Adit

Pros: Patient engagement, adit app/platform. reminders, patient forms Cons: I have had a few changes in the manager for my account. There were some fallbacks a month or two over the year and a half…

Pros: All in one with seo, site development, patient management software Cons: Occasional bugs in software. Review messages could be worked out a little better.

Pros: Our favorite feature is the recare texts adit automatically sends out when a patient is due for their six months cleaning! Cons: It will text a patient everytime we move their appointment

Pros: How easy and helpful it use all the features. Cons: Nothing I dislike, everything that I have experienced is great!

Pros: Their prompt attention to our inquires and ease of communication. Cons: I wish more of the services they offered integrated with our EHR software.

Pros: It is easy to use. It's helped grow my practice Cons: Sometimes there is sone trouble understanding what they are saying due to accent.

Pros: technological features offered by ADIT makes it above and beyond what I expected. We love being able to text patients. Patients make online appointment and we instantly receive an e mail, and…

Pros: Customer service and marketing and monthly reviews Cons: Nothing, that I can think of at present.

Pros: Ease of use. Helpful. Helps communicate with your patients. Confirming appointments via text messages. Cons: Nothing. Sometimes they return calls later than 24 hours.

Pros: Adit has been there since the start of our dental office and has simplified our lives. Aside from great marketing strategies they have automated many tasks that would take at least 2 employees…

Pros: Marketing is very helpful as well as the tech support. They also always respond right away to any requests. They are constantly evolving and updating their services. Cons: I really don't find…

Pros: The call tracking and coaching have been very helpful in building our team's skills and pointing out where we were failing. It all starts and stops with the first impression of the phone call…

Pros: I love that Adit is one-stop software for everything we need to effectively communicate with patients. Additionally, it's easy to do marketing with adit. Cons: Some features are rough around…

Pros: Great and excellent customer service. Everyone we have worked has been extremely helpful and professional. I've leaned a lot about how to enhance our presence online and how we can reach our…

Pros: It is easy to use and figure out. I was able to teach myself to create my own customized new patient forms within a few tries. I also always have the option to send the content that I need…

Pros: The best about Adit is their texting communication feautures. Cons: I wish it was integrated fully with Open Dental and that texting would show in the patients accounts.

Pros: User-friendly platform with features that are easy to deploy. Cons: The platform isn't yet fully integrated with our scheduling software, precluding us from effectively using select features.

Pros: The platform is user-friendly for both patients and employees. The website is easy to navigate. All information is provided at the click of a few buttons. Cons: The mass texting portion could…

Pros: Seamless software integration with practice management. Cons: SEO dashboard for practices is missing feature

Pros: Ease of use and settings. Attentive staff that when they could not reach me, continued to try to fix the issue. Cons: Sometimes we have issues with our phones and are unaware of them. This is…

Pros: The app makes after hours communications simple. Cons: Always cost is a factor. Its pretty much hands off with the customer service, we just haven't needed help.

Pros: The customer service is great. Our account manager is fantastic, and the rest of our team is responsive and competent. Cons: I can't think of anything in particular!

Pros: Patients really appreciate the reminders. Life gets busy and the one hour prior to visit reminders are helpful! Cons: Having the patient name come up on our screen was very helpful. What…

Pros: Messages, and call tracking there over review of production and goals are nice and they have a very deep connection with open dental Cons: Forms signatures require First/Last name email and…

Pros: Value for your money. Text to Pay feature. Ease of programing and quick texts. Patient Forms written back into Dentrix. Recorded calls + ease of changing voicemail using the Adit App. Way to…

Pros: It's pretty easy to use and the customer service was fantastic. Onboarding went well and they make sure you are totally up to speed in the beginning. The forms are fully customizable which was…

Pros: Always responsive and positive energy. They are very patient and able to answer all questions Cons: Nothing to dislike. More positive to say than dislike

Pros: The convenience from the phones to the app and communicating with our patients. Cons: I don't have anything negative to say. Everything has worked out very well since we started using Adit.

Pros: Patient texting and sending forms is good. Cons: I do not have any issues with Adit as of now.

Pros: I love that Adit integrates various services under one roof, which enhances how our SEO, marketing, and website all work together seamlessly, creating a more complete package. I appreciate…

Pros: I like how user friendly adit is. It as been helpful in our dental practice. Cons: I do not have any negative feedback for adit.

Pros: I have greatly appreciated the industry knowledge Adit brings to the table, and their ability to learn from others' mistakes, which is incredibly valuable. Their techniques for social media…

Pros: I love how Adit revolutionizes our process of texting patients regarding their appointments. It's super easy to use because the system sends the messages automatically, unlike our previous…

Pros: The platform covers patient communication, phone integration, patient forms, and Google services. Cons: I wish a tech could have come onsite during inital onboarding

Pros: I appreciate Adit for its ability to enhance communication with patients, which has been instrumental in ensuring appointment confirmations and reducing no-shows. The introduction of Adit Pay…

Pros: I appreciate Adit’s full integration capabilities with our PMS Open Dental, which seamlessly incorporates all transactions into the system without requiring any extra effort from my side. This…

Pros: I love the fact that Adit streamlines communications, particularly with its texting feature, which is incredibly efficient as all my patients respond to texts. The ability to see a patient's…

Pros: I have been using Adit for about five months at our dental practice and I am highly satisfied with all the features they offer. The platform has been instrumental in saving time for everyone…

Pros: there are glitches that's frustrating but overall system is great. I can track the calls see the practice growth and 2 way texting is great. It’s the only system that integrates with Dentrix…

Pros: Ease of Use. Everything is under one roof. Cons: We cannot print payment refund receipt. patient has to wire phone number and email in consent form.

Pros: The ease of use after setup. Communications with patients via texts, automated and manual. Scheduling app is great! Cons: The tech support is all overseas which can make communication difficult.

Pros: Adit is very user-friendly and combines all the key features a dental office needs into one convenient platform. On top of that, the value it offers for the price is truly exceptional. Cons:…

Pros: Ease of use, great features and excellent customer service. Cons: Nothing to dislike really. The only thing I would suggest is to make the daily schedule easier to see at a glance on the app.

Pros: Streamlines most services! Love the integration with Eaglesoft. Cons: I do not have anything to report at this time.

Pros: What I appreciate most so far is the phone and messaging platform, especially since there is also an app available for download on your phone. Cons: The only problem we've encountered so far…

Pros: I appreciate Adit's patient management and communication software for its user-friendly nature, which makes it easy for both our team and patients to use. The patient communications feature,…

Pros: Adit makes patient communication very easy and love how it integrates the messages into our open dental Cons: To add scheduling and rescheduling on the mobile site

Pros: Affordable and easy to use. Their support team is responsive, as well Cons: When the system goes down, phones and texting options go with it, which can be very frustrating in the middle of the…

Pros: I like Adit because they help us keep the schedules filled by making it easy to send mass text messages to all patients who are past due, which helps fill open appointments. They have helped…

Pros: Value for the features that we utilize. We were using another platform and it cost twice as much. Cons: Because it is VOIP we have experienced some downtime. Although it is not often it can be…