ACE Dental
acedentalsoftware.comACE Dental is a budget-friendly on-premise dental practice management software offering scheduling, charting, billing, and imaging. Popular with cost-conscious solo practitioners and small offices seeking a no-frills system.
Community Reviews(67)
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Ace, the system in my practice.
The Ace system is working well.
Easy to use and customer service is great.
I really like the software. The only issues I have are with Kodak
Easy to use and easy to teach new employees.
If you can not do something with this software, just tell support and they will take care of it for you.
Very Very Easy To Use
Like I said above very easy to use, but most of all Ace Dental has the nicest customer service I have ever dealt with.
I have used this software for 10 years. Good product and service is great.
I have used this for 10 years and have been very happy. It does everything we want at a reasonable price. The service is very good.
Great and friendly help, easy to use!
Our office loves our new ace dental software. It was easy to use and understand, but if you needed any help, someone was always there to help you and show you how to do it. Very friendly and…
ACE is awesome!
Our dental practice has been using ACE since 2002 and we will never consider another using any other practice software. It's affordable, easy to use, and the support is outstanding. I highly…
Great product for price
Have been using ACE for over 10 years. Like any software you'd always like to tweak it a little to your own particular wants. Found it easy to learn to use. We pay a monthly fee to get all updates…
Ace Software Review
Very user friendly and fulfill all the needs of my practice.
Good Dental Software
Pros: Excellent customer service. Danika is almost always immediately available, always helpful and very knowledgeable. Cons: Visuals could be improved. Many features not included and monthly add-on…
fast to act when there is ever a problem
the customer service reps are always helpful and very nice
ACE DENTAL
I AM TOTALLY SATISFIED AND THEY IMPROVE ITS CAPABILITIES MONTHLY WIHT LIVE UPDATES
support always knows how to solve the issue.
Pros: simple effective and has lots of features within its software. seems to be a small player in the realm but good at what they do. Cons: the only issue is sometimes i call for support and get…
5 star survey.
Pros: I am not the type of person to ask for a review. Since using ACE 5 Star Survey, I have received many reviews on Google Review and Yelp. This helps tremendously for new patients looking at…
Excellent software..Excellent Service
Ace Dental software is excellent,Our office has used the software for years. A great software to keep track of patients, and also make sure they don't miss appointments. We receive great feed back…
Great, easy, outstanding support. ACE keeps it simple!
Pros: Simple, no need to jump around different screens. Automatic updates. Cons: All good. There is nothing negative about this product.
Limited reports
The executive has been very helpful in running reports for us.
Review of Ace Dental Software
Have been using Ace software for over ten years. Very easy to use with excellent support. Cost is very reasonable compared to other available software
awesome
Pros: easy to use and great features and very reasonable pricing . the customer support is awesome specially Denika smallwood is very helpful Cons: Insurance capabilities is not great like…
Quick customer service when questions arise.
Pros: Simplifies admin duties. Customer support representative has walked us through many questions and handled them knowledgeably and professionally. Cons: It is hard to pick up a scheduled…
"Two Thumbs Up"
Pros: The software is easy to use. Up to date with new technology. Frequent new additions. Affordable. Cons: I can't even remember a time when I or Dr. Fine had any negative issues with this vendor.
This software is fantastic!
I have worked with all the others, but ACE stands out as the winner. I am an RDH and use the software to run a small business. The ease and maneuverability of this program is why it is fantastic. It…
Patient management made easy with ACE!
Pros: Easy to manage patient appointments with ACE Dental, other great services are offered, too (eReminder, eRecall, eSurvey)- try them! Cons: Sometimes, the software needs to be restarted in order…
I don't believe any of these positive reviews are real
we had patients appointments fall off the schedule for no reason, the system was backing up for three weeks before we figured it out , the customer support was awful, we tried to talk to someone…
Underrated
Tremendous value, terrific support.
Ace dental software, thoughts based on experience
Pros: Ace Dental Software is easy to use. It has good price point. It continues to remain up to date as different aspects of dentistry and dental regulations change. Over the years I have found Ace…
Excellent Software
Pros: The ease of the program, great starter program. The live support is very helpful, fast, knowledgeable, friendly. Highly recommend.
