ABELDent
abeldent.comABELDent is a Canadian dental practice management software with both on-premise and cloud deployment options. Widely used in Canadian dental practices and known for tight Canadian insurance integration and strong customer support.
Community Reviews(302)
Reviews are sourced from publicly available third-party platforms and are shown here in shortened form for reference. Please view the original source for full context.
The entire team at Abeldent work meticulously hard to upgrade the software to make our daily tasks…
The entire team at Abeldent work meticulously hard to upgrade the software to make our daily tasks easier. Support is always handled professionally and promptly when we have an issue and I must give…
They helped me right away when I called to do an adjustment to our system.
They helped me right away when I called to do an adjustment to our system.
I had the pleasure of working with Don Lafleur from Abeldent during a recent server migration, and…
I had the pleasure of working with Don Lafleur from Abeldent during a recent server migration, and I couldn’t be happier with the support I received. Don was professional, knowledgeable, and…
I have had a accounting problem with 1 patients file from April. I have called in MANY TIME since…
I have had a accounting problem with 1 patients file from April. I have called in MANY TIME since then and have always been told it will be escalated. I called in yesterday and again today and…
Been using Abel Dent for almost 3 years great service and always there to answer any questions.…
Been using Abel Dent for almost 3 years great service and always there to answer any questions. Happy we are with the Abel dent Program
We got Abeldent for our new practice and I am so happy that we made that decision. The software is…
We got Abeldent for our new practice and I am so happy that we made that decision. The software is really amazing and easy to use. Everytime we need help and we call we get assistance quickly and to…
very professional and efficient service.
very professional and efficient service.
Good experience with the support so far. Don was very helpful and detail oriented!
Good experience with the support so far. Don was very helpful and detail oriented!
Excellent customer service and support received from Software Support Analyst, Stephen Phillips.…
Excellent customer service and support received from Software Support Analyst, Stephen Phillips. Thank you
Abeldent software has been a fundamental in our practice. the support team/ customer service is…
Abeldent software has been a fundamental in our practice. the support team/ customer service is always handled professionally and friendly when we have an issue. I would highly recommend this!
Ali was very fast and efficient. I had multiple complex issues and he solved all of them
Ali was very fast and efficient. I had multiple complex issues and he solved all of them
I have needed Abeldent support several times from extremely sensitive issues to just something so…
I have needed Abeldent support several times from extremely sensitive issues to just something so simple… Aly has always been so attentive and gets me the answers I need immediately and with such…
I had the pleasure of working with Stephen Phillips from Abeldent during a recent Windows Update…
I had the pleasure of working with Stephen Phillips from Abeldent during a recent Windows Update and printing issues, and I couldn’t be happier with the support I received. Stephen was professional,…
Raul was great! He helped us successfully integrate VixWin on all our computers. Fast,…
Raul was great! He helped us successfully integrate VixWin on all our computers. Fast, professional, and very helpful. Highly recommend Raul and the ABELDent team!
Shawna was very thorough. She took her time to explain things and make sure that we understood…
Shawna was very thorough. She took her time to explain things and make sure that we understood before proceeding to the next step. She's worth more than five stars.
I had a great experience working with Ruel. He was extremely helpful in resolving the issues I was…
I had a great experience working with Ruel. He was extremely helpful in resolving the issues I was having with Abeldent and took the time to walk me through everything step by step. His approach was…
Very useful software that helps run our practice.
Very useful software that helps run our practice.
Harry and Miguel are patient and helpful. They took the time to answer my questions in plain…
Harry and Miguel are patient and helpful. They took the time to answer my questions in plain language, which makes the process stress-free. As always, Thank you
Ruel was incredibly helpful. Wonderful service.
Ruel was incredibly helpful. Wonderful service.
Harry was amazing today and helped me out greatly. He was patient and explained what he was doing…
Harry was amazing today and helped me out greatly. He was patient and explained what he was doing so that I can learn as well. I really appreciated this. Thanks, Emma at Roy Dental
Ruel assisted in installing dental software on replacement computers at my office this morning.…
Ruel assisted in installing dental software on replacement computers at my office this morning. The process was flawless and Ruel exhibited fantastic knowledge and amazing patience. His help was…
We have a few dental offices that we use abeldent with and when I tell you there teams have been…
We have a few dental offices that we use abeldent with and when I tell you there teams have been more them accommodating and helpful is an understatement. Francine Lukan, I believe is the project…
Ali was very helpful in assisting me with an update to our computer. He was very efficient and…
Ali was very helpful in assisting me with an update to our computer. He was very efficient and very knowledgeable. Excellent customer service skills. Thank you for all your help Ali! This guy know…
I switched my office to Abeldent 2 year ago and am happy that I did. The transfer process was…
I switched my office to Abeldent 2 year ago and am happy that I did. The transfer process was easier than expected. The instruction to learn how to use the program was very well done. Any issues…
Sumeet is the best ,he is very educated and helpful ,explain all details.Thank you for help Sumeet.
