Practice Management Software Reviews
Practice Management Software Reviews

Eaglesoft is Patterson Dental's flagship practice management software, used by tens of thousands of dental practices in the US. It includes scheduling, charting, imaging, billing, and patient communication, tightly integrated with Patterson's supply ecosystem.

$8,000-$14,000 upfront + monthly supportPerpetual license + supportOn-premise (server-based)

Community Reviews(46)

Reviews are sourced from publicly available third-party platforms and are shown here in shortened form for reference. Please view the original source for full context.

SH
Stephanie H.
Insurance Coordinator, Health, Wellness and Fitness·Aug 25, 2026

User friendly

Pros: Everything is linked and easy to find, I like that you are able to link notes, images and account information by tooth number for easy filtering. Cons: While scanning in documents it does…

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VU
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)·Aug 25, 2026

Pretty decent

Pros: This platform was user friendly. Easy to navigate and the main dash hides patient information better than other software. Cons: I do feel like some of it was a little extra compared to other…

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VU
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)·Aug 25, 2026

Best dental program I’ve used!

Pros: Easy to navigate, love almost everything about the insurance section. Very versatile to any office. Cons: Would love little upgrades to the insurance section such as age limits, tooth numbers…

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VU
Verified User in Consumer Services
Mid-Market (51-1000 emp.)·Aug 25, 2026

Eagle soft

Pros: Easy to you and to learn how to use in the office Cons: Nothing much is wrong with this program.

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SM
Sayed Manzar H.
Business Development Executive·Aug 25, 2026

Pratice sofware management

Pros: It allows end to end user and consumer to process transactions and great feature database of all transactions that you do day in day out .It installations leverages to PC TAB and system and…

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JD
Janet D.
Office Manager·Aug 25, 2026

Great Dental Software

Pros: As a daily user of Eaglesoft I feel it is extremely user friendly, reports are easy to find and generate, works well with other software and also offers great customer support. Cons: Downside…

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JS
Jennifer S.
Office Manager·Aug 25, 2026

Eaglesoft Is The Best Dental Management Software

Pros: I absolutely love Eaglesoft, I tell peole it is the Apple of dental management software. Easy to use, the best software I have used as far as ledgers and account management. Much less…

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JM
Jodie M.
Office Manager·Aug 25, 2026

Eaglesoft equals Easysoft

Pros: Very easy to navigate and use. Reports are user friendly and great for the dental office. Customer support is very easy to use and they are very knowledgable. Cons: Would like it to be cloud…

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WG
Weston G.
Director of Marketing, Medical Practice·Aug 25, 2026

Reviewing EagleSoft

Pros: It is easy to schedule patients and it is very customizable. Cons: Treatment planning is very difficult and it is also hard to apply secondary insurances to claims, it usually doesn't do the…

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MS
Mark S.
Dentist·Aug 25, 2026

Over 10 years of experience

You can reach customer service and tech support but sometimes we get different aswers-not a consistent answer and often must speak to multiple people to get problems solved. They refuse to make…

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KR
Katie R.
Account Executive, Health, Wellness and Fitness·Aug 25, 2026

Not the best software

Pros: You can have multiple patients open at once (in appt. book and ledger for example) There are quick and easy ways to find what you need Cons: Having to go to the home screen for navigation is…

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SJ
sarah J.
DMS, Marketing and Advertising·Aug 25, 2026

5 Stars!

Pros: I like how easy it is to integrate with other systems to help us get reviews Cons: Nothing! Eaglesoft is super easy to use and is very efficient

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VR
Verified Reviewer
General Dentist, Medical Practice·Aug 25, 2026

EagleSoft

Pros: EagleSoft is great for being user friendly and easy to use. Cons: EagleSoft seems to be very outdated (or at least the one I used). As much as the functionality is pretty easy, it's just very…

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KA
Khushbu A.
Dentist, Health, Wellness and Fitness·Aug 25, 2026

Could use some improvements

Pros: It's nice that you can move the teeth around to show their actual position in the mouth. Cons: The Patterson xray module that goes with this displays xrays that are not great quality so…

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AG
Amy G.
Patient coordinator, Health, Wellness and Fitness·Aug 25, 2026

Standard dental software

Pros: Lots of room for storing patient info on account tab. Can save credit card information for reference for auto payments. Cons: The ledgers are tricky to read. Must apply several filters to see…

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CW
Cristal W.
Receptionist, Medical Practice·Aug 25, 2026

Easy to use software.

