Open Dental

Pros: The ease of navigation between forms is backed with user-friendly instructions should it be used by a first time user Cons: There isn’t much to dislike about this software

Pros: Open Dental is super easy to install, and setting up integrations is automatic for the most part, with a few exceptions. The tech team there is extremely smart, and not a lot of hold time…

Pros: the ease of movement throughout the system, their support and if there's something that we need and is not part of the system, their engineers will customize it for us Cons: To this day there…

Pros: Love the easy to use set up. Easy to add new patient, scheduling, text msg system, and payment methods are great tools. Cons: When it comes to running reports the actual “running report” is…

Pros: As a hygienist, it is pretty easy to use. The customer service is great. A lot of options to customize. Cons: I would like to be able to add supernumerary teeth to the chart and customize that…

Pros: Easy to use. Straightforward. Customer savvy Cons: The Account module is not user-friendly. I find it confusing to mark an account "collections" it must be done in the patient file

Pros: User Friendly, customer support is readily available. Cons: Updates are rocky, we always have to reset our reminders and confirmations.

Pros: It was easy to read. Icons and tabs were nice and large! Cons: It was not very navigable without knowing exactly where to look for tabs, buttons, etc.

Pros: If you enter percentages for each code in insurance info, it calculates copays correctly. Cons: Constant freezing, constantly being booted out. Logging in always seems to be an issue. Do NOT…

Pros: I use Open Dental for day-to-day operations and patient management. I like that it's easy to manage and offers great customizations, including list and reports options. Blockouts on the…

Pros: I like the reporting functionality. The ability to wite custom reports is amazing. Cons: The platform was really outdated and slow. The patient ledger was bad.

Pros: What I like most about Open Dental is how much it helps streamline the daily workflow of a dental practice. The interface makes it easy to access patient records, treatment plans, scheduling,…

I just finished a recent transition from Dentrix. Everything is easier and more straight forward. Thank you OD

Pros: Free demo conversion to let you experience the product side by side with your existing software. It runs on Linux so the performance is better and can be tweaked. Support is really helpful.…

Pros: Not bad for small office if you do not plan to grow Cons: be careful,they change the price without warning and then deceive that they talked about it!

We are a single dentist practice that converted in September. The conversion went smooth, the system is very user friendly. Anything that we can't figure out is easily and promptly answered by their…

I have been using open dental for almost 12 years now and It comes across as the most configurable and customizable dental software.If someone couldn't figure out how to customise a flexible…

Pros: Open Dental is very easy to navigate. I have used other softwares Eaglesoft and Dentrix. Eaglesoft is very similar to Open Dental. Dentrix has a 1 Star rating compared to Open Dental. Open…

Open dental has helped keep positive patient experiences, and has helped with the flow of work. I was able to learn how to navigate this software in a week!

Other reviewers write that they came from Dentrix. I find this add. That is the opposite of my experience. User cannot simultaneously open Chart and schedule book. Try writing patient note and look…

with no previous experience of any software, my staff and myself are able learn and use the software very quickly , this is very helpful specially when we get a new staff member.

Great- been using this software for 8 years

There is a learning curve, but if you take the time to explore the features, you will find the solution to nearly every problem you have ever come across. If not, it's probably in the next update.

Overall, excellent experience with Open Dental. The clean and user-friendly platform makes it easy to use and implement.

Open Dental manages all of our schedule, records, and manage claims and payments. I couldn't practice without it.

Great!! Super easy to train my team on and functions are quick to learn

It is amazing, It works properly, you can find all training you need, customer support is excellent.

It was good. Support is good. Software does what is necessary. However in case of any escalations they are not cooperative. It clearly shows they grow too large and are disconcerted with individual…

Overall, my experience with Open Dental has been very positive. The software has helped our practice stay organized and operate more efficiently by streamlining patient management, scheduling,…

Pros: Ease of use is and ability for new staff to learn on is fantastic. The support is easily accessible and every issue has been resolved quickly. Cons: There are some graphics that can be…

Pros: Ease of use. Almost anyone can use it with minimal training. Very intuitive and well laid out. Works on any computer.

Open Dental is user Friendly, and easy to understand

Pros: Easy to use, billing and accounting is very hard. I would NEVER recommend Open Dental to any dental office. Cons: Open Dental Cloud is absolutely horrible! We have had it for 3 years, and it…

Of all the companies, in all the lands, Open Dental is freaking awesome. We are the Google of the Dental Software companies..

I have used four different dental software programs over the past 29 years and I can state unequivocally that Open Dental is the most user friendly, economical and relevant software I have…

great software amazing support keep up the good work

The food is great. Would go again.

There business is dental practice management software. I called and spoke with Nate for almost an hour, and he basically navigated my computer and installed the trial version for me in no time,…

Innovate company with multiple updates/enhancements released each year. As a former user of Dentrix for over a decade, I would recommend Open Dental.

Lots of parking...thanks Jordan

Unprofessional staff Software Technican III that does not know how to conduct herself in a professional manner. Supervisors have been made aware and it still continues. I would make sure that she is…

unfortunately, they are pretty horrible at giving customer service. This is not a scam, this company offers OpenDental software to worldwide users, they have horrible customer service and most of…

Open Dental is Amazing. I've only really worked with Dentrix and Open Dental. Open dental is superior in terms of functionality. And in terms of support. You call in and get your question answered…

Very nice and helpful people 🙂👍

The ONLY choice when it comes to dental practice management software. 'nuff said.

People very nice, buildings very clean, but they did not hire me for the job nor did they tell me why.

pathetic at responding