Sumeet is the best ,he is very educated and helpful ,explain all details.Thank you for help Sumeet.
Ali was very helpful today
Ali was very helpful today
Ruel, really helped me with our set up today. We had 8 computer to change over and he was a great…
Ruel, really helped me with our set up today. We had 8 computer to change over and he was a great help!! Thanks Ruel!!
Ali was a great help today with our issue. Awesome guy! Thanks
Ali was a great help today with our issue. Awesome guy! Thanks
We had an issue today with the updates of our operating system. Ali was very helpful and solved…
We had an issue today with the updates of our operating system. Ali was very helpful and solved our issue in a timely and professional manner. Terrace Dental
ALI IS AMAZING! SO KNOWLEDGEABLE.
ALI IS AMAZING! SO KNOWLEDGEABLE.
I would like thank you Ali for the amazing job, you have fixed our issue in less then 5 min when…
I would like thank you Ali for the amazing job, you have fixed our issue in less then 5 min when evryone couldn't fix our issue for the holl day. thank you so much
Ali was incredibly helpful in resolving an issue. Very professional, responsive, and supportive.…
Ali was incredibly helpful in resolving an issue. Very professional, responsive, and supportive. -Amy
Ali was very professional and very helpful today thank you
Ali was very professional and very helpful today thank you
Ali was very Helpful, took extra time to find a report the office was looking for
Ali was very Helpful, took extra time to find a report the office was looking for
We use the newer LS+ version of Abel and are really enjoying it. Since going to digital charting,…
We use the newer LS+ version of Abel and are really enjoying it. Since going to digital charting, the Abel team has made this an easy transition for us. We are also able to contact them with…
After calling multiple times for help creating and exporting a simple report from AbelDent to…
After calling multiple times for help creating and exporting a simple report from AbelDent to Excel, I finally had the pleasure of speaking with Scott. I was SO frustrated before our call, but he…
My experience today with Ali was so quick and efficient. My questions answered and problem solved.
My experience today with Ali was so quick and efficient. My questions answered and problem solved.
Harry is The best Support representative he helps and gives you a overall understanding and easy…
Harry is The best Support representative he helps and gives you a overall understanding and easy ways to work abledent friendly the best !!!!!!
Marica went above and beyond to help our team with a recent update, and really took her time to…
Marica went above and beyond to help our team with a recent update, and really took her time to ensure I was confident and informed. Cannot thank you and your team enough for the amazing support!
I recently received support from Harry regarding the technical difficulties with the software.…
I recently received support from Harry regarding the technical difficulties with the software. Harry was very good as what he does and helped me through out the process. It was a good experience…
Steven did an amazing job again he is awsome , Great job my friend
Steven did an amazing job again he is awsome , Great job my friend
Ali was great. He stayed on the phone with me while I was trying to deal with an Abel issue as…
Ali was great. He stayed on the phone with me while I was trying to deal with an Abel issue as well as signing patients out. Not only did he resolve my issue he showed me how to resolve it.
Ali was absolutely lovely. He was very knowledgeable and fixed the issues we were having with our…
Ali was absolutely lovely. He was very knowledgeable and fixed the issues we were having with our system! 100% outstanding service! Thanks Ali!!!!
Amazing help & curteous service & patience
Amazing help & curteous service & patience
Harry is the best no one could solve my able problem for 24 hours Harry figure it out in just 2…
Harry is the best no one could solve my able problem for 24 hours Harry figure it out in just 2 min he's the best in support.
Great customer service ! Ruel is amazing and knows how to fix it all!!!
Great customer service ! Ruel is amazing and knows how to fix it all!!!
We had an amazing experience with Marica Reinsch from ABELDent — we actually called her today from…
We had an amazing experience with Marica Reinsch from ABELDent — we actually called her today from Kanata Family Dentistry, and she was absolutely wonderful. From start to finish, Marica was…
I called Abel tech support yesterday and was assisted by Ruel, who was incredibly patient and…
I called Abel tech support yesterday and was assisted by Ruel, who was incredibly patient and demonstrated impressive expertise throughout the process.
Ali was amazing and patient, great experience!
Ali was amazing and patient, great experience!
Ali was great, pleasant, and quick
Ali was great, pleasant, and quick