Practice Management Software Reviews
Practice Management Software Reviews

ACE Dental is a budget-friendly on-premise dental practice management software offering scheduling, charting, billing, and imaging. Popular with cost-conscious solo practitioners and small offices seeking a no-frills system.

$2,000-$5,000 upfrontPerpetual license + optional supportOn-premise

Community Reviews(67)

Reviews are sourced from publicly available third-party platforms and are shown here in shortened form for reference. Please view the original source for full context.

SM
Steven M.
Periodontist·Aug 25, 2026

Ace, the system in my practice.

The Ace system is working well.

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CB
Caroline B.
Secretary·Aug 25, 2026

Easy to use and customer service is great.

I really like the software. The only issues I have are with Kodak

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JV
John V.
Periodontist·Aug 25, 2026

Easy to use and easy to teach new employees.

If you can not do something with this software, just tell support and they will take care of it for you.

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MS
Madeleine S.
Ins clerk and bookkepper·Aug 25, 2026

Very Very Easy To Use

Like I said above very easy to use, but most of all Ace Dental has the nicest customer service I have ever dealt with.

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RM
Rodger M.
Dentist·Aug 25, 2026

I have used this software for 10 years. Good product and service is great.

I have used this for 10 years and have been very happy. It does everything we want at a reasonable price. The service is very good.

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JB
Jessica B.
office manager·Aug 25, 2026

Great and friendly help, easy to use!

Our office loves our new ace dental software. It was easy to use and understand, but if you needed any help, someone was always there to help you and show you how to do it. Very friendly and…

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MB
Maria B.
Office manager·Aug 25, 2026

ACE is awesome!

Our dental practice has been using ACE since 2002 and we will never consider another using any other practice software. It's affordable, easy to use, and the support is outstanding. I highly…

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SD
Sherry D.
Office Manager·Aug 25, 2026

Great product for price

Have been using ACE for over 10 years. Like any software you'd always like to tweak it a little to your own particular wants. Found it easy to learn to use. We pay a monthly fee to get all updates…

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OC
Orlando C.
DDS, Medical Practice·Aug 25, 2026

Ace Software Review

Very user friendly and fulfill all the needs of my practice.

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JA
Julien A.
Dentist, Medical Practice·Aug 25, 2026

Good Dental Software

Pros: Excellent customer service. Danika is almost always immediately available, always helpful and very knowledgeable. Cons: Visuals could be improved. Many features not included and monthly add-on…

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NH
Nyia H.
Front desk/billing, Medical Practice·Aug 25, 2026

fast to act when there is ever a problem

the customer service reps are always helpful and very nice

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MH
MICHAEL H.
PRESIDENT·Aug 25, 2026

ACE DENTAL

I AM TOTALLY SATISFIED AND THEY IMPROVE ITS CAPABILITIES MONTHLY WIHT LIVE UPDATES

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JM
Jim M.
remote it engineer·Aug 25, 2026

support always knows how to solve the issue.

Pros: simple effective and has lots of features within its software. seems to be a small player in the realm but good at what they do. Cons: the only issue is sometimes i call for support and get…

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SZ
Sherman Z.
Dentist, Medical Practice·Aug 25, 2026

5 star survey.

Pros: I am not the type of person to ask for a review. Since using ACE 5 Star Survey, I have received many reviews on Google Review and Yelp. This helps tremendously for new patients looking at…

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DB
Dr. Brian Y.
Pediatric Dentist·Aug 25, 2026

Excellent software..Excellent Service

Ace Dental software is excellent,Our office has used the software for years. A great software to keep track of patients, and also make sure they don't miss appointments. We receive great feed back…

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AB
Anthony B.
Dentist, Medical Practice·Aug 25, 2026

Great, easy, outstanding support. ACE keeps it simple!

Pros: Simple, no need to jump around different screens. Automatic updates. Cons: All good. There is nothing negative about this product.

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LB
Laurie B.
Administrator, Medical Practice·Aug 25, 2026

Limited reports

The executive has been very helpful in running reports for us.

