Dentrix Ascend

Pros: I like how it is easy to look up anything efficiently when used. For example, from pulling up an X-ray or to looking for cases, it can be done quickly in a matter of seconds. It is also very…

Pros: All encompassing keeping patient data together & easily accessible! Cons: Recording recession, perio chart cursor does NOT move automatically. :( Help!

Pros: It is very simple and easy to use, both for clinical and accounting staff. Cons: They recently did an update to whete you can only pull up patient images on one screen at a time.

Pros: This program is easier than most dental software out there. The patient reminders and ability to use between multiple practice locations is amazing. Cons: Pricing monthly is a little steep for…

Pros: Dentrix Ascend is great concept for mobile dentistry. I currently am a user and am able to access the patient's records, print and mail billing, upload documents such as medical history and/or…

Pros: Dentrix ascend is complex in that it contains a large variety of functions, yet it is simple to learn and use. Dentrix Ascend is always adding more features, allows the users to request…

Pros: Accessibility from anywhere, without a need for a backup. Cons: They won't tell you this, but you'll want a backup internet connection in your office. You are relying on a single point of…

Pros: The fact that I can access all locations from anywhere. The searchability within Ascend. Cons: Some of reporting, and that you can't view the schedule a week at a glance. Also not being able…

Pros: The very general usage and navigation is pretty simple, and it's an "attractive" software. Cons: There's still quite a few bugs Ascend is trying to work with with numbers reporting…

Pros: How easily accessable everything is and how fast this software moves, never lags. It makes scheudling, payment, and patient info super quick and easy to manage and maintain. Cons: I dislike…

Pros: Graphics and multiple ways to navigate Ascend. No right or wrong way to access needed information. Cons: Can only be logged in one work station/ computer at a time. But good for security…

Pros: It is cloud base. we can work from anywhere and it has good features. Cons: data is not traferaable easily. Storage is issue. to add new user it's long process.

Pros: I love how easy it is to read a ledger and it makes it more clear for patients to understand their billing. The automated reminder texts are a huge plus - saving me hours of time I used to…

Pros: I love that it's cloud based and can be accessed anywhere there is a network connection. Cons: It's difficult to work when the internet is being spotty or is not operating correctly.

Pros: Ascend has helped us scale effortlessly, effectively, efficiently Ascend is very user friendly and intuitive gone are the customizable complex menus in with the trendy select few standard menu…

Pros: I love how easy Dentrix Ascend is to navigate. It allows me to efficiently move from the patient side to the prescription side and also manages the clinic side seamlessly. This comprehensive…

Pros: It is easy to navigate. I love that Ascend takes our ideas to make it better into account. The treatment plans are correct, with our last system it seems like they were never correct. Cons: I…

Pros: I like the bulk insurance payment option, and the way the account ledger is laid out. Cons: 1. Being able to print appointment cards from the appointment would be a nice feature as well. 2.…

Pros: Cloud based makes it easy to manage multiple sites. The user settings are customizable. The reports are fantastic! They let you build custom reports to get data you need. Cons: Requires…

Pros: I like the ease of charting with Dentrix Ascend, which makes it easy to train other people on it, like dental assistants. It's efficient for treatment planning, charting, and billing. The…

This seems to be a great software and easy to use once you're properly trained.

Pros: I like the cloud features. I love the functionality of patient communication and the ability to view the dashboard to see the office needs for the day. Cons: I really need that patient portal…

Pros: Seamless when scheduling for multiple locations Cons: It is not at the same place Dentrix G6 is with holding information.

Easy to use, has lots of reports, can have several locations under one software

..."Because the software is delivered over the cloud, practices don’t have to worry about installing upgrades or maintaining expensive servers"... Yes, until there is an internet outage as we have…

Dentrix is a great product that allows me to view all of a patients files and see the xray images. We have used a number of software types before but they were too complicated and not as robust as…

Overall, I am satisfied. The support with Dentrix has been great! The response is almost immediate and very helpful.

Pros: Dentrix offers a lot of ways of tracking treatment and patients. I love that it is so user friendly. Cons: I don't feel like the product has any down falls at this time. I think it would be…

Thought we would be safe with Schein software. Liked the idea of cloud based but this software is fussy. Must copy and paste things to get them printed. Very annoying report system. Cannot check…

Pros: I love being able to log on from my 2 locations and being able to see the schedule from both offices Cons: I would like to see improvements in the schedule view; better ledger breakdowns,…

Still haven't changed my mind love the software and our office is happy to be part of all the pilots

Pros: We like that it is Cloud based so we can log in anywhere. Cons: The system has many missing functions..

They are so helpful when we call and have questions on doing certain things.

functioning well for the general flow of the practice

Please research this thouroughly before purchasing. Have someone come and do a demonstration that includes office staff, since they're the ones who have to use it!

Pros: the ability to get information quickly and accurately Cons: not knowing how to build power reports, the patients seen numbers do not match our spreadsheets as it does not break down each…

Pros: It was pretty easy to learn, because there is not much to it. The program is very basic and other than sending the electronic claims, and charting patients, its pretty much useless. It is…

We've had a great experience with Dentrix Ascend and even worked to integrate the platform with several other practices!

Frustrating. Not worth switching!

We are a multi office practice and the ease of having access to all patient charts at all locations is phenomenal.

Don't let the sales rep trick you into purchasing like we did by promising future features. The pace of development is GLACIAL at best. Promised patient forms when we signed up in Q2 2017. Q1 2018…

satisfied 7 out of 10

Would really be a great program, however it is missing too many key components.

This software has helped our practice optimize each patient appointment and improved our office flow dramatically. I would highly recommend it to anyone looking for a cloud based software.

It takes 10 x longer to do anything in the front office. You cannot change insurance companies without going through 15 - 20 minutes of navigation, There is NO WAY to put a insurance information…

We have 2 offices that switched from Dentrix to Dentrix Ascend in December. We all hate it. We are moving to another program in a few weeks.

Poor. We are finding one shortcoming after another. Customer Support is happy to contact me.

Can never get ahold of customer support to help with any of the problems.

Awful Would not admit any issues and would not refund my money The system did not work for more than 2 days before glitches came up we spent hours on phone with their IT people I hired outside…

I purchased a satellite office from a retiring dentist. I am practicing 2 1/2 - 3 days a week by appointment only by myself (no staff). I can't imagine running the office without Dentrix Ascend. I…