Practice Management Software Reviews
Practice Management Software Reviews
CareStack logo

CareStack

carestack.com

CareStack is an all-in-one cloud dental practice management platform combining practice management, patient engagement, marketing, and analytics in a single system. Popular with growing group practices that want to consolidate multiple vendors.

$500-$900/mo per locationAnnual contractCloud (SaaS)

Community Reviews(491)

Reviews are sourced from publicly available third-party platforms and are shown here in shortened form for reference. Please view the original source for full context.

RJ
Rob J.
Co-Owner, Hospital & Health Care·Aug 25, 2026

Our All-in-one PMS started us up!

The platform is really an all-in-one option and saves our office time and money by requiring fewer hardware elements, and fewer software integrations.

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AM
Amanda M.
Owner, Hospital & Health Care·Aug 25, 2026

Quick Customer Service

Pros: customer service was always easy to get a hold of Cons: too much information on some screens sometimes

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LT
La Toya J.
Admin, Hospital & Health Care·Aug 25, 2026

CareStack Review

Pros: What I like the most is that the program is cloud base. Cons: What I liked least was posting of payments.

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YE
Yasmine E.
Dental assistant, Hospital & Health Care·Aug 25, 2026

Loving carestack, great change

Pros: Easy configuration, simple interface and everything is in one place Cons: insurance and inaccurate fees sometimes.

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EG
Elizabeth G.
Front office, Accounting·Aug 25, 2026

Carestack review

My experience with carestack so far is great.

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SK
Sarah K.
Practice Manager, Health, Wellness and Fitness·Aug 25, 2026

Highly Reccomend

Carestack is advanced and easy to use and I would definitely recommend

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NC
Nan C.
Dentist, Health, Wellness and Fitness·Aug 25, 2026

Great! Would Recommended

Great! Would definitely recommend it to anyone considering a cloud based software.

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AP
Ana P.
Office Manager, Hospital & Health Care·Aug 25, 2026

Very PLEASED with CareStack! Highly recommend

We are happy and their customer support is GREAT!!

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JW
Jessica W.
Office Administrator, Hospital & Health Care·Aug 24, 2026

Carestack Review

Pros: The ease of the system and availability of the support team. The monthly meetings with our account representative show how much they care and want you to be able to use every feature…

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MM
Misha M.
Practice Manager, Medical Practice·Aug 24, 2026

CareStack Conversion

We have had a great experience so far and the support has been fantastic! We have worked with many different departments of CareStack so far and the quick responses are wonderful.

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TM
Treasure M.
Receptionist, Medical Practice·Aug 24, 2026

Highly Recommend

My overall experience with CareStack has been positive, informative, and helpful. With this system, I am able to assist patients efficiently.

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MS
McKenzie S.
Location office manager, Hospital & Health Care·Aug 24, 2026

Carestack Review

Great! Love our onboarding team they were super helpful and very patient and game for anything! Michael and Mariangelis are great!

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AR
Autumn R.
Admin and clinical assistant, Medical Practice·Aug 24, 2026

I would recommend Carestack

Once you get a good point of contact to establish communications with Carestack is great. I like the clinical aspect of software a lot.

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CK
Candace K.
Administrative, Health, Wellness and Fitness·Aug 24, 2026

Administrative

Following an initial period of acclimation, I have found CareStack to be a genuinely enjoyable platform to utilize.

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SF
Suzanne F.
Insurance and AR-Dental Assistant, Medical Practice·Aug 24, 2026

Great Job [sensitive content hidden] !!

Overall Carestack is great. [sensitive content hidden] has been wonderful and patient. Once she became our trainer things really fell into place pretty quiclky for me.

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AB
Aziz B.
Owner, Medical Practice·Aug 24, 2026

Great Support

There was always great support. Plenty of meetings and check ins. Questions and concerns never went unheard.

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CC
Cristy C.
Billing Insurance Coordinator, Medical Practice·Aug 24, 2026

Very good system

My experience has been very good. I feel confident in my day to day tasks and am able to easily use the system.