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RH
Russell H.
Dentist·Aug 24, 2026

Review of Ace Dental Software

Have been using Ace software for over ten years. Very easy to use with excellent support. Cost is very reasonable compared to other available software

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SB
sonny B.
Owner, Health, Wellness and Fitness·Aug 24, 2026

awesome

Pros: easy to use and great features and very reasonable pricing . the customer support is awesome specially Denika smallwood is very helpful Cons: Insurance capabilities is not great like…

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MW
Melody W.
Office Manager, Medical Practice·Aug 24, 2026

Quick customer service when questions arise.

Pros: Simplifies admin duties. Customer support representative has walked us through many questions and handled them knowledgeably and professionally. Cons: It is hard to pick up a scheduled…

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AJ
ANDREA JAZZMYN C.
Office Manager, Medical Practice·Aug 24, 2026

"Two Thumbs Up"

Pros: The software is easy to use. Up to date with new technology. Frequent new additions. Affordable. Cons: I can't even remember a time when I or Dr. Fine had any negative issues with this vendor.

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KT
Kathleen T.
Executive Director·Aug 24, 2026

This software is fantastic!

I have worked with all the others, but ACE stands out as the winner. I am an RDH and use the software to run a small business. The ease and maneuverability of this program is why it is fantastic. It…

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CE
Cathy E.
Office Manager, Medical Practice·Aug 24, 2026

Patient management made easy with ACE!

Pros: Easy to manage patient appointments with ACE Dental, other great services are offered, too (eReminder, eRecall, eSurvey)- try them! Cons: Sometimes, the software needs to be restarted in order…

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SB
sc B.
owner, Medical Practice·Aug 24, 2026

I don't believe any of these positive reviews are real

we had patients appointments fall off the schedule for no reason, the system was backing up for three weeks before we figured it out , the customer support was awful, we tried to talk to someone…

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DA
Dr Al J.
DMD, Medical Practice·Aug 24, 2026

Underrated

Tremendous value, terrific support.

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RS
Raphael S.
Owner, Medical Practice·Aug 24, 2026

Ace dental software, thoughts based on experience

Pros: Ace Dental Software is easy to use. It has good price point. It continues to remain up to date as different aspects of dentistry and dental regulations change. Over the years I have found Ace…

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SR
Sandra R.
Office Manager, Medical Practice·Aug 24, 2026

Excellent Software

Pros: The ease of the program, great starter program. The live support is very helpful, fast, knowledgeable, friendly. Highly recommend.

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GF
Gary F.
Dentist, Medical Practice·Aug 24, 2026

I recommend ACE Dental Software

Pros: Easy to use and does everything we need to track payments and billing in our office. Have used ACE for years and have never been disappointed with it. No problem with bridging to our Digital…

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EB
Erin B.
Owner, Medical Practice·Aug 24, 2026

ACE Dental software is excellent

Pros: This software has everything I want and need to run my dental practice. More importantly, they offer immediate tech support (they answer the phone right away every time) and the person is very…

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LM
Leon M.
manager, Medical Practice·Aug 24, 2026

excellent

Pros: excellent support, friendly team, quick response, easy to operate ace, easy to learn the software,.

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RW
Regina W.
Dental Assistant·Aug 24, 2026

We have had ACE since March and we love everything thing it does.

Pros: The ease of the learning the appointment book. The doctor and hygienist find it very easy to use. The charting is wonderful. Cons: It can be slow at times and the computer get sluggish and…

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AK
abdullatif K.
Bus. Mger, Hospital & Health Care·Aug 24, 2026

Ace dental review

Data available very quickly and easy to navigate from modules to module

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KS
kiwon S.
Dentist, Health, Wellness and Fitness·Aug 24, 2026

User friendly SW

There is no other better SW with the affordable price range. Easy to upload images and bridge easily with other radiographic resources. Customer support can not be better.

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KM
Konstantine M.
Dentist/Owner, Medical Practice·Aug 24, 2026

Intuitive Practice Managment Software

Pros: Easy to use. Was also easy to learn how to use. Almost totally intuitive. Customer support is top notch. Unbeatable. Cons: There may be some reports that may not be readily available. Not as…

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GF
Galina F.
member·Aug 24, 2026

Denika is exremely helpful and alway goes extra mile. Knows the product insideout.

