Adit

Adit has allowed us to have a greater digital footprint and made it easier to attract patients to our practice.

Pros: Great marketing team. [SENSITIVE CONTENT] is always very thorough and friendly. Gives great suggestions for marketing. Always giving ideas and tips to improve and grow the practice. [SENSITIVE…

Pros: They offer a ton of features to make it easy to communicate with patients Cons: There is not much to not like. I don't have any complaints

Fantastic- they’re professional and responsive and their tech support is top notch and bundled with the marketing package

Pros: Love Adit because they made and the process to get a new website very easy. The monthly updates on SEO and pay per click is great because they show how we're improving each month and also…

Pros: Adit has been a great addition to our office. We use on a daily basis for confirmations as well as messaging with patients. We find the ease of communication to be very helpful. It is nice to…

Pros: Adit - the software and the team - has been key to our improved organization and growth. The analytical data has helped us to make better decisions and the team approach has meant that we have…

Pros: Comes with services already like srp and site development. Lots of analytics Cons: Occasional bugs. They fix them though after given feedback.

When trying to switch to a new provider because we were no longer happy with the service we were receiving, Adit has been extremely difficult. Their contract is very prohibitive for getting out of…

Over sold and under delivered. I was impressed with their demo and supposedly available feature, but in the end those feature are still under development.

EXTREMELY NEGATIVE! Even after we spent tons of time trying to fix their bugs, they still tried to charge us for a full year. Finally they agreed to let us only pay for less of the service but they…

Pros: I love that I have a dedicated account manager and team that is super responsive and collaborative. The offerings are always expanding with new features and capabilities… and without any add…

Pros: The price to value ratio is amazing and they continue to add new features at no cost! the software is easy to use, and it's very helpful to have all the tools you need for patient…

Awful. Run for the hill. If you are looking for something to help your practice, this is not it. It hindered our practice for months and we spent way too much time trying to make things better, or…

When we first signed on with the software we were very impressed with the ideas, vision, and direction of the company. After learning more about the software and its capabilities we realized there…

Initially I was pleased with pricing compared to Weave, but I am now realizing that they always intend to be lower cost inferior option. I am not seeing return on investment so I want to move my…

By combining multiple operational components of a dental office, I can go to ADIT for most of the practices basic needs. I don't have to go through several companies to run a dental office. I can…

Adit has addressed my issues promptly. Every time I file a bug report, I am contacted by a Team member and my concern are addressed immediately.

A waste of time, a waste of training hours, and a waste of staff moral being willing to change our protocol only to have it be sloppy and never get a hold of customer service.

The amount of complaints I've had over this system is enough to fill a book on why you should not install the Adit program. From patients receiving inaccurate dates & times, to some not receiving…

Pros: It's our do it all software for checking our metrics to getting patients in the door and also for advertising and setting up our websites. They have a lot of experience and every step is…

very poor, massive waste of time. Adit knew they cannot provide easy eSignatures on forms but they misrepresent capabilities to make it seem that is user friendly platform

Great. Other than the consent forms issue, Very much satisfied with their services.

Overall, it has been a good experience. We had some trouble with some inconsistencies in the beginning but once we overcame that obstacle it has been well. Customer service is great also - always…

Customer support has been so helpful and the software does save us time when scheduling appointments

very good and proficient communication with the team and very nice and professional team my experience was amazing

They are very quick to respond if there is an issue that you are having and very helpful in solving that issue.

Good, could be better. training was good and adit ahs a good price point compared to others. I would prefer one rep to ghelp rather then having to put in a ticket everytime and getting a new rep

Pros: They are very consistent on making sure how Adit is working for us making sure we have no questions or concerns. Cons: It is not bilingual or does not have other options to translate to…

Overall I would say my experience has been exceptional. The product is great and the customer service is responsive!

Great! They went to bat for us when we switched from our other phone company. I love all the features and customization and have been recommending Adit to other offices!

Love the support they provide and the training super helpful!

Things get resolved smoothly and the platform is easy to use

Overall, we are very happy that we made the switch to Adit. It was a bumpy start, navigating glitches while learning a new system, but we are now about 6 months in and very happy with everything.

Adit has allowed out office to be efficient, minimized no show and expediate our check in time. The messaging service has allowed for a quicker communication with patients.

At the beginning very overwhelming once you understand the system is a great in and out of the office practice management software

We thoroughly enjoy using adit, its super helpful with tracking patient data. Adit is also very good at tracking our missed calls and miss opportunities on phone calls, which allow us to reach back…

Every step of my ADIT journey has been terrific from Sales to Support. Anytime there has been an area that I need to be trained on, I can call or email support and someone will reach out to me…

It has allowed front desk to focus more on the interactions with our patients and less with our faces in the computer... LOVE LOVE LOVE it!

Adit makes it so easy to communicate with your patients. Also, it gives a great experience to interact with patients knowing who is calling the office and keeping track of our calls.

I've been with Adit now going on two years. It has helped tremendously with patient communication and patient paperwork, amongst other things.

Our overall experience is excellent, and we are pleased with Adit's functionality. We hope to continue working with Adit, given the excellent service we continue to receive.

We have enjoyed all that Adit has to offer and for half the cost of our old company. Customer service is great too!

Adit has been very helpful in monitoring our marketing efforts through google ads and our website. They have monthly meetings and monitor key metrics.

Excellent experience, since we did the contract at the FDA until these days we are so happy with the service, every day we find the have more features that we can use to make our life easier :)

Overall we have had a positive experience. Adit has many features that we love and use often. Call tracking, faxing, etc.

ADIT is perfect platforms/software for Dental on communicating/scheduling patients most especially with their text reminders set-ups.

Overall Adit has been helpful for our office. Despite several technical issues, customer service has been excellent and responsive.

We have had a very positive experience with Adit. The landscape for Optometry patient communication software has changed since Adit came into the market.

Great program, makes communicating with patients simple and easy. We also use the analytics tools to evaluate how our office is doing.