Practice Management Software Reviews
Practice Management Software Reviews
ABELDent logo

ABELDent

abeldent.com

ABELDent is a Canadian dental practice management software with both on-premise and cloud deployment options. Widely used in Canadian dental practices and known for tight Canadian insurance integration and strong customer support.

$3,500-$8,000 upfront + monthlyPerpetual + supportOn-premise + Cloud

Community Reviews(302)

Reviews are sourced from publicly available third-party platforms and are shown here in shortened form for reference. Please view the original source for full context.

AB
Adrian B.
role: User·Aug 25, 2026

If You Have No Aspirations For Future-Proofing... It Will Do.

Pros: It is reliable software if you are performing core functions day in and day out. It doesn't crash or freeze often. It also isn't a major memory hog. Changes to the day's schedule can be made…

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VU
Verified User in Hospital & Health Care
role: User·Aug 25, 2026

Very Dated Software - Leaves Much To Be Desired

Pros: There is almost nothing to like, but if I had to pick something I would say that it is easy to learn the absolute basics of it. Cons: - Very old software with infrequent updates that aren't…

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GW
Gail W.
role: Administrator·Aug 25, 2026

Wonderful support from Customer Rep Kimberley Melbourne!

Pros: We recently transitioned our practice from one dentist to another. Kimberely was extremely supportive throughout this process. She was intuitive, thorough, organized and knowledgeable. We have…

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MA
Melissa A.
role: User·Aug 25, 2026

Many years with Abeldent

Pros: We have used Abeldent for over two decades and are very used to the program. Even when we upgraded last year to a newer version we had an easy time re-training. Cons: Some of the new program…

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SC
Sue C.
role: User·Aug 25, 2026

Abel Dent Version 15 support was wonderful. Kim was an amazing help with support & transition

Pros: Customer support Ease of Implementation Number of features Cons: No address for Insurance companies/ reactivate hidden insurance

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AE
Amanda E.
role: User·Aug 25, 2026

Fantastic Experience!

Pros: The support team and trainers at Abel Dent are in my opinion, the very best. We recently transitioned from version 14 to Local + and my team and I were thrilled with the organization and…

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VU
Verified User in Hospital & Health Care
role: User·Aug 25, 2026

Highly Recommend

Pros: Trainers were friendly and very helpful. Cons: Big change from the last version. Still getting use to where things are.

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VU
Verified User in Medical Practice
role: Administrator·Aug 25, 2026

Simple, Easy to Use, and Great Support from Marica

Pros: It's simple and easy to use. When i needed extra support to solve a tech issue, Marica gave me a call and was such a great help! Cons: There are features missing that we would like to see…

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VU
Verified User in Hospital & Health Care
role: Administrator·Aug 25, 2026

Helpful, Knowledgeable Support Staff

Pros: All of the support staff are very helpful & knowledgeable. Kimberley was so patient with our transition from Version 14 to 15. She explains everything clearly and I really appreciated all the…

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VU
Verified User in Medical Practice
role: Administrator·Aug 25, 2026

Abeldent's is very comprehensive and offers excellent support.

Pros: I like that AbelDent is very in depth and detailed. Cons: There is not a place to indicate PREMED on the PATIENT DASHBOARD

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LP
Liviu P.
role: Administrator·Aug 25, 2026

Fully Integrated Dental Software with Unparalleled Support and an Ever-Improving Cloud Version

Pros: 1. It is a fully integrated dental software (it is the equivalent of SAP for corporations! I worked with both !) 2. Always evolving - in the right direction - i.e. brings new functionalities,…

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AJ
Allison J.
role: User·Aug 25, 2026

Abeldent Is Easy to Use and Simple to Navigate

Pros: With Abeldent, we love how easy it is to use. It’s simple to navigate and straightforward to find what we need. Cons: So far, I haven’t found anything we don’t like.

