ClearDent
cleardent.comClearDent is a Canadian dental practice management software designed for solo and group practices. Offers integrated clinical charting, imaging, scheduling, and insurance management with strong fit for Canadian billing and CDA codes.
Community Reviews(57)
Reviews are sourced from publicly available third-party platforms and are shown here in shortened form for reference. Please view the original source for full context.
Practical dental solution
Pros: The smooth interface and user friendly app team easy is what sets Cleardent ahead of other dental softwares. The smooth flow between front end view and backend chart viewing is a smooth…
Clear dent is above average
Pros: How you can use the paperless onption is my favorite. Cons: Sometimes you get kicked off when the patient fills out their information.
Good dental management and clinical software easy to navigate
Pros: Few glitches and generally covers most aspects of practice management easy to learn and use Cons: Could benefit from more ready to access detailed templates
Still Working Through Kinks
Pros: It keeps a copy of all EDI's!! So great! Cons: The ledger. I would prefer having a consecutive list of treatment by patient or by family - without having each family member separated
Cleardent review
Overall it's amazing. Good technical support.
Cleardent is the easiest dental software to use
I would choose Cleardent over any other dental software. Easiest to use.
Office Manager: Using Cleardent 6+, chartless for 4 years. Victoria BC office
My overall experience is very good. But just my few of my cons that I find frustrating.
This review is for their advertising…
This review is for their advertising team, as I’ve never used them for dental work. Imagine the fright I experienced upon sitting in 22f, on a nearly 5 hour flight, when I see my own face staring…
Have been using ClearDent since 2010. One of the best features - incredible tech. support. The…
Have been using ClearDent since 2010. One of the best features - incredible tech. support. The response time and knowledge are second to none. The overall system is very close to being perfect…
Cleardent's business platform and tablet integration sofware has created the environment for my…
Cleardent's business platform and tablet integration sofware has created the environment for my practice to move seamlessly to a paperless/chartless system while managing business systems more…
The owner made an agreement with our office last year. Unfortunately, he broke the agreement. We…
The owner made an agreement with our office last year. Unfortunately, he broke the agreement. We called his support desk to address the issue and his staff named Jeremy is super rude.
We use this software in my office. The customer service is awesome. They are always willing to…
We use this software in my office. The customer service is awesome. They are always willing to answer questions no matter how small.
Everyone at our office loves Cleardent. The support is excellent, the software has tons of…
Everyone at our office loves Cleardent. The support is excellent, the software has tons of features, and it works flawlessly in our busy practice.
I use the ClearDent software in a specialty dental practice. Overall it's user-friendly and…
I use the ClearDent software in a specialty dental practice. Overall it's user-friendly and somewhat customizable. There is a great foundation of training videos available and requests for support…
Called more than 6 times, left message and no call back after 3pm. No Sales Rep or Tech Support.
Called more than 6 times, left message and no call back after 3pm. No Sales Rep or Tech Support.
Our Dental office moved from Curve Dental to ClearDent in August 2021. We went fully chartless…
Our Dental office moved from Curve Dental to ClearDent in August 2021. We went fully chartless with ClearDent. Our Trainer was Alison Sarney. Despite Alison being great and very knowledgeable we…
I’d give it a big fat zero stars for customer service. No refund offered to the clinic after many…
I’d give it a big fat zero stars for customer service. No refund offered to the clinic after many attempts the have them come to the office to help. They would not come to the office. 🤔I’m forced…
True innovators in the industry, and living by their corporate values. I would highly recommend…
True innovators in the industry, and living by their corporate values. I would highly recommend ClearDent to help dental practices manage and save time with their suite of products.
great customer support, always willing to help, easy to use technology, very intuitive program
great customer support, always willing to help, easy to use technology, very intuitive program
Hello All fellow Dentist, We are writing this review to let everyone know that how poor is…
Hello All fellow Dentist, We are writing this review to let everyone know that how poor is Cleardent software and their support. We have been using this software for almost 6 years and we are…
Cleardent customer service non existent. Had a hard drive failure on one of the workstations.…
Cleardent customer service non existent. Had a hard drive failure on one of the workstations. After having a new hard drive installed, left messages, waited for a call back nothing from Cleardent.…
Cleardent is a phenomenal software and is developing all the time. The philosophy is very much…
Cleardent is a phenomenal software and is developing all the time. The philosophy is very much like how most dentists like to build their clinical picture and then bill. There at definitely some…
Cleardent support is absolutely HORRIBLE!!! They cannot seem to keep any staff. Rarely does anyone…
Cleardent support is absolutely HORRIBLE!!! They cannot seem to keep any staff. Rarely does anyone ever call you back and when they do, they never seem to know how to fix your problem. Looking into…
It is next to impossible to get support in a timely manner. I have yet to call in and get a person…
It is next to impossible to get support in a timely manner. I have yet to call in and get a person no matter which department you call. They give a 24 to 48 hour window to get back to you. This is…
Cleardent software: Very user friendly, straight forward dental software to use and also easy to…
Cleardent software: Very user friendly, straight forward dental software to use and also easy to learn. ClearDent Support: Every time I call they always find a solution in a timely manner! If the…
10 out of 10 every single time!
