ABELDent
abeldent.comABELDent is a Canadian dental practice management software with both on-premise and cloud deployment options. Widely used in Canadian dental practices and known for tight Canadian insurance integration and strong customer support.
Community Reviews(302)
Reviews are sourced from publicly available third-party platforms and are shown here in shortened form for reference. Please view the original source for full context.
Erindale review
8/10 - easy to use, user friendly and very efficient
Customer Support Review
Customer support is very nice, trainers are good. Facing sometimes issues with LS+ as new application can be challenging, but technical support is right on. Special thanks to Ruel N., I had him as…
Great Customer Service
Pros: My review is not realistic to the product but to service that has been provided by [sensitive content hidden]. I have been working with an outdated version at one location and now that I need…
Abeldent Dental Software review
Abeldent is a great dental software. I have been using it in our office for 26 years, since it was first installed. It is user friendly. When working, whether is be in the schedule, accounts,…
Abel review
Overall is good. Our trainer is fantastic with keeping us informed
Dental software
Pros: Booking appointments and moving appts, ease of sending insurance claim forms via edi, easy to understand tabs to navigate through the software. The trainer Neetu is outstanding. She responds…
Daily Abeldent User
Good, I'm a very new user. I really enjoy trainer [sensitive content hidden], I request her everytime and come prepared with support needed and she's great to get down to business and provide me…
Great customer service !
They care about customer service. Software updates and new/improved features are rolled out on a regular basis. We have been with ABELDent for over 10 years and have been satisfied clients.
ABELDent version 12.10
Extermely helpful support. Most issues resolved quickly, sometimes bigger issues have to be sent up the chain, but support always gets us up and running. Remote backup service is excellent and also…
Review of Abeldent
Overall Abeldent is user friendly, it's only shortcoming is the billing process.
Excellent training
I got an outstanding training with [sensitive content hidden], that guided me all the way from piloting a paper airplane towards a space aircraft. [sensitive content hidden]’s dedication was at the…
Office Administrator
I really enjoy speaking with [sensitive content hidden] when I call into Support. She is well informed regarding the software and she is pleasant to speak with too.
Abeldent Local Plus Has Been Amazing!
It has been a great product for learning about charting software and patient management early on in my prosthodontic career!
software support
We are starting to implement features we have not been utilizing and requiring support.
AbelDent at Stonley Dental Studio
Patient data and reporting are completely paperless. Reports are very useful and can be run for any and all time frames. The software is excellent for our purposes.
Granby River Dental
Pros: I like that Abel Dent is very easy to learn and user friendly. Cons: I least like that Abel Dent is slow and will shut down and "abort" at times.
Ease of Use
Pros: We use Abel on a day to day bases, we like the ease of use and the access to support when questions are needed. Cons: We wish treatment manager was alittle more user friendly and you could…
ABELDent experience from recent conversion
Pros: I like working with Kimberley, our trainer, she is very knowledgeable. She helps me overcome my challenges associated with changing software since I had been using a different program for 22…
Worth the learing curve
We are extremely pleased with this software. While there is always a learning curve when adopting new systems, ABELDent has proven to be intuitive and user-friendly.
The new Abeldent software is fun to use
The instructors were amazing, the icons are so interesting, and I believe its such a big difference from the older version although some features remained the same.
ABLE Abel
Simple and user friendly but also have very advance features for techy Practitioners
Amazing Upgrade!
Pros: The new AbleDent Cloud has been such a wonderful upgrade for our small, growing dental practice! The many new features have allowed us to take our practice to the next level. Our favorite…
Excited to see what's next!
My overall experience with ABELDent has been extremely positive! There's 24 hours support, and knowledgeable customer support reps and trainers who understand the dental field. It makes a big…
My experience with [sensitive content hidden]
Pros: Switching to ABELDent was a great choice. [sensitive content hidden] assistance was amazing and met our training needs. There are many features that [sensitive content hidden] has shown us,…
Moving to AbelDent has been the best decision for our practice
I like that I can receive personal support anytime I have a question. I have been working with [sensitive content hidden] and she is fantastic! She has made herself available every time I have…
THE only DENTAL software a large or small practice needs!
Administrator/IT (only part-time was needed, great) for a dental practice, using Abeldent since 2000 (yes, over 25 years!)- chose it for being among the few SQL based. Result: excellent choice,…
[sensitive content hidden] is just too good at what he does.
The agent who repeatedly helped with a migration, was [sensitive content hidden]- He made sure every detail was mapped out. His notes on migrations were also complete and sound.