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MV
Mohan V.
role: Administrator·Aug 25, 2026

Friendly and convenient interface

Pros: patient scheduling and electronic billing Cons: Insurance page max limit and sc units be made customized to each patient

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SK
sopo K.
dental assistant·Aug 25, 2026

abel dent patient charting

fantastic software program

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CC
chantal C.
Admin, Health, Wellness and Fitness·Aug 25, 2026

ananthan and associates abel portal training

confirmation and recare

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NP
Nadine P.
Practice Manager, Medical Practice·Aug 25, 2026

Great Service

Overall I got a lot accomplished and minimum time. I like how they called me the next day to go through the procedures needed.

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KN
Kristina N.
Practice Co ordinator, Health, Wellness and Fitness·Aug 25, 2026

Abel Conversion

The ease of use with AbelDent is really the best way to describe what I like most.

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AM
Anil M.
Regional Dental Manager, Hospital & Health Care·Aug 25, 2026

Great dental software

Very happy with the software and would like to use it more to explore its various functionalities

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AM
Amira M.
Office Manager, Health, Wellness and Fitness·Aug 25, 2026

Queenswood Dental

- we got unlimited training for 60 days and our trainer [SENSITIVE CONTENT HIDDEN] is very professional and has a lot of experience and knowledge which helped us to learn Abeldent fast and in detail.

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SM
Shawna M.
Office Manager, Hospital & Health Care·Aug 25, 2026

Great product!

Pros: Reporting, ease of use, insurance set up, and all paperless features. Cons: Would like cross over appointments (patient who has DDS and HYG appt in same day) to flash or highlight both appts…

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JK
Julie K.
Manager, Hospital & Health Care·Aug 25, 2026

Abeldent user for almost 30 years

Pros: This product is easy to use and fully integrates with our digital software. The help index is very useful. I would highly recommend Abel-dent to old and new Dental Offices. Cons: I feel…

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AS
Amy S.
Office manager, Health, Wellness and Fitness·Aug 25, 2026

Good program, software.

Pros: ease of use. new employees seem to catch on quickly Cons: updates and changes, thigs you used to be able to do, you can no longer with some updates. still some kinks in software and some…

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KK
Knowlton K.
dentist, Health, Wellness and Fitness·Aug 25, 2026

dental software

We use it for all our dental practice management needs. In regards to my con, the company realized their errors and introduced much better functioning add ons that allowed me to cancel the third…

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TA
Tracy A.
administrator, Hospital & Health Care·Aug 25, 2026

Abeldent User

Great customer support, easy to use software

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JH
Jan H.
Dentist, Medical Practice·Aug 25, 2026

ABELDent Feedback

Pros: Software is easy to use and has many needed features Cons: Some specific reports and statistics are difficult to obtain

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TM
Tamara M.
Office manager, Medical Practice·Aug 25, 2026

Office changeover

Pros: Easy to use and very comprehensive. Employees all like it. Cons: Large database that cannot cannot clean up older providers easily.

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TM
Tara M.
office manager, Hospital & Health Care·Aug 25, 2026

I have recommended to other dentist and a doctor as well

We use this product every single day

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AS
Alan S.
Dentist/Owner, Medical Practice·Aug 25, 2026

AbelDent

My relationship with the sales department and the service department has always been positive.

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DB
Diana B.
Receptionist, Health, Wellness and Fitness·Aug 25, 2026

Abel dent review

Pros: scheduler is very easy to manage, it allows you to access everything you need to do. Cons: Billing screen is difficult for patients to understand

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KG
Kris G.
Acting Manager, Dental Programs, Hospital & Health Care·Aug 25, 2026

Abeldent Support

The best thing about Abeldent is the customer support. We have worked with our Abeldent trainer [SENSITIVE CONTENT] to help us set up the system to meet our needs. [SENSITIVE CONTENT] was patient…

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EH
Elizabeth H.
Dental Office Admin, Medical Practice·Aug 25, 2026

ABELDent is the Best

Overall I have had a positive experience with ABELDent. I have trained others and been trained on updates. It just gets better.

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PM
Pouya M.
Dentist, Health, Wellness and Fitness·Aug 25, 2026

AbelDent review by current user

great! highly recommended. Especially great service by [sensitive content hidden]!

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LB
Leanne B.
Practice Manager, Hospital & Health Care·Aug 24, 2026

Pros and cons

Pros: Easy to use and learn it's functions, if not the support team is always there to help!. Cons: I can't think of anything right now, I will need to start a list.

