Practice Management Software Reviews
Practice Management Software Reviews
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iDentalSoft

identalsoft.com

iDentalSoft is a cloud-based dental practice management software emphasizing simplicity, affordability, and modern web-based UX. Suited for solo practitioners and small offices that want a no-frills cloud platform.

$199-$399/mo per locationMonthly or annualCloud (SaaS)

Community Reviews(57)

Reviews are sourced from publicly available third-party platforms and are shown here in shortened form for reference. Please view the original source for full context.

VU
Verified User in Hospital & Health Care
role: User·Aug 25, 2026

iDentalSoft user

Pros: Easy to use once and ALMOST self explanatory Cons: Training was minimal so some transactions were a figure out.

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JG
Jesse G.
role: Administrator·Aug 25, 2026

iDentalSoft does well for us

Pros: iDentalSoft Well is exceptionally simple to utilize. It gives us numerous choices to customize your settings to best serve our patients. It is incredible for conveying data to patients rapidly…

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ER
Eduardo R.
role: Administrator·Aug 25, 2026

Easy integration great customer support

Pros: Ni liability for in office server, easy integration, great customer support and no waiting times, hardware integration, patient communications, insurance claims and insurance verification…

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ST
Soriya T.
Office Manager·Aug 24, 2026

great software

the product is easy to use and customizable. We like the software a lot.

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DO
Dayo O.
Capterra reviewer·Aug 24, 2026

Cloud Software

I really like the software. Both administrative and clinical features are just what I need. The centralized database is ideal for my practice that runs multiple locations and access to the data is…

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MB
Melba B.
Capterra reviewer·Aug 24, 2026

Best Kept West Coast Dental software secret

I truly mean it! Identalsoft is the best kept dental software west coast secret. The secret is out of the bag on the east coast. Finally! There is a dental software simple enough that the doctor…

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CR
Carole R.
Office Manager·Aug 24, 2026

This cloud-based software meets our office needs & we get excellent support from iDentalSoft.

We were attracted to iDentalSoft because the program is cloud-based and appeared to meet our needs. Although there were some bumps transitioning from our previous very powerful practice management…

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SW
Samantha W.
Front Desk·Aug 24, 2026

Idental has gone above and beyond to help our practice get up and running!

Pros: I love the ability to see a patient's chart from anywhere. Very easy to use and learn with unlimited technical support. Cons: The only con we have experienced the printer needing to be set up…

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LR
liane R.
Practice Admin, Medical Practice·Aug 24, 2026

Simple Software

Pros: Software is simple to use and to the point for a small single provider office. A great starter software and allows you to advance to bigger programs with basic knowledge. Cons: This is made…

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DT
Danny T.
Dentist·Aug 24, 2026

Simple, intuitive, and complete software!

There are many advantages with this software including: instant real time remote login and ability to use the software as if you're in the office in front of the computer without the need to use log…

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BM
Bhupesh M.
Owner, Medical Practice·Aug 24, 2026

Happy with iDentalSoft Product

Pros: Customer support is awesome and prompt Easy to use and customize good graphics Front end patient portal is good Cons: Reporting can be more intuitive and improved

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SG
Sheldon G.
Owner, Medical Practice·Aug 24, 2026

Everything that I need to run my practice and more!

Pros: identalsoft is full featured and includes perio, scheduling, treatment planning, native imaging, employee management, payment processing and a ton of other features. reputation management.…

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KN
Khoa N.
founder, Utilities·Aug 24, 2026

The future of dental software

Pros: Cloud-based, very secured. Can access almost anywhere. linked to DentalExchange. Has the longest run way to customize, to add more functionalities per request. Cons: Lack of mobile app. Some…

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AD
Andrew D.
Dentist owner, Medical Practice·Aug 24, 2026

Technology and human personality . King of dental software !!!!!

Identalsoft works on all Macs and PCs. No servers needed just the cloud. Images are beautiful and the tech support ( Mien) are genius. The CEO ( Michael) will fight in your corner and will continue…

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MT
Michael T.
Dentist/Owner·Aug 24, 2026

100% satisfied customer. I cannot imagine owning my practice and using any other dental software!