Definitely do not recommend this dental software. It's expensive for what you get, it's a sluggish…
Definitely do not recommend this dental software. It's expensive for what you get, it's a sluggish program, and technical support is definitely not 24/7 like they advertise. Be prepared to be placed…
Glen understands our business needs gave us exactly what we needed and made it easy to enroll.
Glen understands our business needs gave us exactly what we needed and made it easy to enroll.
I have been a loyal customer for 10 years. The support system is there 24/7 and things get…
I have been a loyal customer for 10 years. The support system is there 24/7 and things get resolved quickly. Very happy with the company and a customer relations that we built over the years.
Amazing software, amazing, service, and amazing people.
Amazing software, amazing, service, and amazing people.
Abeldent software is very easy to use and I didn’t find any difficulty with the Abeldent for the…
Abeldent software is very easy to use and I didn’t find any difficulty with the Abeldent for the past 2 years.
I have been using ABELDent to administer my practice since the late 1980’s. Since I run a…
I have been using ABELDent to administer my practice since the late 1980’s. Since I run a specialty practice, I have found the referral tracking and treatment planning functions particularly helpful…
Dr Sharina Adatia has been using ABELDent since 1997. When we opened the new office we started…
Dr Sharina Adatia has been using ABELDent since 1997. When we opened the new office we started with another software but switched back to ABELDent within a very few months. the software meets all…
We as Meridian Sales & Appraisals work with Abeldent software on regular basis and honestly, it is…
We as Meridian Sales & Appraisals work with Abeldent software on regular basis and honestly, it is one of the best software we work with. Also when we need any support from Abeldent head office,…
the software is mediocre at best for what it costs and the paid support service is horrible. it's…
the software is mediocre at best for what it costs and the paid support service is horrible. it's a nightmare to call them with the wait time or voicemail. For emergencies, expect 30 minutes wait…
Second class software with support that don't really know what they're doing. There are definitely…
Second class software with support that don't really know what they're doing. There are definitely superior options out there, but if you don't mind the lack of security, along with the lack of a…
I have been in the dental industry for about 10 years now and have used many different types of…
I have been in the dental industry for about 10 years now and have used many different types of software. . ABELDent is by far the best and most user friendly dental software I have ever used. I…
As a long time user of ABELDent, I can say that I LOVE it's functionality as compared to…
As a long time user of ABELDent, I can say that I LOVE it's functionality as compared to competitor products. It is the tool every dental practice needs to succeed!
I have been using Abeldent software for the past 4 years and love how user-friendly it is. I…
I have been using Abeldent software for the past 4 years and love how user-friendly it is. I highly recommend Abeldent for any dental practice.
I have worked with ABELDent for 20 years now. I find it to be very user friendly. Support is…
I have worked with ABELDent for 20 years now. I find it to be very user friendly. Support is always there to lend a hand if you need one. The trainers are knowledgeable. Updates over the years have…
most versatile dental software on the market
most versatile dental software on the market
I have used many different software in other offices and Abledent is the most user friendly of all…
I have used many different software in other offices and Abledent is the most user friendly of all of them. I would recommend this software.
As a recently graduated RDA, I find navigating ABELDent to be both a simple, and intuitive process.
As a recently graduated RDA, I find navigating ABELDent to be both a simple, and intuitive process.
I'm writing this review while waiting for 35 minutes on the line for a support agent to answer the…
I'm writing this review while waiting for 35 minutes on the line for a support agent to answer the phone! I've been using Abeldent for years and paying maintenance and support fee monthly (it is not…
Been a long time user of ABELDent and I must say it is super user friendly and efficient. I highly…
Been a long time user of ABELDent and I must say it is super user friendly and efficient. I highly recommend this for any dental office.
Amazing software program and customer service. Would choose Abeldent over any other dental…
Amazing software program and customer service. Would choose Abeldent over any other dental software programs.
I love Abeldent! I’ve used it off and on at a few of my offices in Calgary and I can’t say enough…
I love Abeldent! I’ve used it off and on at a few of my offices in Calgary and I can’t say enough about it. Every version seems to take in to consideration what’s happening with the dental field…
Abeldent is very user friendly, and I am not great with technology!
Abeldent is very user friendly, and I am not great with technology!
I am computer illiterate but Thank you ABELDent for making my life that much easier on a day to…
I am computer illiterate but Thank you ABELDent for making my life that much easier on a day to day basis. Your program allows me piece of mind as i navigate it with ease. Thank you for your…