10 out of 10 every single time!
As the owner of 3 dental offices, I can easily say that Cleardent is the best software on the…
As the owner of 3 dental offices, I can easily say that Cleardent is the best software on the market to serve your dental practise. It's user friendly and the support from Cleardent is excellent.…
When in need of help and resolutions with any issue, ClearDent is there for you. Staff is very…
When in need of help and resolutions with any issue, ClearDent is there for you. Staff is very friendly and great at explaining.
Super software to use and there is always someone knowledgeable to take your call whenever you…
Super software to use and there is always someone knowledgeable to take your call whenever you need to call in about some concern. The resolve things very quickly.
It is a great software that covers all area and no need for any bridging.
It is a great software that covers all area and no need for any bridging.
I work at a dental clinic that uses the cleardent software. I had a conversation with the customer…
I work at a dental clinic that uses the cleardent software. I had a conversation with the customer support staff (Steven) regarding the set up of the clearchat feature. He was really supportive and…
Henry is very professional and helpful guiding me and giving me all of my solutions. I have been…
Henry is very professional and helpful guiding me and giving me all of my solutions. I have been using Cleardent at Primary Health dental for over 13 years. Once in a while I need support or a…
Highly recommended for anyone who is looking for a reliable software and users friendly.
Highly recommended for anyone who is looking for a reliable software and users friendly.
Great software and support service. I have been using cleardent for over 15 years now. Thank you…
Great software and support service. I have been using cleardent for over 15 years now. Thank you for the continuous updates and features.
We have been clients of Cleardent for many years and have always appreciated their excellent…
We have been clients of Cleardent for many years and have always appreciated their excellent support team. Steve, in particular, has been incredibly helpful in addressing our questions about the…
Henry is the best support technician that I have ever worked with! Amazing! Christine
Henry is the best support technician that I have ever worked with! Amazing! Christine
very friendly,helpful considering iam not good with computers... well done Cleardent
very friendly,helpful considering iam not good with computers... well done Cleardent
Cleardent agent are supportive. The call back feature is nice. The program is user friendly…
Cleardent agent are supportive. The call back feature is nice. The program is user friendly overall. Steven is my favorite tech as he explains slowly and clearly what he's doing to correct my issue…
Been using ClearDent for more than 10 years and it is a very user friendly and well integrated…
Been using ClearDent for more than 10 years and it is a very user friendly and well integrated dental management software. Highlight of function - ledger integration with insurance; fee guide…
Great experience, fast customer service.
Great experience, fast customer service.
After many years of having Cleardent in our office, I did want to take a few moments and give…
After many years of having Cleardent in our office, I did want to take a few moments and give credit where credit is due.. Cleardent is really great software to use in our Pediatric practice. It's…
Excellent PMS for its ease of use and communication with patients. Highly recommended. Their…
Excellent PMS for its ease of use and communication with patients. Highly recommended. Their support is also awesome
Cleardent continues to be an excellent practice management program with good support. We have been…
Cleardent continues to be an excellent practice management program with good support. We have been customers for a number of years now. The PMS continues to improve and offers a number of excellent…
Their service is fast(even in Saturday morning!) and resolves the problem well!
Their service is fast(even in Saturday morning!) and resolves the problem well!
As a dental office manager, I can express my gratitude for always having quick responses and…
As a dental office manager, I can express my gratitude for always having quick responses and effective resolutions to any issues we have. The customer support is knowledgeable and very easy to work…
We’ve used Cleardent for 6 years for our 9 op clinic. It’s easy to use for everyone in the clinic…
We’ve used Cleardent for 6 years for our 9 op clinic. It’s easy to use for everyone in the clinic and supports a great patient experience. The support team is strong and every member is able to…
Love the software and support. The support team has improved every year!
Love the software and support. The support team has improved every year!
I have tried to call for support numerous times in the last 3 weeks. Every time the wait time for…
I have tried to call for support numerous times in the last 3 weeks. Every time the wait time for support is 140-180 minutes. When I leave a call back number they call at 8pm when our office is…
Great place to work at. I enjoyed my time there!
Great place to work at. I enjoyed my time there!
I had a great experience with their service from start to finish. The team was professional,…
I had a great experience with their service from start to finish. The team was professional, responsive, and took the time to explain everything clearly. They handled my situation efficiently and…