Pros: All inclusive package! Cloud based program is flawless! Customer friendly patient portal is great! All aspects of dental stuff is prefect and works seamlessly. Billing claims electronically,…

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KL
katie L.
office manager, Health, Wellness and Fitness·Aug 24, 2026

happy with my services

10 out of 10 thank you i love this company

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KF
kirt F.
President, Hospital & Health Care·Aug 24, 2026

Has some good and working on more improvements

This software has a lot of great features. Like any program, it takes a little bit of time to get familiar with. Make sure you do some training before you dive too much into it as there is a lot you…

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AC
Adel C.
Front Deck/assistant, Hospital & Health Care·Aug 24, 2026

Front desk/ assistant

Pros: Customer service is awesome! [SENSITIVE CONTENT HIDDEN] are great! They answer all my questions and are very good at explaining everything. They are the best! Love the features make it very…

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NV
NINA V.
owner, Health, Wellness and Fitness·Aug 24, 2026

product review

Since this software is Cloud based, I can access it on any devices , anytime. I have no need to worry about back ups or malware attacks. Very good support.

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LK
Lina K.
Practice Administrator, Health, Wellness and Fitness·Aug 24, 2026

None stop issues

Its been relentless nightmare up this alley. We have used SOFTDENT for years and decided to upgrade and make changes due to a 2nd location working with geriatric patients whom need the TLC and…

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TL
Tatyana L.
Director of Compliance, Hospital & Health Care·Aug 24, 2026

Simple to use and easy to implement

We implemented iDentalSoft for our client facilities. Their providers did not have any professional dental software so iDentalSoft was a big change. Their setup was quite unique and iDentalSoft…

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MS
Michelle S.
Practice Manager, Hospital & Health Care·Aug 24, 2026

Very Disappointing

Very poor. I've actually used a number of different softwares in the past & this has been by far the worst. We ended up switching to Dentrix Ascend - which was more expensive. But, it's been great &…

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MG
Michael G.
dentist, Medical Practice·Aug 24, 2026

Overall good product with needed improvements.

Clear communication could be better.

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SB
Susana B.
Manager, Accounting·Aug 24, 2026

[sensitive content hidden] exellent employee

Wonderful experience and [sensitive content hidden] is wonderful with customer service. If no one can answer my question I ask for her and she promptly helps me out. A for sure valuebly emplee you…

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RK
Richard K.
Dentist, Medical Practice·Aug 24, 2026

A very good continually evolving software that works on Mac

They are always there to help and want to learn any and all options requested by the Doctor or staff. They seem transparent on all discussions and address all issues with thorough research and…

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JH
Julie H.
Owner, Health, Wellness and Fitness·Aug 24, 2026

Wonderful cloud based Practice Management Platform for one or multiple offices and clinics

[SENSITIVE CONTENT HIDDEN], support specialist, is wonderful at helping my issues with the software platform, especially the website patient portal which is germ free online patient registration,…

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AD
Alison D.
Office Manager, Medical Practice·Aug 24, 2026

Great product and outstanding support

Our experience with Identalsoft has been excellent owing in large part to the constant support from [SENSITIVE CONTENT HIDDEN]. From the outset she was our point of contact. For several months…

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KF
Karen F.
office manager, Hospital & Health Care·Aug 24, 2026

Review

Whenever there was or has been a problem, the help desk has always been there. [sensitive content hidden] is wonderful and always helps me with whatever the issue is.

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DW
Diana W.
Supervisor, Hospital & Health Care·Aug 24, 2026

IDentalSoft

The overall experience is been really good. The support team is always available and willing to help on any issues. The convenience of cloud-based software that allows team member to work in the…

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DA
DANIEL A.
DENTIST, Medical Practice·Aug 24, 2026

IDENTAL SOFT REVIEW

EVERYTHING ELSE IS PRETTY MUCH FLUID, THE CHARTING CAN DEFINITELY IMPROVE, TOO MANY STEPS TO CHART, IT MAKES IT SLOW

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EM
Earl M.
Dentist, Hospital & Health Care·Aug 24, 2026

Best purchase we have ever made.

Identasoft makes staff training a breeze. They are simply greats!!

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BN
Brenda N.
Dentist/Owner, Medical Practice·Aug 24, 2026

Outstanding program and customer service!

We are very impressed and pleased with this entire program. Its efficiency has provided us with stress-free work days

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JC
Jarrod C.
DENTIST, OWNER, Medical Practice·Aug 24, 2026

Best cloud-based dental practice management system out there

Our overall experience with iDentalSoft has been amazing. Great software and great support team.