I recommend ACE Dental Software
Pros: Easy to use and does everything we need to track payments and billing in our office. Have used ACE for years and have never been disappointed with it. No problem with bridging to our Digital…
ACE Dental software is excellent
Pros: This software has everything I want and need to run my dental practice. More importantly, they offer immediate tech support (they answer the phone right away every time) and the person is very…
excellent
Pros: excellent support, friendly team, quick response, easy to operate ace, easy to learn the software,.
We have had ACE since March and we love everything thing it does.
Pros: The ease of the learning the appointment book. The doctor and hygienist find it very easy to use. The charting is wonderful. Cons: It can be slow at times and the computer get sluggish and…
Ace dental review
Data available very quickly and easy to navigate from modules to module
User friendly SW
There is no other better SW with the affordable price range. Easy to upload images and bridge easily with other radiographic resources. Customer support can not be better.
Intuitive Practice Managment Software
Pros: Easy to use. Was also easy to learn how to use. Almost totally intuitive. Customer support is top notch. Unbeatable. Cons: There may be some reports that may not be readily available. Not as…
Denika is exremely helpful and alway goes extra mile. Knows the product insideout.
Pros: I have used the ACE program for about 9mo it is very user friendly. What I like most about the software is Ereminders and scheduling. Cons: I think some major reports are missing . For…
I have used ACE Dental for 12+ years and have found it to be easy to use with excellent support.
Pros: ACE does the basics of a dental office very well. The support is very prompt, courteous , and I appreciate program updates in the yearly support fee. Cons: Manipulation and display could be…
Jackie and Denika were patient and kind in helping me as an amateur! Thanks so much :))
Pros: Was pretty easy to learn what I needed to chart initially . I'm still learning features as I go and have greatly appreciated the help given when I've called ACE with with any difficulties.…
Love the support team of Jackie and doneca ! Always accommodating ! Super responsive !
The support staff are amazing !! Always friendly and thorough! Makes a frustrating experience more tolerable! Thanks, girls !!
Great product.
The great product. Use it happily and enjoying for the last 12 years. Lately acquired additional practice and switched their Dentrix to my ACE. That was one of the happiest moments in transition of…
I love it!
this software has everything we need to run our dental office smoothly, have no complaints except when it is not running smoothly (which was only on yesterday) 8/22/2017
ACE Dental is good to manage the Dental operations.
ACE Dental is not advanced to manage Dental.
we just replaced our computers in our office, and it was so easy and great service to reinstall ace.
easy to train new employees, easy to use and understand, all the different types of charts and all you can put into it.
Great experience. Rarely have problems. If so, support is readily available and solves the problem…
The recall system is amazing. I have been in practice for 35 years. I use to send out Recall Reminder Cards with poor results. With ACE reminder system, my front desk sometimes has to call ACE to…
Overall ok.
Pros: Ease of use. The pros should not require that I send in 100 character minimum. There is nothing that stands out as far as the pros go. Ease of use. I should not be required to fill in 100…
Easy to use
I would definitely please this up against Eagle soft, Open dental, Soft dent. The software has kept up with the times . I have Ace, 15 years and still have not opened the manual to read it...it's…
been using ace for about 15 years, love how easy it is to use and the tech support is awesome. thank
I have used other programs in the past. By far this is my favorite . Thank you Mr. Hastings and all the staff at Ace you make my life easy
OUTSTANDING SERVICE
I truly like the ease of this program and that Ace constantly improves the features. Again, the support team is what makes this company special. I know when I call someone will call me back in a…
So happy that we researched before we committed to getting ACE for our office. Best decision made!
Pros: It has everything we need to run our dental office; scheduling, charting, bridging our digital x-rays, employees time clock, claims, etc. They have great customer support, user friendly, and…
This software is extremely easy to use but support is readily available if necessary.
Pros: Our patients love the eReminders . Since signing up for the eReminder option, we have very few, if any, No Show appointments now. Cons: There is not much that I would change regarding this…
ACE software: ok, I guess
My old (20 + years!) software was not being supported and I needed to replace it. ACE met our needs for an affordable product (we have a VERY small practice in a town of 600.) The new front desk…