DentiMax
dentimax.comDentiMax provides dental practice management software combined with affordable dental imaging solutions. Known for cost-effective pricing and bundled imaging hardware, popular with smaller practices and startups.
Community Reviews(308)
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Software is good and really great customer support.
Software is good and really great customer support.
Brayden was very efficient and helpful in installing the new sensors.
Brayden was very efficient and helpful in installing the new sensors.
Terrible customer service
Terrible customer service
Camden is great extremely helpful!
Camden is great extremely helpful!
Thank you to Spencer for taking the time to guide and assist us on our urgent imaging concerns.…
Thank you to Spencer for taking the time to guide and assist us on our urgent imaging concerns. Getting the NOMAD up and running on my laptop with our Dentimax sensor was a daunting task but Spencer…
Carson was an amazing tech support. He was able to help me quickly and efficiently get set up.
Carson was an amazing tech support. He was able to help me quickly and efficiently get set up.
Brayden was great. He was kind and helped me in a timely fashion. Thank you!
Brayden was great. He was kind and helped me in a timely fashion. Thank you!
Normally I don't write reviews, but in this case I felt compelled to write a review. A couple…
Normally I don't write reviews, but in this case I felt compelled to write a review. A couple years ago I purchased a number of sensors from Dentimax. At the time I was told that if I needed to I…
Camden is always so helpful. In fact, every IT at Dentimax have been more than helpful. I have so…
Camden is always so helpful. In fact, every IT at Dentimax have been more than helpful. I have so many questions and feel silly when my old brain forgets what to do, they have patience with me. I…
I have to say, Brandon from the practice management department is excellent!! What a guy great…
I have to say, Brandon from the practice management department is excellent!! What a guy great customer service
Braden was very knowledgeable and helpful!
Braden was very knowledgeable and helpful!
My whole experience with purchasing Dentimax software and equipment has been absolutely wonderful!…
My whole experience with purchasing Dentimax software and equipment has been absolutely wonderful! Creating a start up practice can be overewhelming, but Brandon has me feeling totally confident in…
Quick and to the point support. Thank you Michelle and the training team!
Quick and to the point support. Thank you Michelle and the training team!
I sent up an appointment to get help with the new sensor we bought and no one called me or reached…
I sent up an appointment to get help with the new sensor we bought and no one called me or reached out by phone or email at the time of the appointment.
Thanks to Brayden we are running DM Imaging great, once again.
Thanks to Brayden we are running DM Imaging great, once again.
The people with DentiMax software were very helpful explaining everything about their software.…
The people with DentiMax software were very helpful explaining everything about their software. They were very up front about what the software can do and what it can't do. Although this software…
Update: we took tons of pictures of our sensor before you ever got it. There were no bite marks on…
Update: we took tons of pictures of our sensor before you ever got it. There were no bite marks on it. I will never buy another sensor from this company. They tell you there is a "warranty" but then…
Wonderful customer service!
Wonderful customer service!
Thank you Brandon for helping is adjust images. We love dentimax😊
Thank you Brandon for helping is adjust images. We love dentimax😊
Michelle C . walked us through the process step by step and was very patient with us. We were very…
Michelle C . walked us through the process step by step and was very patient with us. We were very pleased and thankful for her help.
In the department of support I have talked to Conor he was so nice and helpful I had a very good…
In the department of support I have talked to Conor he was so nice and helpful I had a very good experience i resolve all my problems
A big thanks to Michelle for her succinct explaniation of the new virtual kiosk system, she is so…
A big thanks to Michelle for her succinct explaniation of the new virtual kiosk system, she is so good at keeping us on track while answering questions! She is a very talented and organized trainer.
Excellent image quality, absurdly affordable, and a compassionate technical support team. 5/5.
Excellent image quality, absurdly affordable, and a compassionate technical support team. 5/5.
We used software for DentiCal billing, multiple claims did not go through , we did not know about…
We used software for DentiCal billing, multiple claims did not go through , we did not know about it, Dentimax did not show it. It still has not been resolved
Outstanding customer service! Garrett was incredible and installed my sensor for me in all 7 of…
Outstanding customer service! Garrett was incredible and installed my sensor for me in all 7 of our rooms without a problem. 10/10 would recommend!!!
Camden is top notch!
Camden is top notch!
ZERO negative stars!!!! BE AWARE they do not take care of your needs we bought 3 sensors and none…
ZERO negative stars!!!! BE AWARE they do not take care of your needs we bought 3 sensors and none of them work more than 1 year. Out of those 3 sensors we only had one that worked up until today. It…
Tim and all the support guys here are excellent! We have both Dentimax and Dexis sensors and they…
Tim and all the support guys here are excellent! We have both Dentimax and Dexis sensors and they them all work perfectly!