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DK
Dawn K.
RDA, Hospital & Health Care·Aug 24, 2026

AbelDent Support is Excellent!

Pros: The program has easy access to video tutorials. If I have any further questions after watching videos, I am able to get the remote support needed. If I stump a representative on a question…

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SC
Samantha C.
Office Manager, Hospital & Health Care·Aug 24, 2026

Great Practice Management Software!

The overall experience with ABELDent is great. The staff working there always go above and beyond for their customers. I have had several very positive outcomes with them and find them all to be…

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JR
Janis R.
manager, Health, Wellness and Fitness·Aug 24, 2026

Abeldent LS+

I have been a client with Abeldent for more than 35years and from their business office to technical support they have always been a pleasure to work with. The new Abeldent LS+ has been easy to…

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NS
Nancy S.
Practice Manager, Medical Practice·Aug 24, 2026

Highland Dental

Pros: Easy to learn use............................................................................................................................................. Cons: Reporting isn't intuitive -…

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CJ
Cidalia J.
Receptionist Supervisor, Health, Wellness and Fitness·Aug 24, 2026

Good

Pros: I am happy with the portal feature. We are just starting to use it and everyone is excited about it. Cons: One con is having to do a lot of clicks to: print claims, predeterminations... It…

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MS
Meghan S.
Admin, Health, Wellness and Fitness·Aug 24, 2026

Abel cloud base

I've always enjoyed using AbelDent over other Dental programs

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AC
Anysah C.
Receptionist, Hospital & Health Care·Aug 24, 2026

review

its good but the long hold times for support is CRAZY

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AE
Anita E.
Owner, Health, Wellness and Fitness·Aug 24, 2026

Simple...lots of room for improvement

Excellent training and customer service from [SENSITIVE CONTENT]. She is patient, efficient, and a good communicator

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KB
Kate B.
Principal Dentist, Health, Wellness and Fitness·Aug 24, 2026

Amazing Product

Pros: This product is easy to use, the training materials provided are easy to follow, and when in need support is available with little wait time. [SENSITIVE CONTENT] our rep has been especially…

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BM
Bev M.
Business Manager, Health, Wellness and Fitness·Aug 24, 2026

Abel Review

We have been using Abel since 1995, and have never looked for a new software

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CH
Chantelle H.
Office Manager, Hospital & Health Care·Aug 24, 2026

ABELDent Review

I have used many software programs and ABELDent is by far my preferred software. Customer service is excellent

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SK
Seerat K.
Manager, Hospital & Health Care·Aug 24, 2026

Abeldent Dental Software

I have been using this software in dental clinic setting since 2015. Overall, I love using this software as it is very user-friendly.

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VB
Vanessa B.
Certified Dental Assistant, Medical Practice·Aug 24, 2026

Assistance with Charting

Pros: Marica is always wonderful to talk to and leads us through our problems at a pace I can follow easily and answers all questions expertly/makes it all very uncomplicated! :) Cons: At this time,…

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OA
Ozhan A.
CTO, Information Technology and Services·Aug 24, 2026

As a part of TASProvider.com I am delighted to write this 5-star review for Abeldent

is specifically designed for dental practices. The software has a strong focus on clinical workflows and is built to support the unique needs of dental practices, such as managing treatment plans,…

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TH
Thalatha H.
Front Desk Administrator, Medical Practice·Aug 24, 2026

Amazing software

Pros: This product is user friendly , it is ideal to go for paper less . Software can store all relevant information of the patients. Easy to generate All kind of Reports, referrals to specialists ,…

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HG
Heather G.
CDA TREATMENT COORDINATOR, Health, Wellness and Fitness·Aug 24, 2026

Working with Marica

Pros: Marica is the most helpful, friendly trainer I have ever worked with. She is kind and explains everything so well. I would recommend her to anyone in the dental field Cons: At this time, we…

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HW
Heather W.
Regional Manager, Health, Wellness and Fitness·Aug 24, 2026

Abeldent Is The Dental Software of Choice

Experience has been very good. As stated previously, the support available is easily accessible, and the help index is beneficial. The support staff are knowledgeable and provide accurate…

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