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AS
Ashley S.
Office Manager, Medical Practice·Aug 24, 2026

Happy with transitioning to CareStack

Great. Even with the above complaint, the support team was still able to help us better understand and customize the information if needed

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SP
Shalayna P.
Vice President of Operations, Management Consulting·Aug 24, 2026

A great PMS for multi-practice offices

The support team has always been helpful, and the practice management software overall is very user-friendly.

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JC
Jennifer C.
Insurance Coordinator, Hospital & Health Care·Aug 24, 2026

Carestack for an Oral Surgery Office

Pros: We are an office that utilizes every part that Carestack has to offer. It is alot to learn but once everything is up and running its easy to use and Carestack support is always there to help…

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AC
Alexis C.
Dental Assistant and Office Manager, Hospital & Health Care·Aug 24, 2026

5 Stars, great software

It has been a great experience, my trainer, [sensitive content hidden] , did an amazing job at showing me all the features and made it simple to navigate the software.

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EL
Emily L.
Front Desk Coordinator, Medical Practice·Aug 24, 2026

Efficient Software 10/10

The experience has been great! Especially with the level of support that was provided to us. Our patients are satisfied as well with how easy it is for payments & communication.

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KR
Katelynn R.
Office Staff, Medical Practice·Aug 24, 2026

We love CareStack!!

Pros: What I like about CareStack is how easy it is to use and how it keeps everything organized in one place. It makes scheduling, patient communication, billing, and reporting much more efficient,…

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RW
Robin W.
Executive Marketing Assistant, Health, Wellness and Fitness·Aug 24, 2026

How CareStack Simplified My Dental Marketing Workflow

Overall, I’ve found CareStack to be a fantastic all-in-one platform for dental practices. From a dental marketing perspective, its versatility—spanning scheduling, analytics, and patient…

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LM
Leslie M.
Insurance, Hospital & Health Care·Aug 24, 2026

Great System Once You Learn It

Overall, CareStack has been a great practice management system. There is a bit of a learning curve at first because of its many features, but once you become familiar with it, it's very effective.

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MP
Mehul P.
Oral Surgeon, Hospital & Health Care·Aug 24, 2026

Seamless Transition Thanks to [sensitive content hidden] Amazing Training

Our overall experience with CareStack has been very positive. The platform offers a lot of great features that help streamline scheduling, billing, and patient management. While there’s a bit of a…

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AL
Aleida L.
Dental, Health, Wellness and Fitness·Aug 24, 2026

CareStack Review

Pros: We recently switched from Dentrix Enterprise to CareStack, and the transition has been a great experience. The support team has been exceptional—always available to answer our questions and…

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MS
Manuel S.
Office Manager - Analytics Manager, Health, Wellness and Fitness·Aug 24, 2026

Great Experience

We use CareStack across 9 Pediatric Dental Centers, and the experience has been very positive. The support team is proactive, responsive, and solution-oriented. The platform is fast, stable, and…

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JH
Jasmine H.
office manager surgical dental assistant., Health, Wellness and Fitness·Aug 24, 2026

Carestack review dental

Overall our team is pleased with what carestack has to offer, and look forward to seeing what new advancements they have to bring!

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LA
Lan A.
Operations Manager, Health, Wellness and Fitness·Aug 24, 2026

Carestack is the BEST!!!

Carestack grew on me over time. It is my 5th software so I have experience with many. I have to say it is one of my favorite softwares to use and is super easy to use. The training and onboarding…

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NW
Naseré W.
Office Manager, Medical Practice·Aug 24, 2026

Tooth Bud's Review

Pros: Switching to CareStack has been a total game changer for our office. The practice and patient management features are incredibly intuitive, streamlining everything from scheduling to clinical…

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AC
Angelica C.
Dental Assistant, Medical Practice·Aug 24, 2026

Carestack Experience

I've enjoyed my time working with carestack. The staff is friendly and the software allows us to be able to track everything in one place rather than having to utilize several additional software…

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WC
Whitney C.
Revenue Cycle Manager, Hospital & Health Care·Aug 24, 2026

revenue cycle manager

overall the experience has been really good. The onboarding process was really easy. I was worried about the switch from our old system to Carestack, but they made the transition smooth.