Michelle was fantastic! Great customer service, highly recommend
Michelle was fantastic! Great customer service, highly recommend
A very difficult company to work with, we didn't get a refund on a service they did NOT provide.…
A very difficult company to work with, we didn't get a refund on a service they did NOT provide. Gave us wrong info about a product and then they went ahead a charged us anyways.
This company uses online public data companies from my illegal data breach information that was…
This company uses online public data companies from my illegal data breach information that was divded out avross multiple public data websites this morning, to cold call me. I just got a mass…
Michelle C, the coordinator in the training department, is always pleasure to talk to and learn…
Michelle C, the coordinator in the training department, is always pleasure to talk to and learn from. As we are exploring the software in our office many questions arise. Michelle is always there to…
Would not recommend.
Would not recommend.
Strong warning to stop in your tracks before working with this company. Would not recommend buying…
Strong warning to stop in your tracks before working with this company. Would not recommend buying their xray sensors for any reason. I was eager to buy my DentiMax sensors, they have a great sales…
Excellent customer services!!! especially from Brandon.I highly recommend.
Excellent customer services!!! especially from Brandon.I highly recommend.
Reached out for help today. Tim was very patient and informative. he was on the phone with me for…
Reached out for help today. Tim was very patient and informative. he was on the phone with me for 2 hours , he helped me not only with 1 sensor but 3 of them . Very efficient , and patient thank you…
I have to wonder if Brandon is human or AI, he’s that good. Love the follow up even when I’m not…
I have to wonder if Brandon is human or AI, he’s that good. Love the follow up even when I’m not so responsive he perseveres and still reaches out to me. World- class service.
Huge thanks to Matthew from Support! He was incredibly helpful and professional in resolving our…
Huge thanks to Matthew from Support! He was incredibly helpful and professional in resolving our sensor issue quickly and efficiently. Great customer service!
Dominic has been trying so hard with a tricky situation with my xray and software. He called me…
Dominic has been trying so hard with a tricky situation with my xray and software. He called me straight away when I emailed him and is always very pleasant and helpful and doesn't treat me like I…
My experience with DentiMax has been wonderful. Specially Brandon has been exceptionally helpful.…
My experience with DentiMax has been wonderful. Specially Brandon has been exceptionally helpful. His prompt responses, thorough support, and comprehensive training made the entire onboarding…
Problem solved in a professional and timely manner..Thank you
Problem solved in a professional and timely manner..Thank you
Dominic solved my problem quickly, professionally and without getting frustrated with me! All…
Dominic solved my problem quickly, professionally and without getting frustrated with me! All techs should strive to be this way. I sincerely appreciate his kindness and knowledge. I asked for his…
I called in to install a new sensor and Brandon was the very best and helped me set up the X-Ray…
I called in to install a new sensor and Brandon was the very best and helped me set up the X-Ray sensor in no time, he made it look so easy on something I spent all day trying to figure out. He went…
If I could give more than 5 stars, I would. Jason is amazing. His knowledge of IT and…
If I could give more than 5 stars, I would. Jason is amazing. His knowledge of IT and troubleshooting is like none I have seen. He is patient, understanding, and takes his time to fix the issue. He…
Dominic was amazing. He got down to the nitty gritty of my problem and trouble shot until it was a…
Dominic was amazing. He got down to the nitty gritty of my problem and trouble shot until it was a positive solution. He sought assistance when necessary and did not play with guess work. He…
I have two DentiMax Dream Sensors. Compared to my Dexis Platinum sensors (I have 4 currently),…
I have two DentiMax Dream Sensors. Compared to my Dexis Platinum sensors (I have 4 currently), these Dream sensors are more slim, less bulky to the patient, they show detail and decay better (I…
The team have all been excellent to work with. Brandon, Jason, Ian, and Tiffanye have not just met…
The team have all been excellent to work with. Brandon, Jason, Ian, and Tiffanye have not just met my expectations, but rather surpassed them by far!
Dominic Argento was a great help today, not only did he provide excellent customer service but did…
Dominic Argento was a great help today, not only did he provide excellent customer service but did so in an efficient manner. I’ve been going to countless amounts of Dental offices installing xray…
Very attentive and readily available for any questions I have. Great team and company!
Very attentive and readily available for any questions I have. Great team and company!
Ryan was able to get me up and running the same day that I called. Thank you!!
Ryan was able to get me up and running the same day that I called. Thank you!!