Pros: The software itself is organized. Everything is very user friendly which makes navigating the software a plus. That being said, it is easy to train someone on this program as well. I was…

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CR
Crystal R.
Office Manager, Medical Practice·Aug 24, 2026

Looking for dental software? Look elsewhere.

Pros: Very customizable but sometimes even that isn't for the best. I am able to assign colors to each provider and employee but I cannot get the software to stop prompting us to "change to…

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VR
Verified Reviewer
Server and Bartender, Food & Beverages·Aug 24, 2026

Eaglesoft

Pros: It was very easy to learn for someone who had no experience in the dental field. It had plenty of features to keep us organized and running effectively even with transitioning patient files…

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SN
Stephanie N.
Office manager·Aug 24, 2026

Best with later versions

Pros: Very user-friendly and lots of video tutorials on the Patterson website. The opening screen is very easy to navigate and self-explanatory. I find that if you've ever used any other dental…

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KR
Kurt R.
Chief Nerd, Information Technology and Services·Aug 24, 2026

BEWARE: Eaglesoft not supported on Windows Server 2019! (as of 9/2020)

Pros: As an IT consulting firm, we support Dental practices using this software package. Cons: BEWARE that Patterson/Eaglesoft doesn't support Windows Server 2019! (as of 9/2020) I advised a client…

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JW
Jasmin W.
Office Manager·Aug 24, 2026

Efficient Dental Software that makes managing patients on a daily basis easy and trouble-free.

Pros: If there are any errors in processing a claim, the reports are that print help you determine what corrections need to be made. It is not unlikely for you to receive a call from support if they…

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CW
Christina W.
Office Manager, Hospital & Health Care·Aug 24, 2026

Do not recommend

Pros: It's fairly easy to use and the support team when you get them on the phone tries very hard to correct the problem Cons: Too many problems with the software and the hardware and support can…

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VR
Verified Reviewer
Team Supervisor, Outsourcing/Offshoring·Aug 24, 2026

All around tool for dental office

Pros: It has everything a clinic needs it terms of records management of patient. Cons: Interface needs improvement. When you're on the edit patient window, you can't use the calendar to check the…

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VR
Verified Reviewer
Dental assistant, Health, Wellness and Fitness·Aug 24, 2026

Eagle Soft in your Dental practice

Overall, it helped me get my jobs done. I could follow the patient from the waiting room, to exam room, to checkout, without ever having to move. It had amazing pre-set notes to help out assistants…

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MW
Misty W.
Admin, Medical Practice·Aug 24, 2026

Eaglesoft

It has been great using Eaglesoft for the past nine years!

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BN
Bridgette N.
Office Manager, Hospital & Health Care·Aug 24, 2026

Outstanding Customer Service

Pros: [sensitive content hidden] was great she was able to get the system back up and schedule a system update Cons: system crashing and they were able to get the office back online

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JK
Jennifer K.
Insurance Coordinator, Health, Wellness and Fitness·Aug 24, 2026

Eaglesoft is #2 in my opinion

Pros: I like everything about Eaglesoft execpt the clinical chart Cons: The charting it's not user friendly I like Dentrix better

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DT
Duc T.
Dentist, Health, Wellness and Fitness·Aug 24, 2026

Tried and True

It's been a great product. We do our claims management through eaglesoft too.

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RK
Rachael K.
Office Manager, Hospital & Health Care·Aug 24, 2026

Started as a great product but not keeping up to date

Our office worked with Eaglesoft for 20 years. We had ups and downs with it, but generally speaking it was user friendly and had good functionality. It did lack in the ability to create customized…

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PT
Phil T.
CEO, Medical Practice·Aug 24, 2026

Eagle has landed, but a bit too Soft (needs more Ummph!)