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JP
Jeremy P.
owner, Health, Wellness and Fitness·Aug 24, 2026

Great product. The support is amazing.

Great. There is always a learning curve with a new system. We had great instruction how to get started. We also had and continue to have amazing daily support. This is the reason that I chose…

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ER
Edward R.
Administrator, Health, Wellness and Fitness·Aug 24, 2026

Best cloud software so far

Great experience, very helpful customer service no waiting time to someone to answer , easy remote access.

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MB
Matthew B.
Dental Director, Health, Wellness and Fitness·Aug 24, 2026

Great support and software

The absolute best thing about iDentalSoft is their support. I have never worked with a support team that is so responsive. For example, we lost our cloud server connection and emailed support for…

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CP
Courtney P.
Practice Operations Manager, Medical Practice·Aug 24, 2026

This product is a game changer!

We converted our office from analog to Digital and decided on iDentalSoft. The user friendly interface captures and displays all necessary information without over complicating things. As our staff…

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CP
Carol P.
Dentist·Aug 24, 2026

Well designed and easy to use.

I would highly recommenced this software since its easy to use. And they have excellent customer service.

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CY
Cynthia Y.
Dentist/Assistant Professor·Aug 24, 2026

THE COMPLETE Dental Management Software & EXCELLENT Customer Service

Choosing a dental management software is critical. I chose iDentalsoft because of all of the amazing features it offers wrapped up together in one package. It does all the essential functions…

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KH
Karen H.
Office Manager, Hospital & Health Care·Aug 24, 2026

I love it

Pros: It is very user friendly and the support is beyond helpful. They are always there and do not laugh at me with my stupid questions. They are also very patient. The training was easy. Cons: At…

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TS
Thomas S.
owner, Hospital & Health Care·Aug 24, 2026

Excellent dental software

I've been a dentist for over 50 years & had no idea how to use the software. The tech support was very patient & guided .me through all the intricacies of soft ware usage. Obviously many processes…

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VR
Verified Reviewer
OSHA / HIPAA Compliant Expert, Education Management·Aug 24, 2026

Identalsoft

I have been using software to teach my students in the classroom. It is easy to use and they love it! Thank you!

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KJ
Krina J.
Owner dentist, Health, Wellness and Fitness·Aug 24, 2026

Best dental software

Pros: I used dentrix for over a decade but Identalsoft exceeds all expectations. Very user friendly. Excellent customer care, specially [sensitive content hidden]. He is amazing and very helpful to…

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LP
Laura P.
Chief Operating Officer, Hospital & Health Care·Aug 24, 2026

Must Get Dental Software

iDentalSoft has been a game changer for our company. We love that it's Cloud Based so we can securely access it anywhere. The customer service and support center are extremely helpful and very quick…

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AB
Antonette B.
Dental, Medical Practice·Aug 24, 2026

Idental soft representative review (5 star)

I really enjoy the fact that I can call as many times as I need help in one day! I like that the representatives, especially CLOVER, is always very pleasant.

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AS
Anca S.
Practice Admin, Health, Wellness and Fitness·Aug 24, 2026

The nuts and bolts of IDentalSoft...

We have found the one software that could do it all- we have been other software for the past 20 years however this is the first time we realized all the limitations of the previous systems. The…

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DW
Desiree W.
Office Manager, Hospital & Health Care·Aug 24, 2026

Good software needed to work out some functional issues.

Our experience was neutral. We did like certain functions but it was not as seamless as we needed for our office.

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JD
josephine D.
OFICE MANAGER, Health, Wellness and Fitness·Aug 24, 2026

evolving

Pros: support- is awesome- always friendly service and courteous, respectful- if they cant solve at that time- makes an effort to make it work the following day-great follow-up customizable to my…

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CY
Cynthia Young
Google Reviews·Aug 24, 2026

I have been using identalsoft for about 1.5 years and they have gone above and beyond my…

I have been using identalsoft for about 1.5 years and they have gone above and beyond my expectations. The management software is easy to use and does (almost) EVERYTHING that…

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NN
Naveen Nagaraju
Google Reviews·Aug 24, 2026

Decent place for your dental problem

Decent place for your dental problem

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