SoftDent

Pros: Opportunity to develop problem-solving skills under pressure Fast-paced environment keeps work interesting Exposure to various aspects of operations and logistics Cons: Constant restructuring disrupts workflow and stability High turnover rate and staffing shortages lead to heavy workloads Minimal work-life balance due to high demands Advice to management: As an RMA (Return Merchandise Authorization) and Operations Coordinator at Carestream Dental, I've found the experience both challenging and dynamic. The role itself is essential, overseeing returns and logistics in a fast-paced…

Pros: Hands-off management that trust you to do a good job Very helpful teams without fail Incredibly competent staff Cons: Progression opportunities lacking or I just wasn't aware of them Enterprise project third parties difficult to work with

Pros: Working from home and not going into the office. Cons: Pay is way too low. Advice to management: Management doesn't listen to employees or clients. Ok to losing business to competition, as long as they pay fees.

Pros: Work from home, solid team and nice manager. Flexiable to accomidate. Cons: Understaffed, Different expectations for different teams based on low standards being allowed to continue. Advice to management: Cut out the grey areas if you make a team to deal with a aspect of the job they should own it stop allowing buck to be passed.

Pros: I was able to work remotely. Cons: The incompetence at every level from the director down to the level one manager is staggering. Nobody in a position of authority is deserving of their job, and the collective sales performance of the team reflect that. Advice to management: It is a hotbed of incompetence and corruption, and they should really just do a clean sweep and rip and replace everyone in positions of authority.

Pros: Benefits are great and PTO package is great. Cons: No advancement, no bonus. Long hours

Pros: Great team, remote work, good benefits. If it wasn't for my team and the relationships I've built here I would not be working here Cons: Bad senior management, decisions made that make no sense, you're treated like a number on a spreadsheet. Pay raises are almost non existent and progression is not there. There is no reward for hard work. Management are reactive not proactive, causing anger to the customer base that then falls on staff to defend things they dont agree with. Product development pushes new features rather than fixing existing issues. You are nothing to them but a number…

Pros: Flexible working Great management Annual Pay Reviews Cons: Nothing bad I can say about them.

Pros: Fully remote, friendly team, promotions available within Cons: Salary is low, and did not increase at minimum inflation value Advice to management: Increase pay to keep up with inflation and maybe some extra for strong workers

Pros: Great place to work, very great. Cons: I don't have any cons.

Pros: None really, they have remote positions, but pay you like it's back in 1990, even the manager pay is low, like 50k or 55k Cons: Everything, low pay, no overtime allowed, can't get vacation approved because they only let certain amount take vacay, cuz they are too cheap to hire more, tier 1 support is in another country, so you would they could afford to pay the tier 2 reps more, but no

Pros: The commission structure is decent Cons: The base salary is too low

Pros: Worked with a supportive and collaborative team that made the day-to-day more bearable Had a great direct manager who genuinely cared and did their best to support us Learned valuable foundational skills early on in the role Remote role Cons: The cons are endless, and unfortunately, they far outweigh any positives. Carestream Dental has become a place where employees are treated like nothing more than disposable numbers, a cog in an ever-churning machine that cares more about cutting costs than investing in its people. Experienced staff are systematically pushed out, not valued, not…

Pros: Great department manager and team Cons: Salary should be reviewed to remain competitive Advice to management: Overall, great experience with internal and cross department managers. Continue to foster transparency and growth opportunities.

Pros: Work from home, supportive team. Cons: Not very friendly to disabilities.

Pros: Well paid Good managers The right bonuses Cons: Lack of communication between branches Advice to management: Nothing can be done.

Pros: Friendly environment, stress free and stable Cons: Salary is not competitive and things move slowly. Not suitable for growth

Pros: Large company with many opportunities Cons: All departments should be separated based on dental specialty.

Pros: I get along better with the customers, than I do with my co-workers. Cons: Management have no clear direction. Advice to management: Focus more on training new hire correctly.

Pros: Was decent... got laid off during covid Cons: Company was bought out by several companies during my tenure there

Pros: Great job with good career development prospects for those who want them./ Learning about a range of of technical skills each of them valuable by themselves but really valuable together. Great team always happy to help with learning and with resolving customer issues Cons: The technology was complex and a bit difficult to learn quickly and the manuals translated back and forth between several languages could have been better Advice to management: Have Quaoity assurance check accuracy of translations in technical documentation in various languages

Pros: Great manager, good pay, Great work life balance Cons: Lack of support in some technical areas for clients.

Pros: No pros that I can think of Cons: Very little room for growth.

Pros: Staff are lovely and friendly Cons: None that I can think of

Pros: Health benefits are decent, and Carestream seems to not try to pinch pennies to pay for great people. I have many coworkers that have been there more than 20 years! Cons: Carestream doesn’t put much of an effort towards individual employee growth, professionally or mentally). It is often difficult to feel like part of a team, as everyone is secluded working from home. Decisions are made from the top down (with little or no collaboration with middle management and other senior employees), and usually in the form of a fire drill and a result of financial focus. Advice to management:…

Pros: Excellent, marketing leading products Great people. Supportive, earnest team members. Cons: Limited investment in people development and vertical internal career growth Advice to management: Focus on competitive salaries, reasonable growth targets and people development.

Pros: Exposure to complex organizational environments and opportunities to learn from navigating challenging operational dynamics. Cons: Despite the organization’s reputation and resources, my overall experience working there was deeply disappointing and, in many ways, regrettable. The environment often felt reactive rather than strategic. Many initiatives were discussed at length but rarely translated into meaningful implementation. Ownership of responsibilities was frequently unclear, creating situations where contractors or temporary staff were expected to carry significant operational…

Pros: work was manageable and steady Cons: no room for upwards growth

Pros: Remote working offers great flexibility Cons: Entry level compensation package is not commensurate with the level of experience necessary to perform this job in a satisfactory manner.

Pros: Ability to work from home Cons: Poor management structure, and lack of resources. Advice to management: Invest in your employees please