DDS to anyone looking for a company that embraces technology to drive productivity and one that believes in investing in talents and celebrates individual accomplishments! Cons: It's worth noting that the fast-paced work environment can be challenging at times. While it drives productivity and innovation, it may not be suitable for everyone.
Poor Leadership, No Heart, Souless Shell
Pros: The pay was nice, coworkers were nice, friends in misery at least made things easier Cons: Leadership had no plan, 8 layoffs in 4 years. Bloated middle management that do nothing but delegate. They bought up Legwork & other software only to gut it, not invest in it, and layoff everyone whos ever worked on it. No care for the teams, the actual grunts on the ground working day to day. The CEO himself was quoted saying "employees should never feel comfortable", they want everyone to grind grind grind, meanwhile they gut teams, layoff people, have record breaking sales, but no support…
Amazing product, terrible toxic culture
Pros: The tech stack was incredibly modern and innovative. The product itself is technically impressive and was enjoyable to work on. My talented and supportive colleagues made the difference every single day. Cons: Chronic micromanagement, poor work-life balance, and a complete failure to implement Agile properly. Chronic micromanagement, poor work-life balance, and a complete failure to implement Agile properly. Unrealistic expectations of overcapacity of work and constant scrutiny led to high stress and low morale, and I know I wasn't the only team member who felt like this on a regular…
Personal experience working here
Pros: - Collaborative culture - Constantly looking to improve - Excellent market positioning - Strong core values - Empathetic and empowering leaders Cons: - Change occurs frequently and change management has historically been poor - Employee development and training needs improvement - Company is in the process of scaling, so there are lots of pain points that come with that. Expect challenges. Advice to management: Not all departments are equal - management issues do still occur and there are employees and leaders that do not lean in enough to accomplish our company's goals.
Great workplace, better product
Pros: - Excellent people across the organization both horizontally and vertically - Clear and transparent communication on company goals, health, progress and vision - Role dependent, but in my experience, there is a healthy work/life balance and encouragement from leadership to take time away from work to recharge - Clear goal setting initiatives and progress tracking - Continuous effort to enable growth for employees Cons: - Some departments do not get as many opportunities as others to get together in person while many employees work remotely. - Career progression within the company can…
PDDS Experience
Pros: Absolutely love working for PDDS. The culture and team is amazing! Cons: Moving into a time tracking project management direction. All customers are being billed based on time spent with PDDS.
Best company I've ever worked for
Pros: The company culture here is amazing. Every company has their value statements, but I've never worked for a company that actually lives and acts by them. Success is rewarded, failures are learning experiences, and trying new things is celebrated. The CEO has lead leadership trainings, and the company has offered numerous development programs over the years I've been here. The swag is pretty cool too. Cons: In the past, changing processes had been frequent and there had been many growing pains with the acquisition of several other companies all needing to be integrated together but much…
PlanetDDS as a company
Pros: I would say they do, employee, recognition, employee highlights, and employee engagement really well. They focus on highlighting employees, so people can get to know them, they do a recognition program, which is so awesome, and you often hear people recognizing other employees. Cons: More communication between departments I think can always be used at any company. Advice to management: People feel valued when they feel seen, so do what you are doing and more. Especially people that work in the hidden corners of a company, or work in support, those people truly are the backbone, and…
Supportive, flexible, and full of good people doing great work
Pros: Planet DDS is full of kind, talented, and motivated people who genuinely care about their work and about each other. Leadership is approachable and open to feedback. When people share ideas, you actually see them put into action, which says a lot about the culture. The company has grown in such a positive direction, with more focus on collaboration, recognition, and creating an environment where people feel supported and valued. It’s a place that trusts you to do great work, gives you the flexibility to make it happen, and lets you show up as your authentic self every day. Cons: Like…
Decent company, not a lot of growth opportunities
Pros: Good office location, decent perks Cons: Challenging personalities, no growth opportunities
meh
Pros: sometimes flexible work hours friendly coworkers some understanding of work life balance during week they care about the customers they try to do what’s best for employees and customers even if they get it wrong Cons: a fair bit of turnover a few very unqualified people in leadership positions obsessed with ai celebrate people working weekends back to office Advice to management: the more corporate jargon they use, the less they know. look to individual contributors under managers to see who is doing the real work
Opportunities to excel, but pay and security falter
Pros: +Provides AI tooling (and anything needed to succeed) +Organization structure has improved over the years +Standards have improved dramatically throughout the years +Opportunities to stand out (you will need to go above and beyond) +Work-life balance is ok if you are strict with boundaries +Great co-workers (good people in general) Cons: -Pay/Benefits package is lower than industry standard -Doing your job isn't really enough. Expectations are continuously increasing due to AI. This may change work-life balance being a pro. -Job security appears shaky due to AI
Supportive colleagues and engaging work, but poor parental leave policy
Pros: I truly enjoy how supportive my colleagues are at Planet. The environment is constantly evolving, which can be challenging for some, but I thrive in a dynamic workplace where there is always something new to learn and contribute to. It keeps the work engaging, rewarding, and never boring. I also appreciate the many opportunities to collaborate across teams and play a role in developing scalable processes that help drive the organization forward. I also appreciate the flexible time off model, which reflects the trust Planet places in its employees. Cons: While I greatly appreciate many…
Remote work option undermined by micromanagement and lack of trust
Pros: You have the ability to work from home if you live further away from one of the hubs. Cons: Management closely monitors employees' daily activities to the point that it feels like every moment of your workday is being tracked, creating an environment that lacks trust and autonomy. Employees are frequently assigned additional roles and responsibilities without corresponding increases in pay or benefits. Those who express concerns or push back against these expectations often feel singled out, as management appears to make examples of employees who do not readily comply. Advice to…