Pros: I have used the ACE program for about 9mo it is very user friendly. What I like most about the software is Ereminders and scheduling. Cons: I think some major reports are missing . For…

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RR
ROBERT R.
DDS, Health, Wellness and Fitness·Aug 24, 2026

I have used ACE Dental for 12+ years and have found it to be easy to use with excellent support.

Pros: ACE does the basics of a dental office very well. The support is very prompt, courteous , and I appreciate program updates in the yearly support fee. Cons: Manipulation and display could be…

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TL
Teresa L.
Hygienist·Aug 24, 2026

Jackie and Denika were patient and kind in helping me as an amateur! Thanks so much :))

Pros: Was pretty easy to learn what I needed to chart initially . I'm still learning features as I go and have greatly appreciated the help given when I've called ACE with with any difficulties.…

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VR
Vicki R.
Owner, Medical Practice·Aug 24, 2026

Love the support team of Jackie and doneca ! Always accommodating ! Super responsive !

The support staff are amazing !! Always friendly and thorough! Makes a frustrating experience more tolerable! Thanks, girls !!

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ER
Efim R.
Dentist, Medical Practice·Aug 24, 2026

Great product.

The great product. Use it happily and enjoying for the last 12 years. Lately acquired additional practice and switched their Dentrix to my ACE. That was one of the happiest moments in transition of…

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PS
Pam S.
Office Manager, Accounting·Aug 24, 2026

I love it!

this software has everything we need to run our dental office smoothly, have no complaints except when it is not running smoothly (which was only on yesterday) 8/22/2017

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AA
Alaa A.
CAD CAM Designer, Hospital & Health Care·Aug 24, 2026

ACE Dental is good to manage the Dental operations.

ACE Dental is not advanced to manage Dental.

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JB
jessica B.
office manager, Health, Wellness and Fitness·Aug 24, 2026

we just replaced our computers in our office, and it was so easy and great service to reinstall ace.

easy to train new employees, easy to use and understand, all the different types of charts and all you can put into it.

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SZ
Sherman Z.
Dentist, Medical Practice·Aug 24, 2026

Great experience. Rarely have problems. If so, support is readily available and solves the problem…

The recall system is amazing. I have been in practice for 35 years. I use to send out Recall Reminder Cards with poor results. With ACE reminder system, my front desk sometimes has to call ACE to…

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LM
Linda M.
Front Desk, Insurance,Accounts Receiveable·Aug 24, 2026

Overall ok.

Pros: Ease of use. The pros should not require that I send in 100 character minimum. There is nothing that stands out as far as the pros go. Ease of use. I should not be required to fill in 100…

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BB
Bea B.
Vice President, Health, Wellness and Fitness·Aug 24, 2026

Easy to use

I would definitely please this up against Eagle soft, Open dental, Soft dent. The software has kept up with the times . I have Ace, 15 years and still have not opened the manual to read it...it's…

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BC
Belinda C.
Office manager·Aug 24, 2026

been using ace for about 15 years, love how easy it is to use and the tech support is awesome. thank

I have used other programs in the past. By far this is my favorite . Thank you Mr. Hastings and all the staff at Ace you make my life easy

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DJ
Debbie J.
Office Manager, Medical Practice·Aug 24, 2026

OUTSTANDING SERVICE

I truly like the ease of this program and that Ace constantly improves the features. Again, the support team is what makes this company special. I know when I call someone will call me back in a…

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AL
Amalou L.
Dentist·Aug 24, 2026

So happy that we researched before we committed to getting ACE for our office. Best decision made!

Pros: It has everything we need to run our dental office; scheduling, charting, bridging our digital x-rays, employees time clock, claims, etc. They have great customer support, user friendly, and…

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CF
C. F.
Office manager·Aug 24, 2026

This software is extremely easy to use but support is readily available if necessary.

Pros: Our patients love the eReminders . Since signing up for the eReminder option, we have very few, if any, No Show appointments now. Cons: There is not much that I would change regarding this…

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EC
Elizabeth C.
dentist/owner, Hospital & Health Care·Aug 24, 2026

ACE software: ok, I guess

My old (20 + years!) software was not being supported and I needed to replace it. ACE met our needs for an affordable product (we have a VERY small practice in a town of 600.) The new front desk…

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