It was great. But since 2020, looks very dated. Many old icons and options that no one uses anymore. It's time to rewrite the entire software from the bottom up, a super fresh makeover. Outdated…

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EC
Esther C.
Dental Hygienist, Health, Wellness and Fitness·Aug 24, 2026

Honest review

Great at school for learning basics and understanding how electronic data works

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NC
Nancy C.
Office Manager, Medical Practice·Aug 24, 2026

Excellent Practice Management Software

I have used Eaglsoft for more than 20 years. It is so user friendy and it is easy to train new team members to use. I have used other practice management software in the past and none of them are as…

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JK
James K.
CIO, Hospital & Health Care·Aug 24, 2026

OK- but development, upgrades, and fixes NEVER COME......

Painful and wish I could switch but they have some of the database locked down so you can't convert easily....

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SS
Sumeet S.
CEO, Hospital & Health Care·Aug 24, 2026

Eagle Soft

User friendly and simple/clean user-interface. Definitely recommend.

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AB
Amanda B.
Office Manager, Health, Wellness and Fitness·Aug 24, 2026

Great software program!

Great! I have used Eaglesoft at several dental offices in 13 years and it's easy to navigate appointment scheduling.

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BB
Brandi B.
BA, Medical Practice·Aug 24, 2026

Fantastic Company

Our overall experience has been very good. Our main contact is quick to reply and all of our vendors work within eaglesoft.

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BB
Brittany B.
Office manager, Hospital & Health Care·Aug 24, 2026

Eaglesoft is an excellent operating system

Great product, we use it daily. Many different work arounds and multiple ways to get to each window.

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BT
Bethany T.
Office Manager, Hospital & Health Care·Aug 24, 2026

User friendly

Pros: * Ease of treatment planning and printing treatment plans * Easy to be chartless * For the most part if I want it to don something I can make it do it Cons: * At times the ledger can be…

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LL
leslie L.
Registered Dental Assistant, Health, Wellness and Fitness·Aug 24, 2026

EagleSoft review

Pros: I like how when you want to schedule one family, all you have to do is right click and it lets you add all the families to the schedule Cons: In the beginning the software is hard to…

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JM
jillian M.
Office manager, Medical Practice·Aug 24, 2026

2nd worst dental software on market

I have now been using this dental program for two years with two of the three offices that I manage and since I know four dental programs (Cloud, Dentrix Soft-dent, and Eagle soft) I am very unhappy…

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AA
Alaa A.
CAD CAM Designer, Hospital & Health Care·Aug 24, 2026

One of the best Dental center management software

Eaglesoft is one of the best in the Dental field.

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JD
Janet D.
Office Manager, Health, Wellness and Fitness·Aug 24, 2026

FOrmer Eaglsoft User

I am a huge fan of Eaglesoft. Very easy to use, extremely easy to learn.

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JR
Jessica R.
Financial Director, Health, Wellness and Fitness·Aug 24, 2026

An absolute necessity

Our overall experience with Eaglesoft is positive, and just like any program is not without downfalls. But the benefits of Eaglesoft definitely outweight the negatives, as there aren't too many.

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JA
Julia A.
Office Administrator, Health, Wellness and Fitness·Aug 24, 2026

Eaglesoft

Overall is easy to learn software, great for keeping patient's data. All the staff like it and if the support wasn't discontinued in Canada most likely we will not change it. Also customer service…

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KM
Kelly M.
Dental Assistant, Hospital & Health Care·Aug 24, 2026

The better of the dental software available, in my opinion.

EagleSoft has been not only exceptional with teaching the user how to run their software, but they have gone above and beyond to implement strategic tools to ensure your success in its application.…

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SY
Sara Y.
Special Assistant & Operations Associate, Non-Profit Organization Management·Aug 24, 2026

Eaglesoft has a bird's eye view on patient healthcare

Overall, Eaglesoft is great! Since transitioning from the healthcare field into the nonprofit world, I would like to kindly describe Eaglesoft as the Slack for dental offices. In the 21st century,…

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