Curve Dental
curvedental.comCurve Dental is a 100% cloud-based dental practice management platform serving practices that want no servers, automatic backups, and access from any device. Curve SuperHero is the flagship product with built-in patient engagement, imaging, and analytics.
Community Reviews(136)
Reviews are sourced from publicly available third-party platforms and are shown here in shortened form for reference. Please view the original source for full context.
A must have software for your Practice
Improved our productivity.
Support team has always been very helpful and patient whenever we call with problems or request…
Support team has always been very helpful and patient whenever we call with problems or request information. Curve is always adding useful upgrades to service to make our practice run more…
The support staff is always ready to help, patient, kind and supportive. Being able to access my…
The support staff is always ready to help, patient, kind and supportive. Being able to access my account online, having the schedule on my reach wherever I am, gives me the flexibility I need.The…
It requires a big learning curve. There are sometimes too many steps for a particular task.…
It requires a big learning curve. There are sometimes too many steps for a particular task. However, the tech support is very good.
I love Curve. I mean I really love it. That being said, I cringe whenever I have to ask for…
I love Curve. I mean I really love it. That being said, I cringe whenever I have to ask for digital support. If you have ever watched Saturday Night Live's "Nick Burns, your company's computer guy",…
Response time with issues is slow.
Response time with issues is slow.
Love it. But it needs so much more improvement. Keep Going, Curve! Customer Service is amazing!
Love it. But it needs so much more improvement. Keep Going, Curve! Customer Service is amazing!
Very user friendly! Great customer service too! Few things here and there that are different from…
Very user friendly! Great customer service too! Few things here and there that are different from usual Eaglesoft, Opendental and Dentrix but they have "submit issue or question" ticket option and…
So easy to use Curve for all users! Streamlined process with all tabs on 1 page for notes,…
So easy to use Curve for all users! Streamlined process with all tabs on 1 page for notes, charting, imaging! Imaging can sometimes be a headache though... Att imes taking xrays may not work…
Have used Curve for years now and it has been great. Only a four star review instead of a five due…
Have used Curve for years now and it has been great. Only a four star review instead of a five due to how they handled an expired credit card on our autopayments. When the monthly payment didn't go…
I absolutely love Curve Hero! My office converted from Dentrix and while there are a few aspects…
I absolutely love Curve Hero! My office converted from Dentrix and while there are a few aspects of Dentrix I prefer, Curve is so much better. It is so much more efficient and allows the day to day…
easy to use, easy to access, obsolete when internet is down
Pros: easy to access from mobile devices, different locations/computers. customizable but not as many features as softdent/dentrix/eaglesoft. Cons: When the internet goes down you are unable to do…
Curve Dental Review
curve's software is overall great, its a easy software to understand.
Review
I like the insurance verification system.
Disappointed in Curve Jacking my rates by 500%
Dont get curve unless they agree on a long term fee structure. They will kill u in the end once your deep into integration into ur practice.
Conceptually cool, extremely poor performance!
Pros: It's conceptually cool. Their customer support is responsive, and the software is cloud-based. Cons: $2
expensive service. Which would be fine but getting through to service is long wait, and they…
expensive service. Which would be fine but getting through to service is long wait, and they always want to say call the sensor company or intraoral camera company. This has happened more than once…
Lots of pros Lots of cons
Pros: Ability to link a multi office practice. Ability to access the system at home (when it doesnt freeze) Cons: Poor customer service (tech support). The reps immediately "blame" the road blocks…
Not pleased.
I have been using this software since 2012. It has been a struggle. The reports are very sub-par. I have two offices and spend a lot of money with these guys but that does not get me any sort of…
Called for an issue and was on-hold for 39 minutes. We have been with Curve since 2015 and we’ve…
Called for an issue and was on-hold for 39 minutes. We have been with Curve since 2015 and we’ve seen a decline in their customer service. They are too big now and cater to multi-practices/DSOs…
A good practice management program but customer service is unresponsive to essential needed…
A good practice management program but customer service is unresponsive to essential needed changes. The perio program and module is truly messed up and I've let them know about it but they won't…
HORRIBLE SUPPORT/CONSTANT PROBLEMS
I WILL BE LOOKING INTO ANOTHER SYSTEM A SYSTEM I CAN ACTUALLY RELY ON TO TAKE CARE OF MY PATIENTS!
Treatment Plans
Pros: customer service please help us with the below request as soon as possible Cons: treatment plans we need to add a subject and be able to compose when sending treatment plans to patients it can…
Unprofessional and careless
So far behind the Curve compared to other dental management platforms.
Worst software
I wont recommend to anyone to buy this and this happens every other day that software stuck or crashes
Curve is a nightmare if you are converting from Dentrix. Sending claims is a joke and we're…
Curve is a nightmare if you are converting from Dentrix. Sending claims is a joke and we're basically using 2 softwares and doing double the work because SO MUCH data doesn't convert. If you want to…
Beware when signing contracts with Curve, if you do not complete your conversion and never even…
Beware when signing contracts with Curve, if you do not complete your conversion and never even use the software you will still be charged for all the fees associated with your subscription for…
BUYER BEWARE!! After jumping through hoops to gain our business, they have increased the price for…
BUYER BEWARE!! After jumping through hoops to gain our business, they have increased the price for "additional clinics added". We started out with 2 clinics and nowhere in the contract does it state…
The customer service for this software has declined! They had a system malfunction that caused…
The customer service for this software has declined! They had a system malfunction that caused predeterminations to go out as actual claims. This caused our office hundreds of hours of extra work.…
Not quite a curve... more like a rollercoaster. I decided to hop on the Curve Hero train in…
Not quite a curve... more like a rollercoaster. I decided to hop on the Curve Hero train in mid-October 2024, hoping for a smooth ride. Unfortunately, it’s been more of a nightmare journey. I’m…
We were in long talks with curve to switch our two offices to their software. Ultimately the deal…
We were in long talks with curve to switch our two offices to their software. Ultimately the deal didn’t work out. After all was done I noticed they charged my credit card $5000 and didn’t perform a…
The worst software you can ever imagine. Have about 30 sessions of trainings and each of them…
The worst software you can ever imagine. Have about 30 sessions of trainings and each of them consume 3-4hours. Basically every time when you hire someone new, you would have to go through massive…
Horrible experience trying to transfer to another dental software. Curve becomes very expensive…
Horrible experience trying to transfer to another dental software. Curve becomes very expensive down the road, and they charge you for each provider a lot. On top of that, they make it really,…
Horrible customer service
Horrible customer service
Awful Experience!!! Curve has been a disaster for my business over the past year. Their servers…
Awful Experience!!! Curve has been a disaster for my business over the past year. Their servers are frequently down, and the software is plagued with bugs, costing us revenue and frustrating…
Absolutely horrible service. You can’t find any technical support when needed , especially on…
Absolutely horrible service. You can’t find any technical support when needed , especially on weekends. The 24/7 support they sell you on is not true. I was on the phone three times for over 10…