Sensei Cloud

Pros: Allows me to see patient files, set up appointments, view x-rays and set up treatment plans. Cons: Wish the payment section in the Financial area would allow us to put $0.00.

Sensei has been a great decision for us. Our offices run more smoothly, we see fewer errors in patient charting and billing. Relations and communication with referrals are better than ever.

I am very pleased with upgrading from Windent

I would of preferred to stay with Softdent, but was not given option because we wanted the cloud feature.

Pros: I enjoyed the cloud based experience and ease of accessibility from any platform and location, as well as the user friendly scheduling, treatment planning and payment features. Cons: That you…

Horrible, frustrating, paying premium price for a service that doesn't deliver.

It is not very user friendly. Many steps to get to a final stage.

Pros: Ease of use and portability. I can see patient records from almost anywhere. Cons: I wish it would cost less. But overall it’s good

it works fairly well. i wish there was areas to check in lab boxes. as well as have pop up boxes for a specific allert or note

The Sensei Cloud Team is amazing. Though we have had some pain points with conversion and functionality, customer service was and is always available to help us, listen to us, and do the best they…

Pros: I love the hyper links in the system and the ease of navigation throughout the system. The statement and account billing is easy and I love that I can work on statements and still go into the…

Excellent Great support from Carestream team

Pros: Cloud based software. Love the access to my patient information anywhere - not just in my office. Design is upgraded and sleek. The Carestream team is constantly looking to upgrade the…

The worst dental software you can work with - I highly recommend looking for literally any other software out there because they may promise you a lot of things with their platform, but your…

Pros: The program was cloud based. And the new program was also a Carestream product Cons: A lot of features did not work. I felt that I was a beta tester for the new product. It would not submit…

Pros: Customer service with Live chat. Ease of patient intake and scheduling. Cons: Insurance claims - there are 15 statuses, some of them are auto applied, some are manual, some are both. Not…

In 30+yrs, this is the WORST management decision I have ever made. I feel like we are their guinea pigs. There is WAY too much wrong to fix in short order. After 3 weeks , we are aborting back to…

Overall I am very happy with it. More than met my expectations. One thing very nice compared to the last software program I had, you do the updates and the updates don't mess up existing programs in…

I use Sensei for 8 hours a day 5 days a week- my entire job is both Sensei, Patient Manager and creating spreadsheets- I have very few complaints and would recommend Sensei to any office looking to…

We have not been with Sensei Cloud long but so far, I can see the e service products saving much time in verifying insurance information, submitting claims, computing out of pockets, sending…