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PM
Pam M.
Office Manager, Medical Practice·Aug 24, 2026

CareStack a great dental software

We are very pleased with CareStack software. The support team and [sensitive content hidden] our account manager are just the best. The ease of use and updates are always making day to day tasks…

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VG
Vidmantas G.
Super Admin, Mental Health Care·Aug 24, 2026

Innovated software

Overall, CareStack software is reliable, easy to use, and backed by great support that keeps improving.

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PF
Penny F.
Senior Operating system, Hospital & Health Care·Aug 24, 2026

carestack 1

Pros: I have been working with CareStack for over 4 years, and the team is amazing—very professional and knowledgeable. The PMS offers comprehensive systems that enable practices to grow both…

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AH
Amber H.
Clinical Manager, Health, Wellness and Fitness·Aug 24, 2026

Amazing group to work with!!

My overall experience with Carestack has been really positive. Its easy to use, helps keep everything organized, and makes daily practice management much smoother. Overall, its been a reliable and…

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VR
Verified Reviewer
Dentist, Hospital & Health Care·Aug 24, 2026

CareStack: All the Features, None of the Efficiency

As a practicing dentist, my overall experience with CareStack has been consistently frustrating. While it offers flexibility, it lacks the efficiency and intuitive design required for real-world…

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GH
Genesis H.
Manager of Operations, Medical Practice·Aug 24, 2026

Efficient, Data-Driven, and Easy to Adapt

My overall experience has been very positive. Coming from the micromobility industry, I was able to adapt quickly, and the system has made daily operations more streamlined and organized. It’s a…

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KC
Kaci C.
Insurance and treatment coordinator, Hospital & Health Care·Aug 24, 2026

Efficient and User-Friendly Practice Management Solution

My overall experience using CareStack has been very positive. The platform is user-friendly and helps streamline daily workflows efficiently. I particularly appreciate how different features such as…

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EW
Emma W.
Clinical Manager, Hospital & Health Care·Aug 24, 2026

Carestack Review

I have really enjoyed carestack. Definitely a learning curve coming from eagle-soft but now I prefer carestack! I love how it is web based.

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PH
Paula H.
Dental Implant Coordinator, Medical Practice·Aug 24, 2026

Carestack software

Very good! The initial training team was very good and knowledgeable. It would be nice if there was a personal follow up(included in the cost) to the office about a month or 2 later; This would…

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EG
Erica G.
Team leader, Medical Practice·Aug 24, 2026

Supportive Onboarding Team That Made Our Transition Smooth

The overall experience was great. The regularly check in with us, asking how we were feeling about the transition, and genuinely listened to feedback on how to improve the process. Their…

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LB
Lillian B.
Dental Assistant, Medical Practice·Aug 24, 2026

Efficient All-in-One Practice Management

Overall, we’ve found CareStack to be a helpful and organized software solution that supports smoother practice management.

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HM
Hannah M.
Office Manager, Medical Practice·Aug 24, 2026

I recommend carestack!

We started off a little rocky but once we were paired with [sensitive content hidden] , things started falling into place for us!

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MM
Monica M.
Regional Operations Manager, Hospital & Health Care·Aug 24, 2026

All in one software

Great product, great company, love the team we were working with. They are all very knowledgeable and helpful.

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DK
Denise K.
Practice Manager, Health, Wellness and Fitness·Aug 24, 2026

Enjoying Carestack!

Our experience has been good due to the amazing customer support system they have in place. They have helped tremendously to produce better workflows for our team.

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OR
Olga R.
Owner, Hospital & Health Care·Aug 24, 2026

Accessible from all over the world

Pros: How thorough the implementation was, how helpful the team was and would really care for us. Also being able to access the PMS from our home is a game changer. Cons: Some features are not fully…

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AL
Ana L.
Surgical Assistant, Hospital & Health Care·Aug 24, 2026

An asset to the productivity of our office

Pros: The all-in-one platform feature. Eliminates the need to have multiple subscriptions in multiples places, and allows it all within CareStack (dosespot, overjet voice). Cons: The fact that there…

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BF
Brieona F.
Operations Manager, Health, Wellness and Fitness·Aug 24, 2026

Great Support and Training

[sensitive content hidden] have been great to work with! They have helped walk us through the whole conversion process and have really simplified the workflows for us. Very prompt and the one-on-one…

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